Travel agents Work, Jobs in Charlton, Gtl (with Salaries)

Customer Experience Advisor
Rendall & Rittner —London
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
12d
Night Concierge
Four Seasons —London
- £47,500 a year
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee discount
- Life insurance
VIP Meet & Greet Services Agent - London St Pancras International Railway Station
WELL'COM RAIL —London
- From £2,300 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Rental Sales Agent
Green Motion Car and Van Rentals —London
- Up to £36,000 a year
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
7d
Travel Sales Consultant
Trailfinders —Kingston upon Thames
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Night Concierge
Rendall & Rittner —London
- £29,000 - £30,000 a year
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
14d
Luxury Travel Concierge - EU/UK Based
Atlas —London
- £80,000 - £100,000 a year
- Weekend availability
- Remote
Travel Consultant - Harlow
Hays Travel —Harlow
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Cargo Warehouse Agent-Heathrow Airport
Swissport International AG —Feltham
- £16.97 - £18.52 an hour
- Weekend availability
- English
- Driving
- Travel
11d
Guest Experience Agent
Strand Palace Hotel —London
- £28,083 a year
- Full-time
- Bar
- Hotel
- Restaurant
- Paid training
- Employee discount
Quick apply
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Hospitality
- Spanish
Quick apply
Travel Consultant
HF Holidays —Borehamwood
- £26,300 - £27,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- IT
- Employee discount
Quick apply
4d
Sales Associate
TUMI —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
6d
Assistant Property Manager
Rendall & Rittner —London
- £30,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
5d
LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours
DiamondAir International Ltd —London
- From £14.11 an hour
- Part-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Travel Consultant
Trailfinders —London
- £42,000 - £47,000 a year
- Sales
Reservations Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply

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Customer Experience Advisor

Rendall & Rittner -
London

Apply Now

Job details

Full-time
12 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Communication skills

Full job description

CUSTOMER EXPERIENCE ADVISOR

Rendall & Rittner • £Competitive • Head Office, London (Woolwich) • Full-time, Permanent

ROLE OVERVIEW

We’re looking for a Customer Experience Advisor to join our friendly, fast-paced team at Rendall & Rittner’s Head Office in Manchester. This is a role for someone who genuinely cares about people – someone who listens, thinks on their feet and takes pride in delivering a first-class experience, every time.

You’ll be the first point of contact for our customers, handling enquiries by phone and email, resolving issues with empathy and efficiency, and playing a key part in shaping how our residents and clients feel about the service they receive.

ROLE EXPECTATIONS

This is a varied, customer-facing role that calls for strong communication, a calm and positive manner, and the ability to handle multiple priorities at once.

You’ll be expected to take ownership of customer interactions from start to resolution, working collaboratively with colleagues across the business to make sure nothing falls through the cracks.

You’ll need to be comfortable working on a rotational shift pattern between 8am and 8pm, Monday to Friday, with 1 in 4 Saturdays (with a weekday off in lieu), and be committed to delivering consistently high standards regardless of the channel or query type.

WHAT SUCCESS LOOKS LIKE

You’ll be successful in this role if:

Customers feel heard, supported and satisfied with every interaction
Queries and complaints are resolved promptly and professionally
You spot opportunities to improve the customer experience and share them with your team
You contribute positively to team performance and the culture of the department

HOW YOU’LL SPEND MOST OF YOUR TIME

Most days, you’ll be:

Delivering outstanding customer service via phone and email, handling enquiries and resolving issues promptly
Maintaining clear, empathetic communication – ensuring customers always feel heard and supported
Thinking creatively to solve customer problems and prevent issues from escalating
Collaborating with colleagues to deliver a seamless service experience
Staying up to date on Rendall & Rittner’s services and using customer feedback to help improve the experience
Participating in training sessions and continuously developing your skills

WHO THIS ROLE IS FOR

This role suits someone who:

Is passionate about delivering exceptional customer service and making a positive impact
Has excellent communication skills – confident, clear and professional on the phone and in writing
Is a natural problem solver who thinks quickly and stays calm under pressure
Thrives in a team environment and enjoys sharing knowledge to achieve common goals
Is driven to build lasting relationships and consistently improve customer satisfaction

WHAT WE OFFER

Competitive salary and discretionary bonus
25 days’ holiday plus bank holidays
Private medical insurance, life assurance and enhanced family leave
Fully funded training and professional development
Paid sabbaticals as a loyalty reward
Pension scheme and employee assistance programme
Discounts across travel, entertainment, dining, shopping, health and fitness

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

Initial conversation with our talent team
Interview focused on experience, judgement and approach

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV. To speak to our recruitment team directly, call 020 4604 3121 and quote reference “Ref #LI-IG1”. You can also explore Rendall & Rittner on LinkedIn or visit our website for a full list of current openings.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required

Apply Now

Refine Your Search

travel agents jobs in charlton, gtl

Customer Experience Advisor

Night Concierge

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

Rental Sales Agent

Travel Sales Consultant

Night Concierge

Customer Relations Agent

Luxury Travel Concierge - EU/UK Based

Travel Consultant - Harlow

Cargo Warehouse Agent-Heathrow Airport

Guest Experience Agent

Call Centre Operator

Travel Consultant

Sales Associate

Reservations Agent

Assistant Property Manager

LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours

Travel Consultant

Reservations Agent, Pre-Opening - The St. Regis London

Guest Services Agent

I want to receive the latest job alerts for travel agents in charlton, gtl

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