Complaints manager Work, Jobs in Carlisle, Cma (with Salaries)

Store Manager
Bob & Berts —Carlisle
- £34,000 - £36,000 a year
- Weekend availability
- Hospitality
- Sales
- Restaurant management
Quick apply
14d
Store Manager
Aldi —Carlisle
- £52,910 - £69,000 a year
- Recruiting
- Retail management
- Annual leave
Assistant Hotel Manager
Ox Hotel Carlisle —Carlisle
- £14.50 an hour
- Weekend availability
- Bar
- Restaurant management
- Hotel
- Free parking
Quick apply
5d
Environmental Health Officer Career Grade - CMB2643e
Cumberland Council —Carlisle
- £36,363 - £44,075 a year
- Temporary
- Travel
- Communication skills
14d
Reception Manager
Ox Hotel Carlisle —Carlisle
- Up to £13.75 an hour
- Weekend availability
- Hotel
- Supervising experience
- Team management
- Free parking
Quick apply
3d
Deli Counter Lead
Pioneer Foodservice —Carlisle
- Weekend availability
- Team management
- Mentoring
- Cleaning
- Free parking
- Annual leave
Quick apply
3d
Environmental Officer
Leo Group Ltd —Penrith
- £33,000 a year
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
7d
Department Manager
GOOUTDOORS —Penrith
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Shift Manager
GAD Corporation (do not delete) —Carlisle
- £13.79 an hour
- Night shift
- Basic maths
- Cooking
- Maths
- Annual leave
- Flexible schedule
Technical Support Officer
Forestry Commission —Penrith
- £26,959 a year
- Full-time
- Hybrid work
- Customer service
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Site Environmental Assistant
Omega Proteins —Penrith
- Up to £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Referral programme
Quick apply
8d
Laboratory Technician
Omega Proteins Ltd —Penrith
- From £12.71 an hour
- Full-time
- Laboratory experience
- Analysis skills
- Continuous improvement
- Free parking
- Referral programme
Quick apply
10d
Retail Customer Service
Entain —Carlisle
- £13 an hour
- Overtime
- Cash handling
7d
Parts Sales Executive - Carlisle TPS
Swansway Garages —Carlisle
- £30,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee stock purchase plan
- Employee assistance programme
Parts Sales Executive - Carlisle TPS
Volkswagen —Carlisle
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee stock purchase plan
- Employee assistance programme
Quick apply
Front of House Supervisor
Arturo Lounge —Penrith
- £13.10 - £13.30 an hour
- Part-time
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply
Care Assistant
The Good Companions (Cumbria) Ltd —Wigton
- £14 an hour
- Full-time
- In-person
- Care plans
Quick apply

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complaints manager jobs near carlisle, cma

Store Manager

Bob & Berts -
Carlisle

Quick apply

Job details

Permanent | Full-time
£34,000 - £36,000 a year
14 days ago

Benefits

Company pension

Qualifications

Hospitality
Fiscal management
Espresso machines
Café experience
Closing procedures
Stock ordering
Sales
Coaching
Mentoring junior staff
Restaurant management
Maintenance
Complaint handling
Performance management
Food safety and hygiene regulations
Retail team management
Quality assurance
Store management
Quality control
Opening procedures
Barista coffee making
Coffee shop service
Customer loyalty building
Recruiting
Cashing up (food service)
Professional development mentoring
Customer interaction
Training & development
Stock replenishment
Kitchen stock ordering
Food safety
Retail management
Leadership
Financial acumen
Team motivation leadership
Communication skills
Routine servicing
Rota coordination

Full job description

Job Advertisement: Store Manager

Job Title: Store Manager

Store:
Position Type: Full-time (incl. weekends/early mornings)

Job Summary

We are looking for a passionate, energetic, and experienced Store Manager to lead our coffee shop team. As the Store Manager, you will be the face of our shop, responsible for creating a welcoming, high-energy environment for customers while driving sales and operational excellence. You will take ownership of daily operations—from brewing the perfect cup to managing inventory and training staff—ensuring high standards of service, quality, and cleanliness are met.

Key Responsibilities

1. Leadership & Staff Management

Recruit, hire, train, and onboard new employees and support staff.
Create staff schedules that optimize coverage during busy periods.
Motivate, coach, and develop team members to deliver exceptional service and career growth.
Hold the team accountable to company standards, including grooming, uniform, and service protocols.

2. Operations & Quality Control

Oversee daily opening and closing procedures.
Maintain high coffee standards (espresso extraction, milk texturing) and ensure consistent product quality.
Ensure all food safety, hygiene, and health & safety regulations are strictly followed.
Maintain equipment by performing routine maintenance and reporting faults promptly.

3. Customer Experience

Create a welcoming "community" atmosphere and act as a brand ambassador.
Proactively interact with customers to build loyalty and handle complaints professionally.
Ensure products are prepared promptly and to the highest standard.

4. Financial & Administrative Management

Take full profit and loss (P&L) accountability for the store.
Manage inventory: order supplies (beans, milk, pastries), track inventory, and minimize waste.
Process daily cash reconciliation and ensure accurate banking.
Monitor KPIs (Key Performance Indicators) and identify opportunities to drive sales growth.

Requirements and Skills

Experience: 1–2+ years of management experience in a fast-paced coffee shop, café, or similar hospitality environment.
Coffee Knowledge: Hands-on experience with professional espresso machines and a deep passion for specialty coffee.
Leadership: Proven ability to lead, motivate, and develop a diverse team.
Communication: Excellent interpersonal skills to connect with customers and staff.
Availability: Flexible availability to work early mornings, weekends, and holidays.
Skills: Strong organizational, financial acumen, and problem-solving skills under pressure
Right to work in UK

Why Join Us? (Benefits)

Very competitive salary based on experience and bonus structure up to £5,000.

Supportive work environment and opportunities for career growth.

50% staff card to use on shift and with friends & family!

Bonus scheme/ Performance Bonus

Unlimited free hot drinks!

Free cake on your birthday!

Enhanced family friendly policies

Length of service recognition!

Company pension!

Opportunities to grow your career!

Ready to join the team? Submit your CV today and get ready for an exciting new adventure!

Quick apply

Refine Your Search

complaints manager jobs in carlisle, cma

Store Manager

Store Manager

Assistant Hotel Manager

Environmental Health Officer Career Grade - CMB2643e

Reception Manager

Deli Counter Lead

Environmental Officer

Department Manager

Shift Manager

Technical Support Officer

Site Environmental Assistant

Laboratory Technician

Retail Customer Service

Parts Sales Executive - Carlisle TPS

Parts Sales Executive - Carlisle TPS

Front of House Supervisor

Care Assistant

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