Crm Work, Jobs in Cambridge, Cam (with Salaries)

CRM Executive
Hotel Chocolat —Royston
- £35,000 a year
- Hybrid work
- Hotel
- Communication skills
- Employee discount
10d
Internal Sales Coordinator
Teknis Ltd —Cambridge
- £30,000 - £35,000 a year
- Full-time
- CRM software
- English
- Business development
- Free parking
Quick apply
12d
Senior CRM Executive
The Jockey Club —Newmarket
- Full-time
- CRM software
- Presentation skills
- Communication skills
- Annual leave
Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
3d
Finance and Business Support Coordinator
eLife Sciences Publications, Ltd —Cambridge
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Customer Lifecycle & CRM Manager
inMusic —Cambridge
- Full-time
- CRM software
- Project management
- Mentoring
Quick apply
5d
Administrator & Data Entry Assistant
T Nevill & Co Ltd —Stevenage
- £13.50 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Flexible schedule
Quick apply
4d
Customer Experience Specialist, Sales (Full Time) - Cambridge
Tesla —Cambridge
- Weekend availability
- CRM software
- Customer service
- Presentation skills
Customer Experience Advisor
Hotel Chocolat —Royston
- £27,153 a year
- Weekend availability
- CRM software
- Hotel
- Communication skills
- Employee discount
10d
Client Success Coordinator - Pharmacies
BeWell —Cambridge
- £26,000 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Work from home
Quick apply
4d
Digital Marketing Executive
Beyond Co —Newmarket
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
10d
Sales Host / Member Consultant
Everlast Gyms —Cambridge
- Weekend availability
- CRM software
- Sales
- Organisational skills
- Employee discount
- Gym membership
Quick apply
9d
Counselling and Partnerships Administrator
Petals - The Baby Loss Counselling Charity —Cambridge
- £26,227 a year
- Part-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Writing skills
- Free parking
- Work from home
Quick apply
13d
Senior Customer Complaints & resolution
HWC Logistics —Cambridge
- £27,500 - £30,000 a year
- Full-time
- CRM software
- Management
- Communication skills
- Free parking
- Employee discount
Quick apply
5d
Technical Support Agent
POP Telecom —Newmarket
- £26,500 - £28,500 a year
- Full-time
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
10d
Activation Support Representative - eCommerce
Worldpay (UK) Limited —Cambridge
- CRM software
- Bachelor's degree
- Continuous improvement
Quick apply
Customer Service Manager
Shearline Precision Engineering Ltd —Ely
- From £45,000 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
4d
CRM & Commercial Analytics Specialist
KWS Group —Thriplow
- Full-time
- Hybrid work
- Salesforce
- Marketing
- Analytics
- Annual leave
2d
Sales Executive
Hill Group UK —Cambridge
- CRM software
- Customer service
- Communication skills
- Employee discount
Area Sales Consultant
The Opportunity Provider —Cambridge
- From £27,000 a year
- Full-time
- Remote
- CRM software
- Business development
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply

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crm jobs near cambridge, cam

CRM Executive

Hotel Chocolat -
Royston

Apply Now

Job details

£35,000 a year
10 days ago

Benefits

Employee discount

Qualifications

Email marketing
Marketing campaign planning
Stakeholder collaboration
Stakeholder liaison
Performance reporting in digital marketing
Internal department liaison
Customer relationship management
Relationship management
Multi-channel digital marketing campaigns
Communication skills

Full job description

Job Introduction

As part of our mission to make people happy through chocolate, we’re looking for a Marketing Executive – CRM to join our CRM team.

As the CRM Executive, you’ll be responsible for planning and delivering targeted multichannel strategies and campaigns that drive value from our database of over 3 million customers. You’ll work closely with our platform provider, Ometria, to ensure campaigns are creative, data-driven, and executed efficiently across all channels. Your efforts will help build lasting and profitable customer relationships through personalised and engaging CRM communications.

As well as a competitive salary and company benefits, you’ll receive 50% discount on all products, and a delicious 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

Here at Hotel Chocolat, we've adopted a hybrid working pattern where appropriate. For this role, it means working 2-3 days onsite with the remaining days spent working remotely, from home or wherever you like! The on-site location for this role is our Head Office ‘Mint House’ in Royston, Hertfordshire, our home since 1994; just off the A505, ten minutes’ walk from Royston Train station and commutable from London Kings Cross.

What You’ll Be Doing….

Develop CRM communication strategies across direct to consumer channels including email, SMS, App Push and Direct Mail to drive incremental behaviour among specific customer segments.
Manage the end-to-end development of CRM campaigns, including calendar management, creative briefs, data insights, audience selections, and channel execution with Ometria.
Be an Ometria super user, leveraging its full potential to optimise omnichannel communications.
Produce campaign reports to analyse performance, uncover insights, and recommend improvements.
Collaborate with Campaign, Product, Insights, and other internal teams to align CRM activity with wider business goals.
Implement a test-and-learn approach to continually refine and optimise campaigns.
Collaborate with the Loyalty team to deliver a positive experience to our VIP.ME members and grow customer retention, frequency and lifetime value.

Who You Are…

You have 2+ years of CRM experience in an ecommerce or retail environment.
Experience working with Ometria or similar customer marketing platforms (CMPs).
Strong understanding of CRM KPIs and experience delivering CRM strategies.
You’re a strong communicator and can build effective relationships across different teams.
You’re enthusiastic, self-motivated, and adaptable to a fast-paced business environment.

Who We Are…

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol, and our pioneering drinking chocolate system, the Velvetiser™.

A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.

Now, we’re market leaders in the industry. What began as an online-only business grew to 165 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers, and suppliers all benefit from the success we make together.

To learn more about us and read about our People Pledge – our commitment to equality, diversity, and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html

Apply Now

Refine Your Search

crm jobs in cambridge, cam

CRM Executive

Internal Sales Coordinator

Senior CRM Executive

Head of Customer Success

Finance and Business Support Coordinator

Customer Lifecycle & CRM Manager

Administrator & Data Entry Assistant

Customer Experience Specialist, Sales (Full Time) - Cambridge

Customer Experience Advisor

Client Success Coordinator - Pharmacies

Digital Marketing Executive

Sales Host / Member Consultant

Counselling and Partnerships Administrator

Senior Customer Complaints & resolution

Technical Support Agent

Activation Support Representative - eCommerce

Customer Service Manager

CRM & Commercial Analytics Specialist

Sales Executive

Area Sales Consultant

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