Full time Work, Jobs in Cardiff, Crf (with Salaries)

Customer Service Advisor - Days
Capital on Tap —Cardiff
- £26,500 a year
- Full-time
- Communication skills
Sales Assistant
Footasylum —Cardiff
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
Business Support & Administration Officer
Bay Productions Ltd —Cardiff
- From £25,500 a year
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
- Free parking
Quick apply
7d
Waiter/Waitress
Pizza Express —Cardiff
- £9.00 - £17.21 an hour
- Full-time
- Serving
- Customer service
- No experience needed
- Referral programme
Quick apply
Assistant Head of Venues - Events
Cardiff Students Union —Cardiff
- From £32,565 a year
- Full-time
- Organisational skills
- In-person
- Time management
- Employee discount
- Life insurance
Quick apply
14d
Team Leader
Knoops —Cardiff
- £13.50 an hour
- Part-time
- Customer service
- Supervising experience
- Organisational skills
- Store discount
- Employee discount
Quick apply
Administrator
Castle Welsh Crafts Ltd —Cardiff
- £14 an hour
- Full-time
- Accounting
- Data entry
- In-person
Quick apply
17h
Customer Service Assistant
Wickes —Cardiff
- £8.82 - £12.71 an hour
- 12 hour shift
- Annual leave
- Employee discount
2d
ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Customer service
- Retail management
- Cash handling
Quick apply
Retail Sales Assistant
Dreams —Cardiff
- Weekend availability
- Hybrid work
- Customer service
- Employee discount
1d
Waiting Staff
Giovannis Restaurant Group —Cardiff
- From £13 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Paid training
- Annual leave
Quick apply
Barista
Knoops - Cardiff —Cardiff
- £11.75 - £12.75 an hour
- Part-time
- Hospitality
- Customer service
Quick apply
In Store Team Member
Domino's —Cardiff
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Cleaning
- Paid training
- Annual leave
Visa Documentation Agent
TLScontact UK —Cardiff
- £26,436 a year
- Full-time
- Microsoft Word
- Administrative experience
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
Security Officer
BidvestNoonan —Cardiff
- £14 an hour
- Full-time
- Computer literacy
- Front desk
- Computer skills
Quick apply
Team Member
Popeyes UK —Cardiff
- £8.00 - £12.71 an hour
- Full-time
- Serving
- No experience needed
- Employee discount
Quick apply
Television Licence Field Officer
Capita —Cardiff
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Server
FB Cardiff St Davids —Cardiff
- Up to £12.71 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
18h
Care Assistant Days/Perm/Paid breaks/Competitive rates of pay
Danesbrook House —Cardiff
- Up to £13.55 an hour
- Full-time
- Cleaning
- In-person
- Paid training
Quick apply
12d
Assistant Store Manager
Mountain Warehouse —Cardiff
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Advisor - Days

Capital on Tap -
Cardiff

Apply Now

Job details

Full-time
£26,500 a year

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Sabbatical

Qualifications

Live chat
Customer service call handling
Customer interaction
Communication skills

Full job description

We're Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!

Cardiff | 3 days in office, 2 from home (Fully office-based for the first 3 months).

£26,500 starting salary

⏰ 16th November start date

☎️ 37.5 hours per week - the shifts are Monday to Saturday between 8am and 8pm. You will work 1 in 6 Saturdays (no Sundays!) and just 1 week of shifts til 8pm in the 6 week shift rotation

Customer Service Team
Our Customer Service team are the friendly voice of Capital on Tap - often the first people our business owners turn to when they need assistance. We strive to support our customers across phone, email, and live chat, taking ownership of each issue from start to finish, and providing clear and practical solutions. You will play an important role in improving customer experience, and building strong relationships with our business owners by providing the best service possible.

What You'll Be Doing ️

Providing friendly, professional support to customers via phone, email, and live chat
Resolving issues efficiently while taking full ownership of each case from start to finish
Listening carefully to understand concerns and delivering fair, practical solutions
Keeping up to date with products and policies to ensure accurate guidance and information is provided
Proactively identifying ways to improve the customer experience, from enhancing FAQs to suggesting process improvements
Recognising customers who may need additional support and ensuring they receive the help they need

We're Looking For

Strong customer service experience within a contact centre environment
Excellent verbal and written communication skills, with the ability to explain information clearly and professionally
Sound judgement and confidence when managing complex or sensitive customer enquiries
Proven ability to handle a high volume of requests while maintaining accuracy and quality
Proactive attitude, with a strong focus on resolving issues at the first point of contact
Empathetic and curious nature, with a genuine passion for helping people

Our Values & Culture

Just Pilot: We never settle for "good enough". We pilot new ideas fast, ask questions to figure it out, and scale quickly.
Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
Be a Buddy: We tap in from day one to help the team, we do the right thing even if it's hard.
Owners and Dates: We don't chase people. If you own a task and agree to a date, the expectation is that it gets done.
Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

Even if you don't have all of the necessary skills, we still encourage you to apply.

Interview Process

Stage 1: First stage: 15-minute intro and values call with Talent Partner (Video call)
Stage 2: Final stage: 45-minute virtual interview with members of the Customer Service Management team

Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Other Info
Check out our 'Top Tips' for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
Email [email protected] if you have any questions.

Excited to work here? Apply!
If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Apply Now

Refine Your Search

full time jobs in cardiff, crf

Customer Service Advisor - Days

Sales Assistant

Business Support & Administration Officer

Waiter/Waitress

Assistant Head of Venues - Events

Team Leader

Administrator

Customer Service Assistant

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Retail Sales Assistant

Waiting Staff

Barista

In Store Team Member

Visa Documentation Agent

Security Officer

Team Member

Television Licence Field Officer

Server

Care Assistant Days/Perm/Paid breaks/Competitive rates of pay

Assistant Store Manager

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