Service delivery manager Work, Jobs in Cheltenham, Gls (with Salaries)

Retail And Concessions Manager - The Jockey Club Experiences - Cheltenham
Levy —Cheltenham
- £35,000 a year
- Full-time
- Sales
- Retail management
- Communication skills
- Annual leave
- Employee assistance programme
Soft Services Manager
Emcor —Cheltenham
- Up to £45,000 a year
- Full-time
- Continuous improvement
- No degree
- Travel
- Employee assistance programme
- Referral programme
Quick apply
Area Manager, AMZL-Delivery Station
Amazon UK Services Ltd. —Cheltenham
- Full-time
- English
- Continuous improvement
- Team management
Service Delivery Manager
Leonardo UK Ltd —Gloucester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- DevOps
- Continuous improvement
- Agile
- Employee discount
- Flexible schedule
Business Change Opportunities
GCHQ —Cheltenham
- £43,083 - £68,745 a year
- Mentoring
- In-person
- Communication skills
- Annual leave
- Flexible schedule
3d
Senior Delivery Manager
AtkinsRéalis —Cheltenham
- Full-time
- Hybrid work
- Agile
- In-person
- Communication skills
Supply Chain Manager
Northrop Grumman —Cheltenham
- £47,400 - £58,000 a year
- Hybrid work
- No degree
- Travel
- Contracts
Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Change Manager
AtkinsRéalis —Cheltenham
- Full-time
- Hybrid work
- Presentation skills
- Agile
- In-person
Audi Assistant Service Manager
Mon Motors —Cheltenham
- £35,000 - £44,000 a year
- Full-time
- Continuous improvement
- Conflict management
- In-person
- Paid training
- Annual leave
Quick apply
Delivery Manager
AtkinsRéalis —Cheltenham
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
Operations Manager (Managed Services)
Arcus FM —Cirencester
- Up to £68,000 a year
- Full-time
- Continuous improvement
- Team management
- Mentoring
Quick apply
ICOOC Community Event Manager role
Armstrong Wolfe —Tewkesbury
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- English
- Financial services
- Communication skills
Quick apply
14d
Associate Service Delivery & Release Manager
Finova —Cheltenham
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Annual leave
- Employee assistance programme
6h
Night Logistics Supervisor
Nationwide Produce PLC —Evesham
- £30,000 - £40,000 a year
- Full-time
- Free parking
- Annual leave
Quick apply
Customer Service Team Leader
HR Star —Cheltenham
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
Quick apply
2d
Wedding and Events Manager
Merriscourt Buildings —Chipping Norton
- £28,000 - £32,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
- Free parking
Quick apply
Senior Administrator (Casework)
University of Gloucestershire —Cheltenham
- £32,080 - £37,694 a year
- Full-time
- Organisational skills
- Communication skills
7d
IT Service Desk Manager
Northrop Grumman —Cheltenham
- £55,000 - £65,000 a year
- Continuous improvement
- Team management
- Travel
Assistant Change Manager
AtkinsRéalis —Cheltenham
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills

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service delivery manager jobs near cheltenham, gls

Retail And Concessions Manager - The Jockey Club Experiences - Cheltenham

Levy -
Cheltenham

Apply Now

Job details

Permanent | Full-time
£35,000 a year

Benefits

Additional leave
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Sales
Stakeholder liaison
Catering
Internal department liaison
Food waste reduction
Budget planning
Product development
Partnership building
Bar management
Ongoing financial performance monitoring
Retail management
Team motivation leadership
Communication skills
Marketing
Food service management

Full job description

Retail And Concessions Manager - Cheltenham | Full-Time / Permanent

£35000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We are seeking a passionate, driven Retail & Concessions Manager for Cheltenham Racecourse at The Jockey Club Experiences.

The role will own the delivery of a diverse and effective, high volume retail food and beverage operation. A passion for detailed planning, marketing and execution of retail catering operations, with the necessary resourcing and controls in place to manage the Dept. budget and service quality targets.

The specific remit of this role covers; - An estimated income of £12m through diverse food and beverage operations, predominantly focused on up to 16 racedays. - - Over 100 food, bars and beverage outlets across general admission areas Maintain key relationships and schedules with some of the leading street food vendors, local suppliers and key business influencers.

Key Focus Areas

Provide first class retail, bar, third party concessions operations across our business.
Deliver business needs and performance expectations and standards
Encourage and establishing a culture of innovation and consistency.
To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters
Managing business needs and performance expectations and standards
Support with retail budgeting, reporting and financial performance.
Ensuring delivery of financial targets and Key Performance Indicators within areas of responsibility
Setting quality and operational standards and upholding the same
Establish excellent relationships with clients, contractors and other departments
Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service
Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a ‘smart’ approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers
Demonstrate full alignment with the Levy and Jockey Club vision and values by consistently doing the right things and celebrating successes
Liaising with culinary and operational leads to implement continuous food product development and drive footfall
Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality
Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually
Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets Internal

Person Specification

Min 3 years’ experience in retail and beverage environment essential
Experience in a multisite outlet, stadium or event catering environment essential
Personal circumstances must allow working flexible hours to align with stadia activity
Strong leadership qualities and excellent communicator
Strong organisation skills and commercial awareness – sees beyond the obvious and is resourceful in seizing opportunities and solving problems
Standards and quality driven hands on management style

• Effective team player, with a “can-do” attitude • Energetic and fast operator • Assertive, calm, works well under pressure

Motivated by a passion for quality and great service delivery Key Direct Reports All Bar, food, concessionaire managers.

Benefits:

Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
Aviva Digicare - Free annual healthcare check
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment discounts - up to 55% off cinema tickets
Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
Travel discounts - Discounts with holiday companies such as TUI and Expedia
Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
Meals on duty
Vodaphone discounts
Pension scheme and Life Assurance
Employee Assistance Programme
23 days + BH's and additional day off for your birthday
2 days additional leave, following return from Maternity leave during first year back
Competitive and supportive family benefits
Day off for baby's first birthday
Holiday purchase scheme
On-going training & development and career pathways
Professional subscriptions paid
Financial wellbeing programme and preferred rates on salary finance products

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0704/74904003/52801314/SU #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Apply Now

Refine Your Search

service delivery manager jobs in cheltenham, gls

Retail And Concessions Manager - The Jockey Club Experiences - Cheltenham

Soft Services Manager

Area Manager, AMZL-Delivery Station

Service Delivery Manager

Business Change Opportunities

Senior Delivery Manager

Supply Chain Manager

Sales Operations Co-Ordinator

Change Manager

Audi Assistant Service Manager

Delivery Manager

Operations Manager (Managed Services)

ICOOC Community Event Manager role

Associate Service Delivery & Release Manager

Night Logistics Supervisor

Customer Service Team Leader

Wedding and Events Manager

Senior Administrator (Casework)

IT Service Desk Manager

Assistant Change Manager

I want to receive the latest job alerts for service delivery manager in cheltenham, gls

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