Customer experience agent Work, Jobs in Cardiff, Wls (with Salaries)

Visa Documentation Agent
TLScontact UK —Cardiff
- £26,436 a year
- Full-time
- Microsoft Word
- Administrative experience
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
14d
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Time management
- Referral programme
Quick apply
Booking Agent & Sales Coordinator
Assured Electrical Solutions —Barry
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Customer Service Representative
IQE —Cardiff
- £28,000 - £30,000 a year
- Computer literacy
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Customer Service Agent
British Gas —Ebbw Vale
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
13d
Customer Service Agent - Sainsburys
Ecolab Inc. —Caerphilly
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
11d
Field Interviewer - Cardiff
the National Centre for Social Research —Cardiff
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Customer Engagement Co-ordinator
United Welsh —Caerphilly
- £28,194.75 a year
- Full-time
- Microsoft Word
- Databases
- Front desk
14d
International Sales Coordinator
Fox Group (Moving and Storage) Ltd —Cwmbran
- £26,500 - £32,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Free parking
Quick apply
3d
Field Agent
Conexus Recovery and Field Services —Newport
- Up to £30,853.80 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Business
- Annual leave
Quick apply
Reservations Agent
The Celtic Collection —Newport
- £12.92 an hour
- Full-time
- Customer service
- Communication skills
- Resort
- Employee discount
7d
Field Interviewer - Merthyr Tydfil
the National Centre for Social Research —Merthyr Tydfil
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Field Interviewer - Newport
the National Centre for Social Research —Newport
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Enforcement Agent - Rhondda
Dukes Bailiffs Limited —Rhondda
- £28,500 - £100,000 a year
- Full-time
- Continuous improvement
- Cash handling
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
13d
Estate Agent Sales Negotiator
Dylan Davies Estate Agents —Pontyclun
- £25,500 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
Quick apply
Sales Agent
Quote Detective —Pontypool
- From £23,198 a year
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Free parking
- Paid training
Quick apply
12d
Property Moving Assistant
OneDome —Cardiff
- Full-time
- Communication skills
Quick apply
Operations Agent
DHL —Newport
- Administrative experience
- Front desk
- Computer skills
- Employee assistance programme
- Sick pay
12d
Visitor Levy and National Registration Officer (Welsh Language Essential)
Welsh Revenue Authority —Cardiff
- £30,754 - £34,997 a year
- Full-time
- Hybrid work
- Presentation skills
- Analytics
- Annual leave
- Language training provided
7d
Field Interviewer - Blackwood
the National Centre for Social Research —Blackwood
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply

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customer experience agent jobs near cardiff, wls

Visa Documentation Agent

TLScontact UK -
Cardiff

Quick apply

Job details

Permanent | Full-time
£26,436 a year
14 days ago

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Company events
Referral programme
Sick pay

Qualifications

Microsoft Word
Client engagement
Filing
Administrative experience
Customer support
Customer interaction
Communication skills
Time management

Full job description

Customer Service Representative

Salary – £26,426 + Travel allowance

Location – Cardiff

Working style – Office based + Varying shifts – (Monday – Sunday)

Join our vibrant, global family at TLScontact, where we collaborate with governments worldwide to facilitate seamless visa and consular services for travelers and citizens alike. With a rich history in visa processing, we're pioneers in applying our expertise to various government and citizen services, driving digital transformation and enhancing customer satisfaction.

As an international powerhouse operating across 90 countries, with 150+ visa application centres and processing millions of applications annually, we're on the lookout for passionate individuals to join our team.

Are you ready for an exciting adventure in a dynamic, international environment? Eager to be part of a diverse and inclusive team, united by our shared dedication? If so, you're in the right place!

Why Join Us?

Recognised as a Great Place to Work for two consecutive years, we're expanding our operations in London and seeking enthusiastic Customer Service Representatives to join us at our newly revamped offices in South-West London.

What You'll Do:

As a Customer Service Representative, you'll be the first point of contact for our applicants, ensuring a seamless and positive experience throughout the process. Your responsibilities will include:

Providing exceptional customer service, guiding applicants through application process.
Managing applications in accordance with established procedures.
Following an established and defined filing and administration process, guided by a computer-based system
Welcoming applicants, assisting with application completion, biometric data collection, and documentation.
Engaging with applicants to deliver outstanding service and support.
Maintaining accurate records and following administrative processes diligently.
Ensuring professionalism and a friendly demeanour at all times.

Required Skills and Experience:

Administrative proficiency with computer systems.
Strong communication and interpersonal skills.
Prior customer service experience, preferably in a client-facing role.
Ability to build rapport and maintain relationships with diverse clientele.
Attention to detail and the ability to work autonomously.
Self-motivation and reliability, with excellent time management skills.

What We Offer:

Starting salary of £26,426
Travel allowance
Generous holiday allowance, including additional leave and bank holidays.
Comprehensive benefits package, including pension, sick pay, and talent development opportunities.
Company-sponsored social events and team-building activities.
Cycle to work scheme, travel allowance.
Recognition programs, including Employee of the Month and Top Agent rewards

At TLScontact, we're proud to foster an inclusive work environment where diversity is celebrated and valued. We're committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability.

Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure.

Join us on our mission to redefine global visa and consular services – apply now and embark on a rewarding journey with TLScontact!

All successful applicants will need to apply for and pass a Criminal Record disclosure - enhanced level.

Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role.

Please find below our Privacy Notice for Recruits:

https://www.tlscontact.com/recruit-privacy-notice/

Job Types: Full-time, Permanent

Pay: £26,436.00 per year

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
Referral programme
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience agent jobs in cardiff, wls

Visa Documentation Agent

Customer Subscriptions Associate

Booking Agent & Sales Coordinator

Customer Service Representative

Customer Service Agent

Customer Service Agent - Sainsburys

Field Interviewer - Cardiff

Customer Engagement Co-ordinator

International Sales Coordinator

Field Agent

Reservations Agent

Field Interviewer - Merthyr Tydfil

Field Interviewer - Newport

Enforcement Agent - Rhondda

Estate Agent Sales Negotiator

Sales Agent

Property Moving Assistant

Operations Agent

Visitor Levy and National Registration Officer (Welsh Language Essential)

Field Interviewer - Blackwood

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