Level technical support Work, Jobs in Cardiff, Wls (with Salaries)

Technical Support Advisor
Which? —Cardiff
- £25,000 - £27,000 a year
- Hybrid work
- Customer service
- Computer skills
- Communication skills
2d
IT Support Team Leader
Redkite Law —Cardiff
- £32,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
Quick apply
Datacenter Technician (DCT) Apprentice - Level 3
Microsoft —Vale of Glamorgan
- Weekend availability
- Azure
- English
- Microsoft Office
Assistant Construction Technical Project Manager
Fim Limited —Cardiff
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Technician
Cardiff University —Cardiff
- £25,249 - £26,093 a year
- Full-time
- University
- School
- Annual leave
Production Assistant
JMC Aviation —Cardiff
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
IT Support Team Leader
Redkite Solicitors —Cardiff
- £32,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
4d
Operations Technician
BBC —Cardiff
- £26,000 - £29,000 a year
- Full-time
7d
Production Technician
IQE —Cardiff
- £29,064.54 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Full Stack PHP Developer – Mid-level
LexisNexis Risk Solutions —Cardiff
- Full-time
- AWS
- Software development
- Agile
Client Relationship Team
Davisons Law —Cardiff
- Full-time
- Customer service
- Administrative experience
- Front desk
- Annual leave
- Referral programme
Quick apply
System Configuration Analyst
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Full-time
- Computer Science
- ERP systems
- Analysis skills
- Annual leave
1d
Software Engineer I
LexisNexis Risk Solutions —Cardiff
- Full-time
- Software development
- Agile
- Python
Data Center Critical Environment Technician Manager
Microsoft —Newport
- £44,700 - £86,500 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
Full Stack PHP Developer – Mid-level
RELX —Cardiff
- Full-time
- AWS
- Software development
- Agile
Landlord Safety Assurance Officer / Swyddog Sicrwydd Diogelwch Landlord
Wales & West Housing —Cardiff
- £40,718 - £45,355 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
14d
Business Analyst
Advanced Secure Technologies —Saint Mellons
- £40,000 - £45,000 a year
- Full-time
- Azure
- Data analysis skills
- Project management
- Free parking
Quick apply
Engineering - Apprentice
Finsbury Food Group —Cardiff
- Full-time
- CAD
- Maintenance
- Maths
- Employee assistance programme
- Employee discount
Quick apply
Software Engineer I
RELX —Cardiff
- Full-time
- Software development
- Agile
- Python

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level technical support jobs near cardiff, wls

Technical Support Advisor

Which? -
Cardiff

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Job details

Permanent
£25,000 - £27,000 a year
2 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Operating systems
Customer service
Computer skills
Communication skills

Full job description

There are 3 roles advertised and they all offer a competitive salary, hybrid working (Cardiff office for 3 days per month), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary £25,000 - £27,000 per annum

Please note: Although we acknowledge that the use of AI tools can be helpful, we want your application to represent you. Please ensure your CV and statement of suitability reflect your own voice and experiences.

About the role

This role requires you to deliver exceptional levels of customer service to our Which? Tech Members via voice (direct and call backs) and email - ensuring our Members receive an outstanding customer experience every time.

Key responsibilities include:

To live the Which? values embodying the behaviours that demonstrate that we care, we're brave, we make it happen, and we're connected.
Provide an excellent standard of customer service to all of our members' direct enquiries.
Consistently strive to achieve all personal and team targets.
Work collaboratively and efficiently with the Member Service Centre teams and within the Tech support team to ensure consistency of approach and share information.
Develop and maintain a sound knowledge of W? products and services, as well as actively develop Tech market knowledge.
Share best practices with your colleagues, and maintain a high level of product, service and technical knowledge.

About you:

Technical experience across a wide range of devices and operating systems.
Excellent computer skills required.
Experience working in a busy and demanding customer service environment.
Strong communicator – ability to be confident/assured, as well as explaining complex ideas/solutions.

The interview process for this role involves:-

60 minutes structured interview with a live task.

Benefits

We also have these benefits for you to consider:

35-hour working week
Generous 28-day holiday a year, plus Bank Holidays & Option to buy additional days
Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service).
Discount site Pluxee, which offers large %% off everyday shopping and holidays
Annual Award (depending on employee and company performance)
Healthcare insurance & Private medical insurance, and an opportunity to participate in the Vitality rewards programme (after 6 months)
A discretionary death in service benefit provision equivalent to six times your annual salary
Free access to Which? member content and free access to Which? money & legal helplines
Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.

We're proud to be ranked 3rd in the ‘Top 25 Inclusive Employers' List 2024. We welcome applications from everyone, because we value diversity, and are committed to maintaining an inclusive culture where all can thrive and reach their full potential—because diverse perspectives help us better understand and positively impact consumers.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email [email protected]. Find out more about the Disability Confident Interview Scheme here.

Please note:

You must meet the essential criteria listed within the Role Profile, to have your application reviewed.

Applications should be submitted via our online careers site, we are unable to accept applications by email. However, if you require an alternative application method as a reasonable adjustment, please contact us using the details above.

We reserve the right to withdraw this advert at any given time due to the number of applications received.

Tech Support Adviser - Aug 25 (3).pdf

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Refine Your Search

level technical support jobs in cardiff, wls

Technical Support Advisor

IT Support Team Leader

Datacenter Technician (DCT) Apprentice - Level 3

Assistant Construction Technical Project Manager

Technician

Production Assistant

IT Support Team Leader

Service Desk Advisor (First Line Helpdesk)

Operations Technician

Production Technician

Full Stack PHP Developer – Mid-level

Client Relationship Team

System Configuration Analyst

Software Engineer I

Data Center Critical Environment Technician Manager

Full Stack PHP Developer – Mid-level

Landlord Safety Assurance Officer / Swyddog Sicrwydd Diogelwch Landlord

Business Analyst

Engineering - Apprentice

Software Engineer I

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