Channel manager Work, Jobs in Cheltenham, Eng (with Salaries)

CRM and Loyalty Manager
Holland Cooper —Cheltenham
- £40,000 a year
- Full-time
- CRM software
- Analysis skills
- Team management
- Store discount
- Employee discount
Quick apply
7h
Senior Account & Channel Manager
Ripjar —Cheltenham
- Full-time
- Hybrid work
- Business development
- Travel
- AI
- Annual leave
- Employee assistance programme
Quick apply
Customer Experience Manager
Stewart Golf Ltd —Gloucester
- From £42,000 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Life insurance
Quick apply
11d
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Business development
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Senior Manager, Internal Communications Electric Thermal Solutions (ETS)
Chromalox —Cheltenham
- Marketing
- Bachelor's degree
4d
Automotive & Motorcycle Content Photographer
We Sell Classic Bikes LTD —Cheltenham
- £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
Quick apply
5d
National Sales Manager – Community Housing
Kohler —Cheltenham
- Up to £72,000 a year
- Marketing
- No degree
11d
BRCC International Marketing Manager
Broadridge —Cheltenham
- Full-time
- Microsoft Powerpoint
- Bachelor's degree
- Mentoring
4h
Account Manager
LKQ Corporation —Cheltenham
- Full-time
- Customer service
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
Events Manager
Worcester Bosch —Worcester
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Operations Manager
EMR Group —Sharpness
- Full-time
- Continuous improvement
- Team management
- Annual leave
Quick apply
Product Manager – Marketing
Kohler —Cheltenham
- £45,000 - £70,000 a year
- Hybrid work
- Data analysis skills
- Product management
- Organisational skills
Sales & Brand Manager
Willy's ACV —Ledbury
- £30,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- Business development
- Health & wellbeing programme
- Annual leave
Quick apply
5d
RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries
Royal Bank of Canada —Cheltenham
- Full-time
- Management
- Analysis skills
- Bachelor's degree
3d
Senior Partner Manager SEU
VoCoVo —Cheltenham
- £65,000 - £75,000 a year
- Hybrid work
- Sales
- Business development
- Recruiting
- Employee assistance programme
- Sick pay
People Partner (12 Month FTC Maternity Cover)
Superdry —Cheltenham
- Human resources
- Recruiting
- Training & development
- Store discount
- Annual leave
MAC BOOTS CHELTENHAM Counter Lead - 22.5HRS/3DAYS
Estee Lauder —Cheltenham
- Social media management
- Continuous improvement
- Communication skills
Marketing Manager
TELCO COMMUNICATIONS UK LTD. —Gloucester
- £28,215.94 - £35,500.00 a year
- Full-time
- Social media management
- Data analysis skills
- Business development
- Free parking
Quick apply
3d
Operations Manager
EMR UK —Berkeley
- Continuous improvement
- Team management
- Annual leave
Store Manager
Toolstation —Cheltenham
- £31,459.09 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
21h

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CRM and Loyalty Manager

Holland Cooper -
Cheltenham

Quick apply

Job details

Full-time
£40,000 a year
7 hours ago

Benefits

Store discount
Cycle to work scheme
Company pension
Employee discount

Qualifications

CRM software
Email marketing
Marketing campaign planning
Stakeholder collaboration
Performance reporting in digital marketing
Customer segmentation
Analysis skills
Team management
Customer loyalty building
Relationship management
Management reporting
Audience segmentation
Multi-channel digital marketing campaigns
Communication skills
Multichannel marketing
Analytics

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

Our customers are at the heart of everything we do, and CRM is one of the most powerful tools we have to deepen those relationships. We’re looking for a CRM & Loyalty Manager to own the strategy and delivery of our email, SMS and loyalty programmes end to end. You’ll plan and execute our campaign calendar, build the customer journeys that turn first-time buyers into loyal advocates, and use data to continually sharpen how we speak to our customers.

You’ll manage a CRM Executive and take full ownership of your channels, working closely with Ecommerce, Marketing, Creative and the wider Digital team, with direct interaction with the Founder on key brand moments and VIP experience. This is a role for someone who is commercially minded, reads the data, knows what it means, and drives the changes that follow from it.

Key Responsibilities

Own the CRM campaign calendar end to end – planning activity across email, SMS and loyalty, grounded in commercial priorities and customer insight
Own the email channel in full, including strategy, lifecycle flows (welcome, post-purchase, abandonment), campaign sign-off and performance reporting
Own the SMS channel strategy and performance, using data and AI to shape cadence, content and audience mix
Lead the loyalty programme – own the tier strategy, KPI reporting and VIP digital communications, briefing in and reporting to the Founder as required
Define and own the retention strategy across the full customer lifecycle, building a roadmap of initiatives to improve repeat purchase and LTV
Drive testing, segmentation and personalisation, owning experiments from hypothesis to result and scaling what works
Own the master comms calendar and customer data strategy, working with the wider Digital team and Customer Science agency to improve data quality and depth
Lead, coach and develop the CRM Executive, building team capability in line with an increasingly ambitious CRM and loyalty strategy

Key Competencies/behaviours

Commercially driven with a strong understanding of CRM and loyalty as revenue-generating channels, not just delivery functions
Analytical and data-literate, comfortable owning reporting and translating performance into clear, prioritised action
A strategic thinker who can set direction and also roll up their sleeves to deliver
Strong communicator, confident presenting to senior stakeholders including Founder level
Collaborative and cross-functional, able to work effectively with Ecommerce, Creative, Marketing and external partners
Test-and-learn mindset with a disciplined approach to experimentation and scaling what works
People-focused leader who develops and gets the best out of their team

Skills/Experience

Required:

Proven experience in a CRM, lifecycle or loyalty marketing role, ideally within retail or ecommerce
Hands-on experience building email and SMS campaigns and automated flows within a CRM/ESP platform (Klaviyo experience a bonus)
Strong analytical skills, comfortable reporting on and interpreting CRM and loyalty KPIs
Experience managing or mentoring a team member
A test-and-learn mindset with experience running structured experiments and segmentation

Desired:

Experience running or growing a loyalty programme
Knowledge of customer data platforms and segmentation tools
An interest in fashion, lifestyle or premium retail brands

Benefits:

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme

Pay: £40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

channel manager jobs in cheltenham, eng

CRM and Loyalty Manager

Senior Account & Channel Manager

Customer Experience Manager

Business Development Manager (IT)

Senior Manager, Internal Communications Electric Thermal Solutions (ETS)

Automotive & Motorcycle Content Photographer

National Sales Manager – Community Housing

BRCC International Marketing Manager

Account Manager

Events Manager

Operations Manager

Product Manager – Marketing

Sales & Brand Manager

RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

Senior Partner Manager SEU

People Partner (12 Month FTC Maternity Cover)

MAC BOOTS CHELTENHAM Counter Lead - 22.5HRS/3DAYS

Marketing Manager

Operations Manager

Store Manager

I want to receive the latest job alerts for channel manager in cheltenham, eng

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