Helpdesk support Work, Jobs in Chester, Chs (with Salaries)

Student Services Helpdesk Assistant
University of Chester —Chester
- £25,249 - £25,804 a year
- Part-time
- CRM software
- Organisational skills
- Front desk
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Quick apply
Property Helpdesk Administrator
Admiral Taverns —Chester
- £23,500 - £24,500 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
2d
Student Services Adviser
University of Chester —Chester
- £26,093 - £28,031 a year
- Part-time
- CRM software
- Organisational skills
- Front desk
Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Desktop Support Engineer
Sinclair —Chester
- Hybrid work
- Internship
3d
Technical Administrator
Emcor —Deeside
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Premises Officer
BAM UK & Ireland —Chester
- Business
- Communication skills
Helpdesk Planner
Novus Property Solutions Ltd —Warrington
- Full-time
- Organisational skills
- IT
- Employee discount
Quick apply
4d
Receptionist
Encirc —Elton
- £25,000 - £27,000 a year
- Front desk
- Cleaning
- Free parking
- Annual leave
Quick apply
10d
Facilities Coordinator
Kudos Services —Warrington
- £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
4d
Maintenance Operative
Bridge Oak —Crewe
- £13.55 an hour
- Weekend availability
Quick apply
5d
Multi Skilled Technician
Mitie —Liverpool
- Customer service
- Computer skills
- Communication skills
5d
FTC IT Technician
NRG Riverside —Wigan
- £33,475 a year
- Monday to Friday
- Databases
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Multi-Site Technician - Wirral / Liverpool
City Facilities Management (UK) —Liverpool
- £41,506 a year
- Overtime
- HVAC
- Employee discount
- Life insurance
2d
Maintenance Administrator
B&M Waste Services —Bromborough
- CRM software
- Data entry
- Organisational skills
1d
Technical Manager
ECG —Warrington
- Full-time
- Continuous improvement
- Team management
Multi Skilled Technician (Electrical)
Emcor —Deeside
- £41,500 a year
- Overtime
Quick apply
Senior Infrastructure Engineer
The Granite Group —Liverpool
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- SharePoint
- Flexible schedule
Quick apply

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Student Services Helpdesk Assistant

University of Chester -
Chester

Apply Now

Job details

Permanent | Part-time
£25,249 - £25,804 a year

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Appointment booking and call handling
Organisational skills
Front desk
Customer interaction
Communication skills

Full job description

Student Services Helpdesk Assistant We are recruiting a part time (26.5 hours per week) Student Services Helpdesk Assistant to join our busy Student Services Helpdesk. With a variety of support offered across our campuses, this frontline role provides a high-quality service on a wide range of areas including: Wellbeing, Mental Health and Counselling Disability and Inclusion Student Safety Financial Support Residential Life Sexual Violence Liaison Officer Service You will be a welcoming first point of contact for students, staff and stakeholders contacting the Student Services department. You will respond to enquiries via phone, email, web form, and in person, aiming to resolve at first contact or referring to the appropriate support services when needed. Our Helpdesk receives a diverse and wide range of enquiries, so you will need to remain calm, resilient, and confident under pressure. Strong communication skills are essential, as contacts can vary from straightforward requests for information and guidance to more serious situations requiring a sensitive triage and a compassionate approach. Key Responsibilities Act as first point of contact for Student Services enquiries. Deliver professional, calm, and supportive customer service. Respond to enquiries via phone, email, web form, and in person Book appointments for dedicated Student Services teams. Maintain accurate records using a CRM system. Support events such as Open Days. About You Excellent communication and customer service skills. Ability to manage sensitive or distressing situations professionally. Strong attention to detail. Excellent organisational skills with the ability to multitask priorities in a fast-paced environment. Experience in customer service, student support or a similar environment desirable. This is a part time position of 26.5 hours per week to be agreed upon appointment across our working week (Monday to Thursday 9am to 5.30pm, Friday 9am – 4.30pm) at our Exton Park site in Chester.

Department/Division

Student Services - Support

Location
Exton Park

Salary

£25,249 to £25,804

Post Type

Part Time

Hours per Week

26.5

Contract Type:

Permanent

Closing Date

23.59 hours BST on Sunday 23 August 2026

Reference

1607-26

Apply Now

Refine Your Search

helpdesk support jobs in chester, chs

Student Services Helpdesk Assistant

Junior IT Service Desk Representative (Apprentice)

Property Helpdesk Administrator

Student Services Adviser

Help-Desk support analyst (1st line)

Desktop Support Engineer

Technical Administrator

Premises Officer

Helpdesk Planner

Receptionist

Facilities Coordinator

Maintenance Operative

Multi Skilled Technician

FTC IT Technician

Multi-Site Technician - Wirral / Liverpool

Maintenance Administrator

Technical Manager

Multi Skilled Technician (Electrical)

Senior Infrastructure Engineer

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