Customer experience specialist Work, Jobs in Chesterfield, Dby (with Salaries)

Test Center Administrator (Chesterfield)
Pearson —Chesterfield
- £13.60 an hour
- Weekend availability
- Customer service
- Travel
- School
- Annual leave
3d
Registration and Advice Officer
Social Work England —Sheffield
- £30,080 - £31,262 a year
- Full-time
- Hybrid work
- Databases
- Continuous improvement
- Mentoring
- Annual leave
- Life insurance
8d
Employment Specialist
Reed In Partnership —Chesterfield
- £31,000 - £33,400 a year
- Full-time
- Bilingual
- Customer service
- Travel
- Annual leave
- Flexible schedule
School Term Time - Sales Representative
The School Photography Company Ltd —Sheffield
- £18,000 - £40,000 a year
- Full-time
- Salesforce
- Driving
- Organisational skills
Quick apply
Claims Assessor (Customer Service)
Aviva —Sheffield
- £25,100 - £33,886 a year
- Part-time
- Financial services
- Communication skills
- Employee discount
8d
Outbound B2B Appointment Setter - Insurance
ant marketing —Sheffield
- £12.71 an hour
- Full-time
- English
- Communication skills
Quick apply
Frontline Adviser
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) —Chesterfield
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Bereavement leave
Sales Executive - Vanworld
Stoneacre —Chesterfield
- £30,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
CCTV Monitoring Operative
P&D Specialist Services Limited —Matlock
- £29,484 a year
- 12 hour shift
- Customer service
- Computer literacy
- Typing
- Free parking
- Profit sharing
Quick apply
12d
B2C Sales & Retentions Executive
UniHomes —Sheffield
- £24,500 - £35,000 a year
- Full-time
- Customer service
- Salesforce
- Phone etiquette
- Employee discount
- Referral programme
Shopify Developer & Digital Marketing Executive
Saturn Machine Knives Ltd —Sheffield
- £28,000 - £33,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- JavaScript
- Free parking
Quick apply
Stock Operations Specialist - Zara Sheffield
INDITEX —Sheffield
- Full-time
- Employee discount
Quick apply
Customer Support Specialist (SaaS)
edays —Nottingham
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- APIs
- Free parking
- Annual leave
Quick apply
11d
Learner Engagement Coordinator
National Infrastructure Solutions —Doncaster
- Up to £40,000 a year
- Full-time
- Travel
- Recruiting
- In-person
Quick apply
Event Planner/Digital Marketer
EDClass —Sheffield
- £30,000 a year
- Monday to Friday
- Analysis skills
- Travel
- Communication skills
- Employee assistance programme
Full Time Supervisor - Tommy Hilfiger (South Normanton)
Tommy Hilfiger —South Normanton
- Full-time
- Customer service
- Supervising experience
- Conflict management
Operational Support Officer
HM Courts & Tribunal Service —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
Order Processing Administrator
Exclusive Networks —Mansfield
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Free parking
Timetable Support Specialist
Tes Global —Sheffield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Bachelor's degree
Quick apply
Production Operative
Rompa Limited —Chesterfield
- Full-time
- Maintenance
- Assembly
- Warehouse experience
- Employee discount
Quick apply

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customer experience specialist jobs near chesterfield, dby

Test Center Administrator (Chesterfield)

Pearson -
Chesterfield

Apply Now

Job details

£13.60 an hour
3 days ago

Benefits

Annual leave

Qualifications

Technical troubleshooting
Customer service
Microsoft Office Suite
Technical support

Full job description

Our Organisation

Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia, I.T. and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognized in the Best Employers for Diversity 2019 awards.

We are proud to offer an exceptional work environment where you can enjoy job satisfaction, and we are now hiring for a Test Centre Administrator to join our successful team in Chesterfield, Derbyshire.

Your Opportunity

You will be required to work a minimum of 10 hours per month and be available Monday to Saturday.
The pay rate is £13.60/hour, paid to you at the end of every month, in arrears. In addition, holiday pay is paid in lieu of annual holidays via a 12% pay supplement.

When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.

This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.

Your Responsibilities

In this important position, you will be required to:

Providing excellent customer service at all times.
Welcome, greet and check-in customers/test-taking candidates.
Comply with all exams testing security and procedures and follow company policies using careful judgment.
Verify customer/candidate personal identification documents and explain the exam testing process/rules.
Invigilate candidates while they are completing their exam/test.
Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
Some general housekeeping duties such as vacuuming floors, dusting, emptying bins and sanitising keyboards/workstations as necessary.

This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Saturday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible. Working schedules are available at least 2 weeks in advance.

As our business is demand driven, there will be occasions where you would be required to open additional hours or days. The Test Centre can open as early as 7:30am and close as late as 6:15pm, so the successful applicant must be able to have reliable transport arrangements that can accommodate these time restraints.

Our Successful Applicant

This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).

You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, able to hear soft voices and monitor for restricted behaviour and notice details from a distance. You should be able to both sit for long periods of time and be able to stand from a seated position with ease on multiple occasions. You could also have to escort candidates to and from exam/testing room, plus perform regular walk throughs of the testing room.

In order to meet the desired levels of test security, you must be able to handle/be in close proximity to a range of specialist hand-held scanning devices (especially, metal detection equipment) and be able to bend and stretch to reach a candidate’s head and ankles, repeatedly during the day.

Although not a necessity, willingness to travel to other Test Centres to provide support would be beneficial.

Our Recruitment Process

This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.

Wishing you the very best of success with your application!

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Job: Test Center Operations

Job Family: LEARNING_&_CONTENT_DELIVERY

Organization: Assessment & Qualifications

Schedule: PART_TIME

Workplace Type: On-site

Req ID: 25726

Apply Now

Refine Your Search

customer experience specialist jobs in chesterfield, dby

Test Center Administrator (Chesterfield)

Registration and Advice Officer

Employment Specialist

School Term Time - Sales Representative

Claims Assessor (Customer Service)

Outbound B2B Appointment Setter - Insurance

Frontline Adviser

Sales Executive - Vanworld

CCTV Monitoring Operative

B2C Sales & Retentions Executive

Shopify Developer & Digital Marketing Executive

Stock Operations Specialist - Zara Sheffield

Customer Support Specialist (SaaS)

Learner Engagement Coordinator

Event Planner/Digital Marketer

Full Time Supervisor - Tommy Hilfiger (South Normanton)

Operational Support Officer

Order Processing Administrator

Timetable Support Specialist

Production Operative

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