Rail project Work, Jobs in Cardiff, Wls (with Salaries)

Customer Assistant
Network Rail —Cardiff
- £30,000 - £38,000 a year
- Full-time
2d
Project Management Assistant
Network Rail —Cardiff
- £30,000 - £32,000 a year
- Full-time
- Management
- Project management
2d
Project Director - Rail
Amey Ltd —Cardiff
- Full-time
- Master's degree
- Project management
- Bachelor's degree
- Annual leave
Quick apply
VacancyTitle: Resident Services Associate
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
VacancyTitle: Assistant Resident Services Manager
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
Assistant Asset Engineer
Transport for Wales —Pontypridd
- £31,500 - £33,000 a year
- Engineering
- Master's degree
- No degree
- Employee discount
10d
Project Manager (Environment)
WSP —Cardiff
- Part-time
- Hybrid work
- Project management
- Contracts
- Flexitime
- Work from home
7d
Rail Assurance Manager
Ground Control —Aberdare
- Full-time
- Remote
- Driving
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
SISS Telecoms Installer (Station Information & Security Systems)
Gee Communications Ltd —Cardiff
- £15.50 - £17.50 an hour
- Full-time
- Driving
- Computer networking
- In-person
- Free parking
- Annual leave
Quick apply
Administrator
Gee Communications Ltd —Cardiff
- From £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
1d
Construction Supervisor
Transport for Wales —Pontypridd
- Up to £37,457 a year
- Classroom experience
- Employee discount
7d
Customer Experience Advisor
Transport for Wales —Pontypridd
- £26,227.50 a year
- CRM software
- Microsoft Excel
- Customer service
- Employee discount
2d
Ground Investigation Consultant
Arcadis —Cardiff
- Supervising experience
- Bachelor's degree
- Travel
9d
Senior Project Manager (PMCM Rail)
WSP —Cardiff
- Part-time
- Hybrid work
- Engineering
- Project management
- Computer networking
- Flexitime
- Work from home
Associate (Roads)
WSP —Cardiff
- Part-time
- Hybrid work
- Leadership
- Flexitime
- Work from home
Vehicle Presentation Team (VPT) Nights
First Bus —Bridgwater
- £15.09 an hour
- Night shift
- First Aid Certification
- Employee assistance programme
Rail Architectural Technologist -WSP Architecture
WSP —Cardiff
- Part-time
- Hybrid work
- CAD
- Bachelor's degree
- Flexitime
- Work from home
Research and Development Specialist
RAM Innovations —Pentre
- Full-time
- Analysis skills
- In-person
- Annual leave
Geo-Environmental Consultant
AECOM —Cardiff
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Communication skills
Senior Project Manager H/F
Groupe Ortec —Whitchurch
- £75,000 - £82,000 a year
- Management
- Engineering
- Project management
- Employee assistance programme
Quick apply

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Customer Assistant

Network Rail -
Cardiff

Apply Now

Job details

Permanent | Full-time
£30,000 - £38,000 a year
2 days ago

Full job description

Who We Are

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When your part of our team, you matter to us and you matter to millions. Watch our video to find out more! About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We look for opportunities to offer great opportunities to learn and grow through personal and professional development. And, if you make the grade then you can look forward to a rewarding and fulfilling career with a company that joined the top 50 in the Glassdoor's 2021 Best Places to Work.

We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone . For more information about Network Rail click here

About the role

Support the Customer Relationship Executive and Customer Manager in developing the relationship with their customers

Responsibilities

Prepare submissions under sections 18 and 22 of the Railways Act 1993 to the Office of Rail Regulation for regulated contracts so that the contractual changes are appropriate to Network Rail's needs.

Assist in the management of customer and contractual relationships on all issues, including performance delivery and Track Access Contract

Assist in negotiations in order to conclude effective commercial deals.

Assist in the management of income budgets in order to meet targets.

Analyse financial information so that all revenues due to Network Rail from the access contracts are recovered, taking action where necessary.

Identify commercial issues and progress solutions to meet customer needs.

Manage the delivery of all customer reasonable requirements and assist in customer focussed improvement projects including Six Sigma.

Handle customer enquiries and complaints to a mutually satisfactory resolution.

Closing date : 22nd July 2026

Salary: £30,000 - £38,000 per annum

We positively embrace flexible working recognising that employees may wish to balance work and family/home life.
In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.
At Network Rail we promote a diverse and inclusive organisation. We are working in conjunction with the Cultural Fusion team to support black, Asian and minority ethnic colleagues. If you would like support with your application or interview please contact Wales&[email protected]

Your experience and skills

Job Skills, Experience and Qualifications

Essential

Knowledge of Network Rail performance systems, and detailed understanding of the performance element of the Network Code.
Familiarity with and understanding of the contractual relationship with the customer.
Good interpersonal skills.
Understanding of financial principles
Educated to 'A' level or equivalent standard

Desirable

Understanding of financial principles
Educated to 'A' level or equivalent standard

Key Information

Vacancy Details

Number of Positions:

Contract Type:

Permanent

Hours:

Full Time

Location:

Cardiff St Patrick's House, Cardiff

Geographical Area:

Wales

Closing Date:

22-JUL-2026

Job Category:

Administration & Secretarial

Function:

Wales & Western Region

Organisation:

EF Head of Passenger Experience (102302) G5

Location Map

Apply Now

Refine Your Search

rail project jobs in cardiff, wls

Customer Assistant

Project Management Assistant

Project Director - Rail

VacancyTitle: Resident Services Associate

VacancyTitle: Assistant Resident Services Manager

Assistant Asset Engineer

Project Manager (Environment)

Rail Assurance Manager

SISS Telecoms Installer (Station Information & Security Systems)

Administrator

Construction Supervisor

Customer Experience Advisor

Ground Investigation Consultant

Senior Project Manager (PMCM Rail)

Associate (Roads)

Vehicle Presentation Team (VPT) Nights

Rail Architectural Technologist -WSP Architecture

Research and Development Specialist

Geo-Environmental Consultant

Senior Project Manager H/F

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