Customer service manager Work, Jobs in Cardiff (with Salaries)

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Customer service
- Retail management
- Cash handling
Quick apply
Business Manager
Fitness Factory Ltd —Newport
- £600 a week
- Full-time
- Hospitality
- Sales
- Business development
- Free parking
- Gym membership
Quick apply
8d
Assistant Store Manager
Mountain Warehouse —Cardiff
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Site Lead
Mrs Buckét Commercial Cleaning Services Ltd. —Caerphilly
- £33,000 - £38,000 a year
- Weekend availability
- Customer service
- Computer literacy
- Continuous improvement
Quick apply
Assistant Conference and Events Manager
The Celtic Collection —Newport
- £35,963 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee discount
Customer Experience Manager
ArribaCom Communications Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Data analysis skills
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Regional Facilities Manager
Urbanbubble —Cardiff
- £55,000 - £65,000 a year
- Full-time
- Microsoft Word
- Recruiting
- Annual leave
- Sick pay
Quick apply
4d
Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Newport
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Bobbi Brown - Boots Cardiff - Counter Lead - 22.5hrs / 3 days
Estee Lauder —Cardiff
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
Comics & Gaming Store Manager
Sin City Comics & Gaming —Newport
- £27,000 a year
- Full-time
- Social media management
- Merchandising
- Organisational skills
- Employee discount
Quick apply
13d
Branch General Manager
DFS —Cardiff
- £39,602 - £55,000 a year
- Training & development
- Retail management
- Communication skills
- Paid training
- Employee discount
Quick apply
1d
Hotel Manager
TravelodgeHotels —Cardiff
- Up to £32,000 a year
- Part-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
2d
Enablement & Quality Lead
Nextbase —Caerphilly
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Experience Manager
Jalla Transport & Mobility Services Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Customer service
- Data analysis skills
- Flexitime
Quick apply
Experience Manager
Bodycare Retail Ltd —Cwmbran
- £31,000 - £34,500 a year
- Full-time
- CRM software
- Social media management
- Customer service
Quick apply
3d
Customer Experience Team Leader (FTC)
Sopra Steria —Newport
- £26,972 - £29,000 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Annual leave
Customer Service Manager - Cardif Tyglas
Morrisons —Cardiff
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
10d
Interim General Manager
Innoflate —Newport
- £32,000 - £36,000 a year
- Weekend availability
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
Automotive Ecommerce Operations Manager
Car On Automotive Group —Cardiff
- £3,900 - £4,700 a month
- Full-time
- CRM software
- In-person
- Sick pay
Quick apply
Customer Service Manager
Welcome Break —Sarn
- Up to £29,000 a year
- Customer service
- Team management
- Free parking
- Employee discount
4d

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customer service manager jobs near cardiff

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

INDITEX -
Cardiff

Quick apply

Job details

Full-time

Qualifications

Succession planning
Operations management
Customer service
Payroll administration
Fashion retail
Performance management
Retail team management
Store management
Retail experience
Stock replenishment
Loss prevention
Retail management
Cash handling
Team motivation leadership
Rota coordination

Full job description

Deputy Store Manager (Maternity Cover) – Zara Cardiff

Full-Time Opportunity

At Zara, part of the Inditex Group, we are looking for a passionate and results-driven Deputy Store Manager to join our Cardiff team on a maternity cover basis.

This is a fantastic opportunity to step into a key leadership role within a fast-paced retail environment, supporting the General Manager to drive performance, lead teams, and deliver an exceptional customer experience.

The Role

As Deputy Store Manager, you will play a pivotal role in the day-to-day running of the store. You will work closely with the General Manager, Operations, Product, and CX teams to ensure seamless store operations and strong commercial results.

Key Responsibilities

Sales & Operations

Support the General Manager in delivering sales targets and store KPIs
Coordinate across Product, Operations, and Customer Experience teams
Ensure smooth store operations across floor, stockroom, and cash desks
Drive product flow, replenishment, and stock management efficiency
Maintain high standards of store presentation, organisation, and maintenance

People & Leadership

Lead, motivate, and develop the team through clear communication and coaching
Manage scheduling, productivity, and payroll processes
Support recruitment, performance management, and succession planning
Promote a positive, inclusive, and high-performing store culture

Customer Experience

Lead by example to deliver exceptional customer service
Work with the CX Manager to enhance the in-store experience
Ensure operational excellence supports customer satisfaction

Compliance & Security

Support all store security, cash handling, and loss prevention procedures
Maintain high standards of health & safety across the store

About You

We are looking for someone who is:

Experienced in managing a fast-paced retail environment
A strong people leader who inspires and develops teams
Commercially focused, with the ability to drive sales and productivity
Highly organised, adaptable, and solution-oriented
Confident in decision-making and working under pressure
Passionate about fashion, customer experience, and innovation

Why Join Zara?

At Inditex, we celebrate diversity, creativity, and opportunity. We are committed to building inclusive teams where everyone feels valued and empowered.

You’ll be joining a global brand that:

Invests in your development and progression
Encourages innovation and fresh thinking
Champions sustainability and responsible retail

INDINDITEXSM

Quick apply

Refine Your Search

customer service manager jobs in cardiff

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Business Manager

Assistant Store Manager

Site Lead

Assistant Conference and Events Manager

Customer Experience Manager

Regional Facilities Manager

Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped

Bobbi Brown - Boots Cardiff - Counter Lead - 22.5hrs / 3 days

Comics & Gaming Store Manager

Branch General Manager

Hotel Manager

Enablement & Quality Lead

Customer Experience Manager

Experience Manager

Customer Experience Team Leader (FTC)

Customer Service Manager - Cardif Tyglas

Interim General Manager

Automotive Ecommerce Operations Manager