Service leader Work, Jobs in Chelmsley Wood, Wmd (with Salaries)

Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- From £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
Team Leader (Support Worker)
The Housing Network —Coventry
- £32,000 a year
- Weekend availability
- Care plans
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Service Assistant(Volume)
Network Rail —Birmingham
- £27,464 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
8d
Head of Branch Support
Helping Hands —Alcester
- Up to £75,000 a year
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
Deputy Manager
Aldi —Birmingham
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
Business Operations Assistant
CityEnds —Birmingham
- £27,000 - £29,000 a year
- Overtime
- Hybrid work
- Bachelor's degree
- No degree
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
18h
People Data Administrator
Serco Group —Solihull
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Human resources
- Annual leave
- Employee discount
Food & Beverage Assistant - NEC - Birmingham
Levy —Birmingham
- £28,387 a year
- Full-time
- Microsoft Outlook
- Annual leave
- Employee assistance programme
5d
Reflection Room Manager
Foundations4thefuture —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Management
- Experience working with children
- Mentoring
- Free parking
- Annual leave
Quick apply
11d
Duty Operations Manager
Edu-Lettings UK Ltd —Birmingham
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Services Team Leader (Contact Centre Based)
Midland Heart —Birmingham
- £45,330 a year
- Monday to Friday
- Supervising experience
- Continuous improvement
- Team management
4d
Team Leader
Atlas Hotels —Birmingham
- £13.90 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
6d
BCAL Operations Team Leader (Specialist Logistics)
BCA Logistics —Birmingham
- £16.30 an hour
- Analysis skills
- Travel
Quick apply
Warehouse Operations Trainer
GXO Logistics —Coleshill
- Up to £32,500 a year
- Full-time
- Microsoft Office
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
11d
Grounds Maintenance Team Leader anf General Operatives
Envirocare Maintenance Solutions —Birmingham
- £27,976 - £31,200 a year
- Full-time
- Maintenance
- Supervising experience
- Driving
Quick apply
Warehouse Operative
Evri —Birmingham
- £12.71 an hour
- Full-time
- Annual leave
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business
Quick apply
Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
Team Manager- Young People's Supported Accommodation
Horizon Care and Education Group —Coventry
- £15.21 an hour
- Weekend availability
- Experience working with children
- Employee assistance programme
- Referral programme
Quick apply
13d
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
12d

I want to receive the latest job alerts for service leader in chelmsley wood, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Delivery Frontline Manager

Crown SDS (Service Delivery Solutions)
Tamworth

Quick apply

Job details

Permanent | Full-time
From £34,000 a year

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Logistics
Dangerous goods
Leadership
Communication skills
Time management

Full job description

Front Line Manager

Lead a High-Performing Team | Drive Service Excellence | Make a Real Impact

Hours: Monday to Friday, 10:30am – 7:00pm

Are you a passionate people leader who thrives on developing others, solving challenges and delivering exceptional customer experiences?

We're looking for an ambitious Front Line Manager to lead and inspire our team of Service Delivery Coordinators. This is an exciting opportunity to join a growing business where you'll have the autonomy to make decisions, influence performance, and play a key role in shaping the success of both your team and our customers.

If you enjoy coaching people, building strong customer relationships and driving operational excellence, we'd love to hear from you.

Why Join Us?

✅ Lead and develop a successful customer-focused team

✅ Make a genuine impact on service delivery and business performance

✅ Be trusted to make decisions and influence outcomes

✅ Work in a fast-paced, supportive and collaborative environment

✅ Develop your leadership career with ongoing training and progression opportunities

The Role

As Front Line Manager, you'll be responsible for creating a positive, high-performing culture where people are motivated, customers receive outstanding service, and business goals are consistently achieved.

You'll lead from the front, supporting your team to deliver against customer expectations while identifying opportunities to improve efficiency, service quality and profitability.

What You'll Be Doing

Leading, coaching and developing a team of Service Delivery Coordinators.
Creating a positive and engaging team culture focused on performance and customer satisfaction.
Building strong relationships with customers, drivers and internal stakeholders.
Acting as the main escalation point for operational and customer issues.
Identifying challenges early and implementing effective solutions.
Taking ownership of pricing and job costing decisions to maximise profitability.
Ensuring excellent communication throughout the customer journey.
Driving performance against service levels, KPIs and commercial targets.

Key Responsibilities

Conduct regular 1-2-1s, performance reviews and annual appraisals.
Support employee growth through coaching, mentoring and training.
Manage attendance, annual leave and workforce planning.
Monitor customer interactions and service quality, providing constructive feedback and support.
Ensure accurate customer and driver pricing.
Manage invoicing preparation, invoice queries and driver discrepancies.
Collaborate with Account Managers and Commercial teams to support business growth.
Identify and implement process improvements that enhance customer service and efficiency.
Ensure compliance with company policies, Health & Safety standards and statutory requirements.

What We're Looking For

Essential

At least 3 years' experience managing and developing people.
A proven track record of leading high-performing teams.
Outstanding communication and relationship-building skills.
Strong organisational and planning abilities.
A proactive, solutions-focused approach to problem-solving.
High levels of accuracy and attention to detail.
Ability to work independently and collaboratively across multiple teams.
Good working knowledge of Microsoft Word, Excel and Outlook.
Adaptability within a dynamic operational environment.
Ambition to continue developing your leadership career.

Desirable

Level 3 Leadership qualification (or willingness to work towards one).
Experience within logistics, transport or service delivery operations.
Knowledge or experience of Dangerous Goods.

Ready for Your Next Leadership Challenge?

If you're an experienced manager who enjoys developing people, delivering exceptional service and driving results, this is your opportunity to make a real difference.

Apply today and take the next step in your leadership career.

Job Types: Full-time, Permanent

Pay: From £34,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Tamworth B78 3HH: reliably commute or plan to relocate before starting work (required)

Experience:

Operations environment: 1 year (required)
People management: 3 years (required)
Logistics: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Tamworth B78 3HH (preferred)

Work Location: In person

Quick apply

Refine Your Search

service leader jobs in chelmsley wood, wmd

Service Delivery Frontline Manager

Team Leader (Support Worker)

Customer Service Assistant(Volume)

Head of Branch Support

Deputy Manager

Business Operations Assistant

People Data Administrator

Food & Beverage Assistant - NEC - Birmingham

Reflection Room Manager

Duty Operations Manager

Customer Services Team Leader (Contact Centre Based)

Team Leader

BCAL Operations Team Leader (Specialist Logistics)

Warehouse Operations Trainer

Grounds Maintenance Team Leader anf General Operatives

Warehouse Operative

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Sales Office Manager

Team Manager- Young People's Supported Accommodation

Intelligence Analyst

I want to receive the latest job alerts for service leader in chelmsley wood, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected