Trading Work, Jobs in Cheltenham, Eng (with Salaries)

Client Relations Assistant
Holland Cooper —Cheltenham
- £26,500 a year
- Full-time
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Sales Assistant 12 Hours
The Entertainer —Gloucester
- £11.15 - £12.71 an hour
- 12 hour shift
- Customer service
- Merchandising
Quick apply
Sales Executive
P J Bridgman & Co Ltd —Cheltenham
- £14.40 an hour
- CRM software
- Customer service
- Computer literacy
Quick apply
11d
Retail Area Collector
Salvation Army Trading Co. Ltd. —Cheltenham
- £27,106 a year
- Full-time
- Customer service
10d
Supervisor (full time, 12 month fixed term contract)
Beauty Outlet Ltd —Tewkesbury
- £27,040 - £30,420 a year
- Weekend availability
- Customer service
- Cleaning
- In-person
- Employee discount
Quick apply
5d
Yard Operative/handyperson
Wernick Hire —Cheltenham
- Full-time
- Customer service
- Free parking
- Annual leave
Quick apply
Technical Ecology Sales Advisor
Wildcare Limited —Moreton-In-Marsh
- £36,000 - £45,000 a year
- Full-time
- CRM software
- Master's degree
- Business development
- Free parking
- Work from home
Quick apply
Casual Driver Cheltenham
Cook Trading Limited —Cheltenham
- £13.45 an hour
- Customer service
- School
- Annual leave
- Employee discount
13d
Assistant Branch Merchandiser
Superdry —Cheltenham
- Merchandising
- Analysis skills
- Store discount
- Annual leave
Branch Merchandising Admin
Superdry —Cheltenham
- Merchandising
- Analysis skills
- Computer skills
- Store discount
- Annual leave
Range Merchandiser – Home & Interiors
Bamford Collection —Moreton-In-Marsh
- Full-time
- Merchandising
- Employee assistance programme
- Employee discount
Quick apply
General Manager - Siren Cheltenham Bar (New Opening)
Siren Craft Brew —Cheltenham
- £36,000 - £47,000 a year
- Weekend availability
- Bar
- Inventory control
- Sales
- Annual leave
- Employee discount
Night Logistics Supervisor
Nationwide Produce PLC —Evesham
- £30,000 - £40,000 a year
- Full-time
- Free parking
- Annual leave
Quick apply
Customer and Trading Manager - Convenience
Sainsbury's —Cheltenham
- £31,500 a year
- Customer service
- Retail management
- Leadership
- Employee discount
5d
Warehouse Team Member
Support Hub - Warehouse —Cheltenham
- £12.71 an hour
- Part-time
- Warehouse experience
- Communication skills
Quick apply
Lorry Driver Training Scheme - FLT to HGV Driver - Trainee Opportunity
ABE (Ledbury) Limited —Ledbury
- Up to £12.71 an hour
- Full-time
- In-person
- Mechanical knowledge
- Free parking
- Store discount
Quick apply
Business Support Administrator Receptionist
Babcock International —Aston Cross
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Annual leave
5d
Warehouse Operative - Goods In
Plumbworld (Online Home Retail Ltd.) —Evesham
- £14.75 - £15.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Forklift
- Free parking
- Annual leave
Quick apply
Head of Ecommerce - Fixed-Term Contract
Bamford Collection —Moreton-In-Marsh
- Team management
- Employee assistance programme
- Employee discount
Quick apply

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Client Relations Assistant

Holland Cooper -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Customer service call handling
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join our team -You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented.
Proactive and solutions-focused, able to use initiative without waiting to be asked.
A team player who is also comfortable working independently.
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

trading jobs in cheltenham, eng

Client Relations Assistant

Client Relations Assistant (Fixed Term Contract)

Sales Assistant 12 Hours

Sales Executive

Retail Area Collector

Supervisor (full time, 12 month fixed term contract)

Yard Operative/handyperson

Technical Ecology Sales Advisor

Casual Driver Cheltenham

Assistant Branch Merchandiser

Branch Merchandising Admin

Range Merchandiser – Home & Interiors

General Manager - Siren Cheltenham Bar (New Opening)

Night Logistics Supervisor

Customer and Trading Manager - Convenience

Warehouse Team Member

Lorry Driver Training Scheme - FLT to HGV Driver - Trainee Opportunity

Business Support Administrator Receptionist

Warehouse Operative - Goods In

Head of Ecommerce - Fixed-Term Contract

I want to receive the latest job alerts for trading in cheltenham, eng

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