Senior engineer Work, Jobs in Bush Hill Park En1 (with Salaries)

Sr Administrator (Support & Operations)
HCLTech —Basildon
- Customer service
- English
- Linux
Head of Fleet
KJ PCO RENTALS LTD —Enfield
- £40,000 - £55,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Health & wellbeing programme
Quick apply
5d
Technical Sales - Renewables - Heat Pumps, Solar, Battery, MVHR, Cooling
Elite Renewables Limited —Croydon
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- AWS
- Work from home
Quick apply
9d
Senior Data Pipeline Engineer
Netbuilder —London
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Mentoring
Quick apply
Senior Buyer
KDH Projects —London
- £35,000 - £50,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee assistance programme
Quick apply
Recording Participant (Expert)
Aloe Studios London —London
- £50 an hour
- Temporary
- Doctoral degree
- Engineering
- Public speaking
Quick apply
11d
Senior Product Engineer
Healthtech-1 —London
- £125,000 a year
- Overtime
- APIs
- AI
- School
- Annual leave
- Work from home
Warehouse Operations Manager
GXO Logistics —Enfield
- Up to £80,000 a year
- Full-time
- Management
- Leadership
- Annual leave
- Employee assistance programme
10d
Senior Software Engineer
Confluent —London
- £84,500 - £99,300 a year
- Full-time
- Azure
- Doctoral degree
- Computer Science
Senior Software Engineer, Inference
Anthropic —London
- £225,000 - £325,000 a year
- Hybrid work
- Azure
- Master's degree
- AWS
- Flexible schedule
Senior Manufacturing Engineer
Cytiva —Stevenage
- Full-time
- Remote
- Engineering
- Bachelor's degree
- Travel
- Annual leave
Senior Software Engineer
MillTechFX —London
- £85,000 - £100,000 a year
- Full-time
- Azure
- SQL
- AWS
- Annual leave
Senior Staff+ Software Engineer, Kubernetes Platform
Anthropic —London
- £325,000 - £485,000 a year
- Hybrid work
- AWS
- C++
- Bachelor's degree
- Flexible schedule
Senior Frontend Engineer
AECOM —London
- Full-time
- Computer Science
- Engineering
- APIs
- Employee stock purchase plan
- Annual leave
Senior Backend Engineer - Europe Account
Wise —London
- £111,000 - £145,000 a year
- Full-time
- Java
- SQL
- Communication skills
Quick apply
Senior Software Engineer
GRAVITY PROJECTS —London
- £85,000 - £90,000 a year
- Full-time
- Azure
- Computer Science
- Engineering
- Free parking
- Annual leave
Quick apply
4d
Senior Frontend Engineer
TransPerfect —London
- Full-time
- Hybrid work
- Bachelor's degree
- JavaScript
- Software development
Quick apply
Senior Research Engineer (Process Development)
GKN Aerospace —Luton
- Doctoral degree
- Engineering
- Master's degree
- Free parking
- Employee assistance programme
Senior Software Engineer, Backend (Payments)
Affirm —London
- £120,000 - £168,000 a year
- Remote
- AWS
- Communication skills
- Python
- Employee stock purchase plan
Senior Front End Engineer
1st Formations —London
- £90,000 - £110,000 a year
- Full-time
- Hybrid work
- JavaScript
- HTML

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Sr Administrator (Support & Operations)

HCLTech -
Basildon

Apply Now

Job details

Qualifications

Desktop support
Customer service
English
IT support
Mac OS
Linux
Root cause analysis
Communication skills

Full job description

Basildon District, England
Job Summary

To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.

Join a dynamic and innovative team at Ford’s Tech Lounge – a global initiative designed to provide walk-in IT support and empower employees through hands-on assistance and guidance. With 13 Tech Lounges worldwide, this role offers a unique opportunity to be part of a creative and rewarding environment where technology meets exceptional customer service. We are seeking a English-speaking IT support technician with strong customer service skills to deliver face-to-face technical assistance to employees at our UK Tech Lounge. You will play a key role in enhancing user productivity, satisfaction, and engagement by resolving technical issues, offering expert advice, and showcasing new digital tools and capabilities.

Key Responsibilities

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
4. To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
5. To ensure positive customer experience and CSAT through First Call Resolution , minimum rejected resolutions / reopen Cases and mitigating security threats.

Deliver direct, in-person IT support for corporate devices (desktops, laptops, mobile phones), telecom services, email systems, and other digital workplace tools. • Provide walk-up and deskside support within the designated coverage area. • Conduct triage and troubleshooting, offer guidance, and develop solutions for common challenges with office software and tools. • Collaborate with internal IT teams to ensure effective problem resolution and root cause analysis. • Manage customer queues and maintain accurate support documentation. • Identify and escalate issues proactively to the Tech Lounge Lead. • Contribute ideas to prevent recurring incidents and improve overall employee productivity. • Promote a culture of continuous learning and knowledge sharing. • Ensure a world-class support experience with a strong focus on quality and customer satisfaction.

Skill Requirements

Fluency in English (spoken and written) is mandatory. • Proven experience in a Desktop Support Engineer or similar IT support role. • Hands-on expertise with Windows, Linux, and macOS. • Strong knowledge of office productivity tools, computer peripherals, network security, and antivirus software. • Excellent problem-solving and communication skills. • Customer-focused mindset with the ability to multitask effectively.

Other Requirements

Respond to user inquiries related to hardware, software, and networking. • Set up and configure equipment, including operating systems and applications. • Perform remote and on-site troubleshooting. • Maintain detailed records of technical issues and resolutions. • Apply software updates and security patches. • Provide clear, user-friendly instructions and support.

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Refine Your Search

senior engineer jobs in bush hill park en1

Sr Administrator (Support & Operations)

Head of Fleet

Technical Sales - Renewables - Heat Pumps, Solar, Battery, MVHR, Cooling

Senior Data Pipeline Engineer

Senior Buyer

Recording Participant (Expert)

Senior Product Engineer

Warehouse Operations Manager

Senior Software Engineer

Senior Software Engineer, Inference

Senior Manufacturing Engineer

Senior Software Engineer

Senior Staff+ Software Engineer, Kubernetes Platform

Senior Frontend Engineer

Senior Backend Engineer - Europe Account

Senior Software Engineer

Senior Frontend Engineer

Senior Research Engineer (Process Development)

Senior Software Engineer, Backend (Payments)

Senior Front End Engineer

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