It support Work, Jobs in Chesham, Bkm (with Salaries)

One Desk IT (12-Month FTC)
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
9d
Assembly Technician & Technical Support
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
8d
IT Support Technician
The Hospice of St Francis —Berkhamsted
- £27,000 a year
- Part-time
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Technician
Browne —Kings Langley
- £30,000 - £40,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
IT Specialist
AutoIdeal —Welwyn
- £900 a week
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
9d
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
IT Service Delivery Analyst
RHP —Teddington
- £44,659 a year
- Full-time
- Analysis skills
- Communication skills
- Time management
- Annual leave
2d
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Windows
- Microsoft Office
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
IT Support Engineer
Air Charter Service —Surbiton
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Time management
Quick apply
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- 12 hour shift
- Salesforce
- Microsoft Office
- Analysis skills
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
IT Support Technician (Junior)
Proper Snacks —London
- Full-time
- Travel
- IT
- In-person
Quick apply
10d
IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- Windows
- Microsoft Office
- In-person
Level 2 IT Engineer
Azteq Group Limited —Beaconsfield
- £24,420.00 - £53,402.02 a year
- Full-time
- Hybrid work
- Customer service
- Driving
- Travel
- Free parking
Quick apply
Technical Support Officer
Dacorum Borough Council —Hemel Hempstead
- £32,067 - £33,642 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Flexible schedule
2d
1st Line IT Support Technician
Makita UK —Milton Keynes
- Full-time
- Customer service
- Windows
- Driving
- Free parking
Quick apply
2d
IT Support Engineer
VITS Ltd —London
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Up to 50% travel
- Travel
- Bereavement leave
- Sick pay
Quick apply
2d
End User Support
NECSWS —Hemel Hempstead
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
- Annual leave
Quick apply
IT User Support Technician
Technopc —North London
- Temporary
- Maintenance
- In-person
- Hand tools
Quick apply
9d

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One Desk IT (12-Month FTC)

University College London -
London

Apply Now

Job details

Full-time | Fixed term contract
£36,433 - £41,833 a year
9 days ago

Benefits

Cycle to work scheme
On-site gym
Season ticket loan
Annual leave
Company pension
Employee assistance programme

Qualifications

Azure
Customer service
Microsoft Office
IT support
Organisational skills
Business
Communication skills
Active Directory

Full job description

Ref Number

B01-05599

Professional Expertise

Administration and Business Support

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

£36,433-£41,833

Contract Type

Fixed-term

Working Type

Hybrid

Available for Secondment

Yes

Closing Date

14-Jul-2026

About us

One Desk is at the heart of UCL’s shared services model, providing a single point of contact for students, staff, and stakeholders across a range of professional and IT services. As part of a leading global university, we are committed to delivering exceptional customer experiences through efficient, responsive, and innovative support services.

Handling around 20,000 customer contacts each month, our team provides expert guidance across multiple channels, including phone, email, live chat, ticketing systems, and in-person support. We foster a collaborative and inclusive environment where continuous improvement, professional development, and customer-focused service excellence are highly valued.

About the role

As a One Desk IT Advisor, you will be the first point of contact for a wide range of IT and student systems enquiries, delivering professional, accurate, and timely support to customers across multiple communication channels.

You will take ownership of customer queries from initial contact through to resolution, providing first-line IT support and guidance on systems, processes, and technologies. This includes supporting IT services, student record systems such as SITS, and other business-critical platforms within a complex Higher Education environment.

Working to agreed service level agreements, you will resolve issues wherever possible at first contact, escalating only when necessary. You will maintain accurate records, manage complex cases, contribute to process improvements, and help ensure a consistently high standard of service delivery. The role also includes providing face-to-face support at campus front desk locations and collaborating closely with colleagues and stakeholders across the university.

This is an exciting opportunity for a technically skilled and customer-focused professional who enjoys problem-solving, working in a fast-paced environment, and making a meaningful impact on the customer experience.

About you

You are an experienced IT support professional with a passion for delivering outstanding customer service. You have a strong background in first-line IT support within a busy customer-facing environment and are confident using CRM and ticketing systems, as well as technologies such as Microsoft Office, Active Directory, Azure, Windows, cloud services, networks, and audio-visual equipment.

You possess excellent communication skills and can explain technical concepts clearly and effectively to users with varying levels of technical knowledge. Your strong organisational skills, attention to detail, and ability to prioritise competing demands enable you to manage a high volume of enquiries while maintaining accuracy and professionalism.

You are a proactive problem solver who takes ownership of issues, works collaboratively with colleagues, and is committed to continuous learning and improvement. Adaptable and customer-focused, you thrive in a dynamic environment and are motivated by helping others while contributing to the success of the wider organisation.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
Additional 5 days’ annual leave purchase scheme
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
Immigration loan
Relocation scheme for certain posts
On-Site nursery
On-site gym
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.

Apply Now

Refine Your Search

it support jobs in chesham, bkm

One Desk IT (12-Month FTC)

Assembly Technician & Technical Support

IT Support Technician

IT Support Technician

IT Specialist

IT Helpdesk Officer

IT Service Delivery Analyst

IT Intern (Part-time)

Technical Support Specialist

IT Support Engineer

Technical Support Center Engineer

IT Support Assistant

IT Support Technician (Junior)

IT SUPPORT ASSISTANT

Level 2 IT Engineer

Technical Support Officer

1st Line IT Support Technician

IT Support Engineer

End User Support

IT User Support Technician

I want to receive the latest job alerts for it support in chesham, bkm

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