Client services occupations Work, Jobs in Chesham, Bkm (with Salaries)

Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
7d
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Contract - Customer Relations Coordinator
Honda —Bracknell
- Remote
- Communication skills
- Time management
- Flexitime
- Work from home
21h
Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
6d
Customer Support Executive ( 12 Month Fixed term)
PayByPhone —Hatfield
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Life insurance
Quick apply
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
14d
Customer Support Service Planner
Atlas Copco Group —Hemel Hempstead
- English
- Maths
- Computer skills
14d
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills
Client Success Representative
Woods Food Service —Uxbridge
- £33,092.80 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
7d
Support Consultant
NECSWS —Hemel Hempstead
- Full-time
- Remote
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
20h
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Weekend availability
- Hybrid work
- Communication skills
- Time management
Quick apply
2d
Customer Service Administrator
Normec UK —Hemel Hempstead
- Continuous improvement
- Data entry
- Organisational skills
- Free parking
7d
Client Services Assistant
Charity Link —Reading
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- Quality control
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Quick apply
13d
Legal Assistant / Client Support Analyst (Phones)
Juno —London
- £28,000 - £30,000 a year
- Full-time
- Remote
- Flexible schedule
Quick apply
Technical Admin - Hemel Hempstead
Selecta —Hemel Hempstead
- £27,849 a year
- Weekend availability
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
Tusker Delivery Management Advisor - Watford
Lloyds Banking Group —Croxley Green
- £31,380 a year
- Full-time
- Hybrid work
- Conflict management
- Organisational skills
- Communication skills
Customer Service Administrator
Electrolux Professional Group —Luton
- Full-time
- Hybrid work
- CRM software
- Hotel
- Restaurant
18h
Customer Service Representative
CSafe —Long Crendon
- Full-time
- Hybrid work
- English
- Travel
- IT
Quick apply
Member Experience Coordinator- Brazilian Jiu-Jitsu Academy
Valour Jiu-Jitsu HQ —London
- £14 an hour
- Part-time
- Customer service
- Salesforce
- English
Quick apply
12d
Customer Success Associate - UK
Vestd —London
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Communication skills
- Annual leave
Quick apply
13d

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client services occupations jobs near chesham, bkm

Customer Service Advisor

Henkel -
Hemel Hempstead

Quick apply

Job details

Full-time
7 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Credit note processing
Stakeholder collaboration
Stakeholder liaison
Process improvement
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer interaction
Multidisciplinary collaboration
Communication skills
Time management

Full job description

About this Position

Henkel Beauty Care holds leading market positions worldwide and its Brand name product business is continuously developing. Operating within both Retail and Professional Industries our Brands and products are used by widely every day.

The UK Supply Chain team covers Demand Planning, Logistics, Customer Service and Customer Collaboration.

Reporting within the professional Customer Service team, this role is responsible for supporting daily customer service operations, ensuring efficient resolution of customer enquiries and identifying opportunities to improve processes, service levels and overall team performance.

What you´ll do

Manage customer complaints, claims, and case resolution, ensuring a high standard of customer service
Handle inbound enquiries from internal and external customers via phone and email.
Identify customer needs and deliver timely, effective solutions.
Monitor and support claims and complaint cases managed through the Shared Service Centre.
Collaborate cross-functionally with Sales, Logistics, Demand Planning, Marketing and third-party logistics providers.
Coordinate and process customer solutions, including credit notes, debit notes and returns, ensuring compliance with company policies and approval processes.
Examine customer accounts to identify recurring issues, detect trends and recommend solutions.
Accurately classify and allocate error reason codes to support reporting and continuous improvement.
Analyse customer service trends and identify opportunities to enhance processes and performance.
Maintain accurate records, ensuring all activities are conducted in line with company procedures, compliance standards, and best practices.

What makes you a good fit

Strong communication skills, with the ability to build effective relationships with both internal and external stakeholders....
Proficient in Microsoft Office applications; SAP experience is advantageous.
Able to remain calm and professional in a fast-paced, high-pressure environment.
Excellent time management skills and a proactive approach to problem-solving.
Committed to delivering outstanding customer service and customer satisfaction.
Experience within an FMCG environment and/or supporting a field-based sales team is desirable.
Demonstrates a collaborative approach and the ability to work effectively across multiple functions.

Some perks of joining Henkel

Diverse national and international growth opportunities
Global wellbeing standards with health and preventive care programs
Gender-neutral parental leave for a minimum of 8 weeks
Employee Share Plan with voluntary investment and Henkel matching shares
Performance bonus / incentives
Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
Annual Leave: 27 days plus 8 Bank Holidays
Celebration vouchers

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Quick apply

Refine Your Search

client services occupations jobs in chesham, bkm

Customer Service Advisor

Account Co-Ordinator

Contract - Customer Relations Coordinator

Maintenance and Contracts Co-ordinator - Full Time

Customer Support Executive ( 12 Month Fixed term)

Service Helpdesk Coordinator

Customer Support Service Planner

Customer Support Officer (UK)

Client Success Representative

Support Consultant

Customer Service Advisor

Customer Service Administrator

Client Services Assistant

Legal Assistant / Client Support Analyst (Phones)

Technical Admin - Hemel Hempstead

Tusker Delivery Management Advisor - Watford

Customer Service Administrator

Customer Service Representative

Member Experience Coordinator- Brazilian Jiu-Jitsu Academy

Customer Success Associate - UK

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