Quality service representative Work, Jobs in Cambridge, Cam (with Salaries)

Customer Service Administrator
Global Service Group —Cambridge
- £28,500 a year
- Full-time
- In-person
- Communication skills
- Nursing
- Free parking
Quick apply
Hospitality Assistant
BaxterStorey UK —Cambridge
- £25,525.50 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
HR Advisor - Development Opportunity
Cambridgeshire and Peterborough NHS Foundation Trust —Huntingdon
- £32,073 - £48,117 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Human resources
3d
Service Team Manager
B&Q —Cambridge
- £31,500 - £35,500 a year
- Part-time
- Driving
- Annual leave
- Employee assistance programme
Communications Data Investigator - SPOC
Cambridgeshire Constabulary —Huntingdon
- £37,020 a year
- Weekend availability
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Senior Facilities Manager, UK & I
JAA-Jones Lang LaSalle Limited —Cambridge
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Residential Property Paralegal
Buckles Solicitors —Cambridge
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
Activation Support Representative - eCommerce
Worldpay (UK) Limited —Cambridge
- CRM software
- Bachelor's degree
- Continuous improvement
Quick apply
2d
Residential Property Paralegal
Buckles Solicitors LLP —Cambridge
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
Project Manager - Cambridge
Princebuild —Cambridge
- Full-time
- Microsoft Office
- Bachelor's degree
- First Aid Certification
Customer Service Representative
710 Crane Ltd. —Hitchin
- Full-time
- Continuous improvement
2d
Assistant Commercial Manager
Skanska —Cambridge
- Mentoring
- Contracts
- Negotiation
- Bereavement leave
8h
Medical Device Regulatory and Quality Consultant
PA Consulting —Melbourn
- Full-time
- Annual leave
Process Engineer
Harvard Bioscience —Cambridge
- Full-time
- Engineering
- Bachelor's degree
- In-person
Quick apply
Brand Representative - Grand Arcade, Hollister
Hollister —Cambridge
- £12 an hour
- Organisational skills
- Store discount
- Employee discount
Technical Internal Sales Representative
AMOT —Bury St. Edmunds
- CRM software
- English
- Research
Quick apply
9d
HMP Highpoint - HOFC - Reducing Reoffending (Non-Operational)
Ministry of Justice —Newmarket
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
6d
Senior Business Development Representative
Speechmatics —Cambridge
- Hybrid work
7d
Head of Manufacturing UK
Aliaxis UK Limited (United Kingdom) —Huntingdon
- Full-time
- Management
- Engineering
- Continuous improvement
- Employee assistance programme
- Employee discount
3d
Senior Assessor PUPOC & Appeals Clinical Team
Central East Integrated Care Board —Ely
- £49,387 - £56,515 a year
- Full-time

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Customer Service Administrator

Global Service Group -
Cambridge

Quick apply

Job details

Full-time
£28,500 a year

Benefits

Free parking
Company pension

Qualifications

Logistics
Communication skills
Nursing

Full job description

GSG Are currently looking for a dynamic customer service representative to join our team based at the Bar Hill Depot

GSG are a rapidly growing business which provides flexible and cost-effective supply chain services for ambient and temperature-controlled products. Our commitment to continuously deliver service excellence, combined with our many years of experience, ensures the very best logistics solutions possible. We are a business that have an absolute passion for customer service and would look for the same quality in anyone joining team.

Main responsibilities:

· To provide a single point of contact for the resolution of customer and patient issues, ensuring services are provided within agreed timelines and take appropriate action when this is not achieved.

· To engage with members of the public and customers within the Cambridge service provision and achieve all agreed Service performances.

· To support the healthcare and lab services in ensuring first class service is executed within the financial and contractual requirements.

Key tasks and responsibilities:

Working closely with the Logistics Coordinators and Depot General Manager the role holder will:

Work closely with the client to understand their needs – will require telephone conversations and email communication, Identify and support practical solutions to ensure these needs are met.
Take ownership for the service performance being executed on behalf of our customer and maintain and improve upon the agreed SLA.
Engage with clients and patients with empathy and ensure areas of concern is addressed sensitively.
Continually look for improvements to the service being offered to our customer and patients, address and act when GSG has failed to deliver a superior service.
Accurately produce and submit/present regular updates to customers around GSG service performance, taking ownership of the trends, performance and corrective actions where required.
Liaise with customers for routine and exceptional events or issues.
Respond to emails and telephone calls - taking responsibility for escalating problems. This will involve basic problem solving and interrogating data.
Submit weekly and monthly reports.
To undertake ad hoc projects as required.

Essential Skills/ Qualifications:

· Empathy and ability to address issues with sensitivity

· Experience within nursing/care provision (highly desired)

· Conveys information in a clear, structured and understandable manner

· Good verbal and written communication skills

· Ability to adapt their approach

To be successful in this role the candidate needs to be flexible in their approach to working hours and think practical and sensitivity in their solution to problems.

*40 Hours per week (9hr days with 1hr unpaid lunch) The working days are Monday to Friday 10:00am to 19:00.

Pay: £28,500.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

quality service representative jobs in cambridge, cam

Customer Service Administrator

Hospitality Assistant

HR Advisor - Development Opportunity

Service Team Manager

Communications Data Investigator - SPOC

Senior Facilities Manager, UK & I

Residential Property Paralegal

Activation Support Representative - eCommerce

Residential Property Paralegal

Project Manager - Cambridge

Customer Service Representative

Assistant Commercial Manager

Medical Device Regulatory and Quality Consultant

Process Engineer

Brand Representative - Grand Arcade, Hollister

Technical Internal Sales Representative

HMP Highpoint - HOFC - Reducing Reoffending (Non-Operational)

Senior Business Development Representative

Head of Manufacturing UK

Senior Assessor PUPOC & Appeals Clinical Team

I want to receive the latest job alerts for quality service representative in cambridge, cam

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