Head of customer service Work, Jobs in Cheltenham (with Salaries)

Area Manager (Holiday Lettings) – Cotswolds, Somerset & Dorset
Classic Cottages —Cirencester
- £30,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- IT
- Profit sharing
- Health & wellbeing programme
Quick apply
Business Support Administrator - R166
Mack Residential LTD —Cheltenham
- £26,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
12d
Transport Supervisor
Travail-Hiredonline —Cheltenham
- £35,000 - £42,000 a year
- Temporary
- Customer service
- Microsoft Office
- Supervising experience
2d
Team Manager
Gloucestershire County Council —Cheltenham
- £52,413 - £54,495 a year
- Hybrid work
- English
- Leadership
- School
- Relocation assistance
- Annual leave
3d
Head of Customer Activation
Open GI —Worcester
- Full-time
- Hybrid work
- Management
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Service Colleague (Express)
ASDA —Cheltenham
- £13.10 an hour
- 8 hour shift
- Employee assistance programme
- Employee discount
14d
Innovation Lead
Plexal —Cheltenham
- £65,000 - £80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Mentoring
7d
Regional Wholesale Manager
Rave Coffee —Cirencester
- £30,000 - £40,000 a year
- Full-time
- Management
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
Transport Supervisor
Lowe Rental Corporation —Cheltenham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Sales Advisor
FlooringSuperstore.com —Cheltenham
- Up to £40,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
1d
Head of Branch Support
Helping Hands —Alcester
- Up to £75,000 a year
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
Client Relations Executive
Ecovision Asset Management —Quedgeley
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Senior Procurement Officer
University of Worcester —Worcester
- £38,784 - £43,482 a year
- Full-time
- No degree
- Contracts
- Leadership
- Employee assistance programme
9d
Place Projects Officer (Pershore & Broadway)
Wychavon and Malvern Hills District Council —Pershore
- £35,412 - £39,152 a year
- Full-time
- Travel
- Leadership
- Marketing
- Annual leave
- Employee discount
9d
Health and Fitness Manager
The Cheltenham Trust —Cheltenham
- £33,000 a year
- Full-time
- Sales
- Customer service
- IT
- Referral programme
Quick apply
3d
Receptionist
Benefact Group —Gloucester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
10d
Head of IT Business Partnering and Digital Enablement
LiveWest —Tewkesbury
- £80,000 a year
- Hybrid work
- IT
- Communication skills
- Annual leave
- Employee discount
9d
Head of Business Systems
Helping Hands —Alcester
- £70,000 - £75,000 a year
Quick apply
Head of Pricing
Open GI —Worcester
- Full-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
Service Charge Analyst
Innovus —Worcester
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Project management
- Accounting
Quick apply
3d

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head of customer service jobs near cheltenham

Area Manager (Holiday Lettings) – Cotswolds, Somerset & Dorset

Classic Cottages -
Cirencester

Quick apply

Job details

Permanent | Full-time
£30,000 a year

Benefits

Profit sharing
Health & wellbeing programme
Additional leave
Company car
Private dental insurance
Financial planning services
Flexitime
Company pension
Work from home
Company events
Private medical insurance
Employee discount
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay

Qualifications

Numeracy
Business development
IT

Full job description

As the UK's largest independent holiday letting agency, we're proud to be a B Corp certified business, a Which? Recommended Provider and holders of a Quality in Tourism Gold accreditation. We're passionate about delivering exceptional experiences for both our guests and property owners, while creating a positive and rewarding environment for our people.

We're looking for an ambitious, self-motivated and commercially-minded Area Manager to help drive the continued growth of our portfolio across the Cotswolds, Somerset and Dorset.

This is an exciting opportunity for someone who enjoys building lasting relationships, developing new business opportunities and working independently. You'll play a key role in growing one of the UK's most respected holiday letting brands in the Cotswolds, while supporting the success and optimisation of our existing portfolio throughout Somerset and Dorset.

Whether you're helping owners maximise the success of their holiday let, identifying opportunities for growth, or ensuring our properties meet the highest standards, you'll be trusted to manage your own territory while being supported by an experienced and collaborative team.

The role is full-time and home-based, offering significant autonomy and flexibility. There is also the option for office working in our Bridport office. You'll work closely with colleagues based at our head office in Hayle, Cornwall, and across the wider business to deliver exceptional service and commercial performance. Regular travel across the region is essential, and we’ll provide a company car for your use.

Key responsibilities:

Building strong relationships with existing owners and supporting long-term retention
Identifying and securing new holiday letting opportunities through both traditional and innovative lead generation activities
Advising and supporting new entrants to the holiday let market
Driving portfolio growth and revenue performance across your territory
Analysing local market trends and competitor activity to identify opportunities
Carrying out routine property visits to maintain quality standards and maximise performance
Working with our in-house marketing team to identify and develop local marketing opportunities
Supporting a shared weekend duty rota

We're looking for someone who:

Has a passion for property, tourism or customer-focused business development
Is commercially-minded and able to identify opportunities to grow revenue and improve performance
Is confident building trusted relationships
Enjoys working independently whilst remaining a strong team player
Is highly organised and capable of managing a varied workload across a large geographical area
Has a proactive, creative approach to problem-solving and business growth
Is comfortable using data-driven insights to support decision-making
Has strong IT and numeracy skills
Ideally has experience in holiday lettings, property management or business development

What we offer:

£30,000 salary plus uncapped commission-based bonus
Company profit share scheme approx. £2,500pa
Company car
33 days holiday including bank holidays, plus your birthday off
Three paid volunteering days each year
Company pension and life insurance
Enhanced long-service benefits
Discounts across our property portfolio and with sister brands

Why join us?

This is more than a property role. It's an opportunity to help shape and grow a leading holiday letting brand in one of the UK's most desirable regions.

You'll enjoy the freedom of managing your own territory, the satisfaction of helping owners build successful holiday letting businesses, and the support of a collaborative team that genuinely cares about delivering outstanding experiences for owners, guests and colleagues alike.

Equality, Diversity and Inclusion

We are committed to equality, diversity, and inclusion. We welcome applications from individuals of all backgrounds, abilities, and beliefs, including those who are neurodivergent, and we value the unique perspectives each individual brings.

Pay: £30,000.00 per year

Benefits:

Additional leave
Bereavement leave
Company car
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Financial planning services
Flexitime
Health & wellbeing programme
Life insurance
Paid volunteer time
Private dental insurance
Private medical insurance
Profit sharing
Referral programme
Sick pay
Work from home

Work Location: Hybrid remote in Cirencester (Gloucestershire)

Quick apply

Refine Your Search

head of customer service jobs in cheltenham

Area Manager (Holiday Lettings) – Cotswolds, Somerset & Dorset

Business Support Administrator - R166

Transport Supervisor

Team Manager

Head of Customer Activation

Service Colleague (Express)

Innovation Lead

Regional Wholesale Manager

Transport Supervisor

Sales Advisor

Head of Branch Support

Client Relations Executive

Senior Procurement Officer

Place Projects Officer (Pershore & Broadway)

Health and Fitness Manager

Receptionist

Head of IT Business Partnering and Digital Enablement

Head of Business Systems

Head of Pricing

Service Charge Analyst

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