Customer relations Work, Jobs in Cardiff, Wls (with Salaries)

Customer Relations
PHSGroup —Caerphilly
- £25,710 a year
- No weekends
- Hybrid work
- Customer service
- Free parking
- Employee discount
14d
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
11d
Conveyancing Assistant - Commercial Property
Hugh James —Cardiff
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
HR Administrator - HR
Geldards —Cardiff
- Full-time
- Hybrid work
- Customer service
- Travel
- Business
- Annual leave
- Employee assistance programme
Quick apply
1d
Human Resources Advisor
PHSGroup —Caerphilly
- Monday to Friday
- Hybrid work
- Management
- Sales
- Travel
- Free parking
- Employee discount
1d
Sales Specialist
Jewson Builders Merchants —Cardiff
- Full-time
- In-person
- Referral programme
Fragrance Manager - Cardiff
Sephora —Cardiff
- Weekend availability
- Sales
- Organisational skills
- Leadership
- Employee discount
12d
Customer Service Team Leader
Hays-Hiredonline —Whitchurch
- £17.95 an hour
- Temporary
- Hybrid work
- Customer service
7d
Financial Crime Operations Officer
V12 Retail Finance —Cardiff
- £27,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Financial services
- Communication skills
- Annual leave
Deputy Team Manager
Bridgend County Borough Council —Bridgend
- £52,181 - £54,282 a year
- Full-time
- Relocation assistance
13d
Shift Manager - Newport
Oak Furnitureland —Newport
- £27,040 a year
- Full-time
- Time management
- Free parking
- Employee assistance programme
Finance Controller
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Free parking
- Employee assistance programme
Personal Assistant to Regional Employment Judge/Admin Officer
HM Courts & Tribunal Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Hotel
- Administrative experience
- Annual leave
- Employee discount
11d
Night Receptionist
Ibis Cardiff Centre —Cardiff
- £12.71 an hour
- Weekend availability
- Bilingual
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
14d
Labour and Employee Relations Specialist
Cytiva —Cardiff
- Full-time
- Travel
- Human resources
- Business
- Annual leave
Analyst, Quality Risk and Security Services
Deloitte —Cardiff
- Hybrid work
- Customer service
- No experience needed
- Microsoft Office
8d
Strategic Growth Manager - Wales
Department for Business and Trade —Cardiff
- £42,391 - £46,465 a year
- Part-time
- Presentation skills
- Communication skills
2d
Transfer Agency, Associate 2
State Street —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Hygiene Manager (FTC)
Castle Dairies Ltd —Caerphilly
- Full-time
- In-person
Quick apply
4d
Directorate Support Officer
Bridgend County Borough Council —Bridgend
- £22,097 - £22,817 a year
- Part-time
- Hybrid work
13d

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customer relations jobs near cardiff, wls

Customer Relations

PHSGroup -
Caerphilly

Apply Now

Job details

Permanent
£25,710 a year
14 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Customer relationship management

Full job description

Customer Relations Consultant – Caerphilly

Full time position, excellent benefits, salary of £25,710 plus bonus

We're seeking an experienced, skilled and enthusiastic individual to join our Customer Relations Team at our Head Office in Caerphilly. As a Customer Relations Consultant, you will be part of a dynamic team working together to resolve customer cancellations efficiently. Your key responsibilities will include:

Managing a portfolio of customer cases via various channels (telephone, email, letter)
Collaborating with Telephone and Field Customer Account Managers to deliver exceptional customer service.
Ensuring first-time resolution for customer issues to meet and exceed their expectations.
Supporting the retention of business by delivering high-quality support to customers.

This opportunity offers a fantastic opportunity to make a real impact on our customers' experiences and contribute to the success the phs Group. If you're passionate about providing outstanding customer service, and have extensive Customer Relations experience, we'd love to hear from you!

Your role as a Customer Relations Consultant at phs Group:

Identify customer requirements accurately, fulfil promises of "1st time resolution", and aim to support business growth and retention.
Proactively solve problems, deliver excellent service to customers and internal stakeholders, and support with cancellations.
Successfully negotiating, and navigating any challenges, with both our customers and across the phs Group.
Consistently achieving and exceeding targets.
Proactively offer enhanced customer experiences and increase revenue by selling additional products/services.
Compile information to improve overall customer experience through feedback to the business.

In return for your commitment and expertise at phs Group you’ll benefit from:

A full-time position as part of a great team, working Monday to Friday
Rewarding salary and bonus available
Access to Virtual GP for you and your family
No weekend or evening working
Hybrid working after 6 months
Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks.com
Free Parking on-site so no parking costs
Excellent careers opportunities
23 days holiday plus bank holidays off
Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…

Apply today, with your CV, and please feel free to review our website www.phs.co.uk for further information.

phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 63 years of business.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Apply Now

Refine Your Search

customer relations jobs in cardiff, wls

Customer Relations

Customer Services Associate

Conveyancing Assistant - Commercial Property

HR Administrator - HR

Human Resources Advisor

Sales Specialist

Fragrance Manager - Cardiff

Customer Service Team Leader

Financial Crime Operations Officer

Deputy Team Manager

Shift Manager - Newport

Finance Controller

Personal Assistant to Regional Employment Judge/Admin Officer

Night Receptionist

Labour and Employee Relations Specialist

Analyst, Quality Risk and Security Services

Strategic Growth Manager - Wales

Transfer Agency, Associate 2

Hygiene Manager (FTC)

Directorate Support Officer

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