Client services specialist Work, Jobs in Cambridge, Eng (with Salaries)

Customer Care / Bookings Co-Ordinator
Accora —Cambridge
- Full-time
- Computer literacy
- Travel
- Organisational skills
- Annual leave
Quick apply
7d
Project Support Administrator
Power Distribution Support Ltd —Willingham
- From £2,600 a month
- Overtime
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply
13d
Counselling and Partnerships Administrator
Petals - The Baby Loss Counselling Charity —Cambridge
- £26,227 a year
- Part-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Writing skills
- Free parking
- Work from home
Quick apply
12d
Assistant Operational Manager - FTC Maternity Cover
Vetspeed Ltd —Royston
- £35,000 - £41,000 a year
- Overtime
- Management
- Forklift
- Organisational skills
- Free parking
- Employee discount
Quick apply
14d
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Critical Care Transport Assistant
St John Ambulance —Cambridge
- £29,375 a year
- Overtime
- Conflict management
- Patient care
- Employee assistance programme
- Employee discount
Public Affairs Officer
Rand Europe —Cambridge
- £33,000 a year
- Full-time
- Hybrid work
- Research
- No degree
- Travel
- Free parking
- Work from home
Quick apply
Retail Merchandiser
Service Innovation Group UK —Cambridge
- Up to £15 an hour
- Merchandising
- Planograms
7d
eCommerce Growth & Optimisation Specialist
Worldpay (UK) Limited —Cambridge
- Data analysis skills
- Analysis skills
- Bachelor's degree
Quick apply
Operational Excellence Manager
Jensten Group —Huntingdon
- Remote
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
10h
Regulatory Affairs Specialist
Cambridge Consultants —Cambridge
- Continuous improvement
- Leadership
Front of House Assistant
Holroyd Howe —Cambridge
- £14.85 an hour
- Weekend availability
- Customer service
- Experience working with children
- School
- Employee assistance programme
- Employee discount
Quick apply
Bank Host and Catering Assistant
Spire Healthcare —Cambridge
- Customer service
- Guest services
- Restaurant
- Free parking
- Annual leave
Cleaner
TCFM —Cambridge
- £12.71 an hour
- Temporary
Quick apply
Service Support Specialist (3 Month fixed term contract)
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Repairs Supervisor
Fortem Solutions Ltd —Cambridge
- Full-time
- Computer literacy
- Supervising experience
- Conflict management
- Annual leave
- Life insurance
Sales Consultant
The Watches of Switzerland Group —Cambridge
- Temporary
- Employee assistance programme
Saleroom Manager - Interiors Sales
Cheffins —Cambridge
- Full-time
- Business development
- Supervising experience
- Team management
TBU - Technical Authority, Telecoms - 1804
Cambridge Consultants —Cambridge
- Contracts
- Leadership
- Communication skills
Consulting Trainer
RSM UK —Cambridge
- Full-time
- Hybrid work
- Presentation skills
- Training & development
- Communication skills
9d

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client services specialist jobs near cambridge, eng

Customer Care / Bookings Co-Ordinator

Accora -
Cambridge

Quick apply

Job details

Full-time
7 days ago

Benefits

Annual leave

Qualifications

Sales support
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Client engagement
Computer literacy
Appointment booking and call handling
Organisational skills
Computer skills
Customer interaction
Outbound calling
A Level

Full job description

As a Booking Co-Ordinator in Customer Care, you will be at the forefront of our sales efforts, working closely with our customers to ensure a seamless and personalized experience. You will play a key role in the customer journey by proactively engaging with clients, booking seating assessments, and coordinating with our Customer Care team.

Requirements

Our Bookings Co-Ordinator play a key part in the customer journey, booking seating assessments with clients, and forming part of the front line of inbound call answering along with the Customer Care team.

Your Contribution: Making a Positive Impact

Answering telephone calls and emails from our customers in a timely manner
Booking seating and FloorBed assessments into the relevant product specialist’s diary
Working closely with the product specialist team and ISC colleagues to ensure most efficient use of PS’s day
Occasionally outbound calls and emails may be required to customers to promote assessments
Processing credit card expenses for product specialists
General support for sales team

Key goals and KPIs

Assessment bookings
Missed call rate

Qualifications and training

It is desirable that the postholder has:

Qualification to A-level standard or equivalent

Experience and knowledge

It is desirable that the postholder has:

Customer service experience
Relevant product and industry knowledge
Desirable previous experience of managing diaries

Skills and abilities

It is essential that the postholder has:

Effective and confident telephone skills, with an excellent level of English
A good understanding of geographical areas across the country
Ability to learn to use internal diary systems and Google maps
Ability to calculate travel time accurately between locations
Ability to work effectively in a team
Good ICT skills

Other requirements

It is essential that the postholder has:

Attention to detail, with good planning and organisational skills
Drive and enthusiasm
Positive, confident and determined approach
Continuous improvement mindset
Full driving licence

Essential Skills for Making a Difference: We take health and safety seriously and expect our team members to adhere to our policies. Our employees are ambassadors of our company, promoting our brand with a positive image. We live and breathe our core values of insight, determination, and integrity, delivering on our mission statement and promoting our company's long-term vision. Adhering to high-quality and regulatory standards is essential at Accora.

Our Commitment to Supporting You: At Accora, we prioritize our employees' personal and professional development by offering training activities, on-the-job training, in-house and external training courses. We believe in investing in our employees and providing them with opportunities to grow and develop within the company. We offer a competitive salary, comprehensive benefits package, and a supportive and inclusive work environment.
Celebrating Diversity: Why It Matters to Us: We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

Benefits

Free hot/cold drinks and snacks etc.
Annual leave: 25 days per year + public holidays
Competitive salary
Private medical healthcare cover
Training and development opportunities

About Accora:

We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy.

This is a fantastic opportunity for an individual who is committed to making a positive impact in the lives of others and who shares our values of insight, determination, and integrity.

If you are passionate about creating products that improve the lives of others and are looking for an exciting new challenge, we encourage you to apply for this role. To learn more about our company and the products we create, please visit our website at www.accora.care

Please note: we take the protection of your personal data seriously and process it in accordance with GDPR and relevant data privacy laws. By applying, you consent to us processing your data for recruitment purposes. Your personal data will be securely stored and not shared with third parties without your consent. You have the right to access, correct, or delete your data. To do so, contact us at [email protected]

Quick apply

Refine Your Search

client services specialist jobs in cambridge, eng

Customer Care / Bookings Co-Ordinator

Project Support Administrator

Counselling and Partnerships Administrator

Assistant Operational Manager - FTC Maternity Cover

Service Support Specialist

Critical Care Transport Assistant

Public Affairs Officer

Retail Merchandiser

eCommerce Growth & Optimisation Specialist

Operational Excellence Manager

Regulatory Affairs Specialist

Front of House Assistant

Bank Host and Catering Assistant

Cleaner

Service Support Specialist (3 Month fixed term contract)

Repairs Supervisor

Sales Consultant

Saleroom Manager - Interiors Sales

TBU - Technical Authority, Telecoms - 1804

Consulting Trainer

I want to receive the latest job alerts for client services specialist in cambridge, eng

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