Service agent Work, Jobs in Cardiff, Wls (with Salaries)

Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Customer service
- Financial services
- Annual leave
- Work from home
Customer Service Agent
Lenvi —Cardiff
- £24,999 - £26,500 a year
- Full-time
- Hybrid work
- Customer service
- English
- Analysis skills
- Free parking
- Annual leave
Quick apply
Trainee Lettings Tenancy Signings Manager
CPS Homes —Cardiff
- From £35,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
Travel agent
Alexanders Group —Cardiff
- £2,200 - £2,500 a month
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
Quick apply
8d
Spa Reservations Agent
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
Independent Travel Agent
The Travel Experts —Cardiff
- Part-time
- Remote
Quick apply
Travel Consultant
Miles Morgan Travel —Chepstow
- From £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
Careers and Higher Education Advisor
Cardiff Sixth Form College —Cardiff
- £27,605.02 a year
- Part-time
- Microsoft Office
- Administrative experience
- University
- Free parking
- Store discount
Quick apply
9d
Legal Assistant (Auctions)
Howells Legal Limited —Cardiff
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
- Referral programme
Quick apply
Legal Assistant
HCR —Cardiff
- Microsoft Office
- IT
- Typing
- Annual leave
- Gym membership
3d
Customer Engagement Co-ordinator
United Welsh —Caerphilly
- £28,194.75 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Property Moving Assistant
OneDome —Cardiff
- Full-time
- Sales
- Customer service
- Communication skills
Quick apply
12d
Enforcement Agent - Rhondda
Dukes Bailiffs Limited —Rhondda
- £28,500 - £100,000 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
- Health & wellbeing programme
- Flexitime
Quick apply
2d
Call Center Agent
Red Ruby Financial Ltd. —Cowbridge
- £24,420.00 - £50,106.51 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Paid training
Quick apply
12d
Graduate Business Operations Associate
Bezos.ai —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
13d
AI Analyst
Hodge Bank —Cardiff
- £50,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Baggage Hall Agent - PART TIME - Bristol Airport
Swissport International AG —Bristol
- £13.54 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
5d
Dispatcher
Veezu —Cardiff
- Full-time
- Customer service
- Continuous improvement
- Computer skills
Associate (Roads)
WSP —Cardiff
- Part-time
- Hybrid work
- Leadership
- Flexitime
- Work from home
Real Estate Agent
Betterhomes —Cardiff
- English
- Communication skills
- Life insurance
Quick apply

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Customer Service Agent

Equiniti -
Cardiff

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Work from home
Employee discount
Paid volunteer time
Referral programme

Qualifications

Customer service
Financial services

Full job description

Management Level

Lenvi is one of the UK’s leading providers of loan management platforms for the financial services sector. Our technology and expertise help lenders solve complex challenges, from attracting and retaining customers to managing risk and improving efficiency. We are redefining the future of lending through innovative technology, deep industry expertise, and customer centric solutions.

About the Role

Based right in the heart of Cardiff, you’ll be part of a friendly, customer-focused team helping people through key moments in their property ownership journey. Think of yourself as their go-to expert, someone who listens, solves problems, and makes things simple.

From answering questions about loans to guiding customers through important updates, you’ll be at the centre of it all.

What your working week looks like

We believe in balance! Here’s how your week will look:

Office days: Tuesday, Wednesday, Thursday
Work from home: Monday & Friday

Shift patterns:

Monday–Friday: 8am–8pm (rotational shifts)
Saturday: 9am–1pm
Sundays & Bank Holidays: closed

What You’ll Be Doing

No two days are the same—here’s a glimpse of your role:

Chat with customers via phone and email, answering queries about loans, payments, and account updates
Help with settlement quotes, correspondence, and personal detail amendments
Deliver fair, clear, and compliant solutions every time
Spot ways to improve processes and share your ideas
Stay on top of quality standards and performance goals
Work within guidelines while always putting the customer first

What We’re Looking For

We’re after someone who brings energy, empathy, and a can-do attitude:

Experience in customer service (financial services is a bonus!)
Confident communicator—whether on the phone or in writing
Quick learner who can grasp detailed information fast
Natural problem-solver with a customer-first mindset
Able to juggle priorities in a busy environment
Positive, proactive, and self-motivated

Why You’ll Love It Here

A supportive team that celebrates wins together
A role where you can make a real difference to customers’ lives
Opportunity to grow, learn, and develop your career
Flexibility to balance office collaboration with home comfort

When you join Lenvi, you’ll benefit from:

29 days’ annual leave plus bank holidays, with the option to buy more.
Up to 10% pension matching to help you save for the future.
A flexible benefits allowance you can use on extras such as tech, travel insurance, private medical cover, additional life assurance, holiday purchase, and employee discounts and cashback.
Access to a health and wellbeing platform with counselling, legal advice and wellbeing support.
Two paid volunteering days each year.
Learning and development opportunities to support your growth.
A Value Bonus scheme recognising colleagues who go above and beyond.
Discretionary bonus opportunities.
An employee referral scheme.

Ready to take the next step?
If you love helping people and thrive in a fast-paced environment, we’d love to hear from you. Apply now and start your journey with us!

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Apply Now

Refine Your Search

service agent jobs in cardiff, wls

Customer Service Agent

Customer Service Agent

Trainee Lettings Tenancy Signings Manager

Travel agent

Spa Reservations Agent

Independent Travel Agent

Travel Consultant

Careers and Higher Education Advisor

Legal Assistant (Auctions)

Legal Assistant

Customer Engagement Co-ordinator

Property Moving Assistant

Enforcement Agent - Rhondda

Call Center Agent

Graduate Business Operations Associate

AI Analyst

Baggage Hall Agent - PART TIME - Bristol Airport

Dispatcher

Associate (Roads)

Real Estate Agent

I want to receive the latest job alerts for service agent in cardiff, wls

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