Customer service representative Work, Jobs in Carshalton Sm5 (with Salaries)

Junior Insurance Specialist - Multinational Client Services
AXA —London
- Microsoft Excel
- Microsoft Office
- Analysis skills
Customer Service Representative
ELITE MEDIA SOLUTIONS —London
- £14 - £16 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
21h
Customer Service
pelou —London Borough of Croydon
- £24,420.00 - £38,752.33 a year
- Full-time
- Bilingual
- Spanish
- Sales
Quick apply
13d
Customer and Client Support Specialist
Hozah —Croydon
- From £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
1d
Customer Service Representative - Packaging
ProAmpac Grimsby —London
- £32,000 - £34,000 a year
- Hybrid work
- CRM software
- Customer service
- Organisational skills
Quick apply
14d
Customer Support Associate
ELITE MEDIA SOLUTIONS —London
- £26,000 - £28,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Service Advisor
TrustFord —London
- From £14.56 an hour
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount
Administrator – Sales Order Processing & Customer Service (Maternity Cover)
TensCare Ltd —Epsom
- £26,500 - £27,000 a year
- Temporary
- Hybrid work
- CRM software
- Microsoft Excel
- Administrative experience
- Free parking
- Profit sharing
Quick apply
1h
Care Home Customer Support Assistant
Bupa —Croydon
- £26,514 - £33,712 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Gym membership
Quick apply
Customer Service & Operations Coordinator
Datta's Wholesale —Bromley
- From £26,436.80 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
9d
Customer Support Agent
Forest —London
- Overtime
- Remote
- Customer service
11h
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
10d
Customer Support Representative
Stream —London
- £28,000 - £31,000 a year
- Overtime
- Hybrid work
- Financial services
- Annual leave
Quick apply
Customer Services Advisor
Guildford Borough Council —Guildford
- £30,804 - £33,940 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
9d
Retail Customer Service Assistant
bp Retail —Chessington
- £14.80 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
3d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Care Associate
Financial Times —London
- £31,538 - £32,976 a year
- Full-time
- Hybrid work
- Customer service
- English
- Annual leave
Customer Service Representative
Just Group —Reigate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
14h
Customer Service Agent
Singapore Airlines —Gatwick Airport
- £24,000 - £26,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
Customer Service Sales Assistant
BP CONNECTIONS —Enfield
- £14 - £16 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
21h

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Junior Insurance Specialist - Multinational Client Services

AXA -
London

Apply Now

Job details

Permanent

Benefits

Matching gift scheme
Paid volunteer time

Qualifications

Microsoft Excel
Microsoft Office
Analysis skills
Organisational skills
Communication skills

Full job description

Job Description:

Junior Insurance Specialist -

Multinational Client Services

London

Our operations teams as part of the Middle Office division are at the centre of our insurance organisation. We look for innovative and creative individuals to join our experienced and professional colleagues, who strive to continually look at how to improve the way we do things, taking ownership and leading their own development and career opportunities.

We offer flexibility with our smart working initiative, combing working from home and from our London office. Our culture fosters collaboration, customer service and colleague development. You may be required to travel to our London office from time to time as well as support Underwriters and other internal Stakeholders to provide tailored Multinational Service Solutions for Clients and Brokers.

Working on Process and Projects to enhance the servicing of those lines as well as answering questions and problem solving.

You will have the opportunity to support end-to-end underwriting process through regular liaison with other functions to ensure the highest quality of service. You will efficiently and accurately process our accounts including monitoring data, backlog clean ups and project work, ensuring you adhere to all AXA XL’s policies.

What you’ll be doing

What will your essential responsibilities include?

Complete end to end servicing on renewal and small New Multinational accounts including all prebind and post bind tasks.
Complete premium allocations and tax overviews including Freedom of Services
Provide detailed tracking of premium and policy issuance for internal and external parties
Attend broker and client meetings
Processing co-reinsurance and facultative renewal policies and ensuring accurate payments are made.
Ensure data quality accuracy ratios at the defined level/met
Support project work to ensure that existing processes meet requirements including UAT
Data input to support existing backlog clean up exercises
Review accounts queries and either instruct, or process as required
Develop an internal network for facilitating the transfer of information and data between functions and departments
Develop good knowledge with regards to systems and processes, keep abreast of new guidelines published
Assist with the monitoring KPIs through reporting
Ad Hoc tasks as assigned by manager

You will report to an Assistant Operations Manager

What you’ll bring

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

Exposure and understanding of the Insurance market is beneficial
Microsoft Office knowledge – particularly a good understanding of Excel
Good organisational and analytical skills
Excellent verbal and written communication skills
Ability to work in a team environment as well as alone

What we offer

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
Robust support for Flexible Working Arrangements
Enhanced family-friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability.

Who we are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Apply Now

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customer service representative jobs in carshalton sm5

Junior Insurance Specialist - Multinational Client Services