Process manager Work, Jobs in Chaddesden, Dby (with Salaries)

Process Manager - Customer Fulfilment
Capital One UK —Nottingham
- Full-time
- Continuous improvement
2d
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Continuous Improvement Manager – Logistics & Warehousing
Buy It Direct —Castle Donington
- Up to £65,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities
Well Pharmacy —City of Leicester
- Continuous improvement
- Recruiting
- Budgeting
Process Manager (Bakery)
Hovis Bakery —Nottingham
- Bakery
- Continuous improvement
- Leadership
Shipping and Trade Compliance Manager
Preci-Spark —Loughborough
- £43,000 - £46,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
Continuous Improvement (CI) Manager
Griffith Foods —Somercotes
- £50 - £52 an hour
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
Planning and Dispatch Manager
Getinge Ltd. —Derby
- Hybrid work
- Microsoft Word
- Salesforce
- Continuous improvement
Deputy Manager
Iceland —Chesterfield
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
Workshop Manager
IPSUM —Ilkeston
- Full-time
- Continuous improvement
- Organisational skills
- Leadership
- Annual leave
Quick apply
Assistant Store Manager
British Heart Foundation —Matlock
- £13.28 an hour
- Weekend availability
- Customer service
- Supervising experience
- Recruiting
- Annual leave
- Employee assistance programme
HR Administrator
Derby County Football Club —Derby
- Overtime
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Senior Product Manager - Repair Parts
JCB —Uttoxeter
- Full-time
- Business development
- Team management
- Product management
- Gym membership
Quick apply
1d
Customer Service Manager - Furniture and Lighting
Soane Britain —Belgrave
- Full-time
- Continuous improvement
- Training & development
- Leadership
10d
Project Manager - JCB Power Systems
JCB —Derby
- Full-time
- Engineering
- Organisational skills
- Gym membership
1d
Sites Manager - Midlands
Arriva Midlands Limited —Derby
- Full-time
- Continuous improvement
- School
Quick apply
20h
Team Manager - Transport Projects & Programmes
Leicestershire County Council —Leicester
- £55,443 - £61,116 a year
- Full-time
- Hybrid work
- Continuous improvement
- Flexible schedule
3d
Operations Manager
IPSUM —Enderby
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
Quick apply
Project Manager (Programme Governance & Risk Lead, Highways & Transport)
Leicestershire County Council —Leicester
- £39,939 - £42,699 a year
- Full-time
- Hybrid work
- Management
- English
- Project management
- Flexible schedule
1d

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Process Manager - Customer Fulfilment

Capital One UK -
Nottingham

Apply Now

Job details

Full-time
2 days ago

Qualifications

Operations management
Stakeholder collaboration
Stakeholder liaison
Lean
Change management
Six Sigma
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Risk management
Change leadership
Multidisciplinary collaboration
Root cause analysis

Full job description

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Process Manager - Customer Fulfilment

About this role:

We're looking for a seasoned Senior Associate Process Manager to join our Customer Fulfilment Process Management Team. You will be responsible for driving end-to-end process excellence, proactively mitigating risk, and optimising supplier performance to deliver exceptional customer outcomes. You will specialise in the management of customer communications, card issuance, and incoming mail processes, ensuring that our operations are resilient, compliant, and continuously improving.

What you’ll do:

Proactive Risk Management: Own the risk profile of the process, proactively managing risks across day-to-day operations and when embedding change. Design and implement robust preventative and detective controls to ensure a well-managed process environment
Supplier Management: Actively manage supplier performance to ensure service continuity, operational excellence, and process stability every time. Foster strong partnerships that drive accountability and high-quality delivery
Process Improvement & Root Cause Analysis: Leverage advanced process management methodologies (e.g., Lean, Six Sigma, Root Cause Analysis) to identify, prioritise, and implement impactful solutions. Don't just fix issues; get to the root cause to prevent recurrence
Change Leadership: Assess the complex impacts of change initiatives early, embedding changes seamlessly into the process and ensuring stakeholders are fully aligned
Stakeholder Engagement: Partner with cross-functional stakeholders—including Operations, Supplier Management, and Tech—to resolve complex process breakdowns, ensuring rapid issue resolution and sustained performance improvement
Strategic Advisory: Serve as a subject matter expert and key point of contact for business projects, providing strategic guidance on process design, documentation, and operational strategy

What we’re looking for:

Attention to Detail: A keen attention to detail, to be able to understand key operational processes, systems and technology
Strategic Prioritisation: The ability to effectively manage competing priorities, with clear communication to stakeholders
Influential Collaboration & Delivery: Skilled at navigating the organisation to build consensus, secure stakeholder buy-in, and successfully drive change
Strong Judgement: Ability to balance business goals with an unwavering focus on the customer

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact [email protected] All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Apply Now

Refine Your Search

process manager jobs in chaddesden, dby

Process Manager - Customer Fulfilment

Global Senior Manager, Customer Happiness (1 year contract)

Continuous Improvement Manager – Logistics & Warehousing

Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities

Process Manager (Bakery)

Shipping and Trade Compliance Manager

Account Manager - Derby

Continuous Improvement (CI) Manager

Planning and Dispatch Manager

Deputy Manager

Workshop Manager

Assistant Store Manager

HR Administrator

Senior Product Manager - Repair Parts

Customer Service Manager - Furniture and Lighting

Project Manager - JCB Power Systems

Sites Manager - Midlands

Team Manager - Transport Projects & Programmes

Operations Manager

Project Manager (Programme Governance & Risk Lead, Highways & Transport)

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