Career manager Work, Jobs in Chineham, Ham (with Salaries)

Customer Support Manager
Alfa Laval —Camberley
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Training & development
4d
Marketing, Fundraising and Events Manager
The Loddon School® —Hook
- £32,155 - £36,172 a year
- Full-time
- Organisational skills
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
9d
Trainee Site Manager
RW Armstrong & Sons —Basingstoke
- Full-time
- Management
- Construction experience
- Time management
- Employee assistance programme
- Employee discount
Quick apply
Support Office - HR Advisor
Grandir UK —Basingstoke
- Up to £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Organisational skills
- Annual leave
Quick apply
Recruiter
Hartford Care —Basingstoke
- £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
Learning Mentor - City and Guilds Employability Tutor
Amegreen Children's Services —Mortimer Common
- £23,500 - £24,500 a year
- Full-time
- Experience working with children
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
6d
Area Manager
Lidl —Andover
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Assistant Facilities Manager
VINCI Facilities UK —Basingstoke
- Full-time
- Organisational skills
- Contracts
- Computer skills
Quick apply
Nursery Manager
Bright Horizons —Basingstoke
- £40,993 - £53,634 a year
- Full-time
- Management
- Experience working with children
- Preschool
- Annual leave
Quick apply
Area Sales Manager - South East
BCA —Hook
- £35,000 - £40,000 a year
- Monday to Friday
- Business development
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Event Enquiry Assistant
Dearborn Estates —Guildford
- From £33,000 a year
- Full-time
- Sales
- Hotel
- Travel
- Annual leave
- Employee assistance programme
Quick apply
2d
Savings Administrator - 12 month Fixed Term Contract
Castle Trust Bank —Basingstoke
- £25,500 a year
- Continuous improvement
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Part-time HR Manager (Learning & Development/ Organisational Development)
Reading Students' Union —Reading
- £26,139.74 a year
- Hybrid work
- Project management
- University
- Human resources
- Annual leave
Quick apply
Regional Service Charge Manager
SNG (Sovereign Network Group) —Basingstoke
- £58,000 - £71,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Continuous improvement
Business Manager
NetXL Ltd —Guildford
- £30,000 - £40,000 a year
- Full-time
- Driving
- Contracts
- In-person
- Free parking
Quick apply
9d
Head of Training
LRG —Camberley
- Hybrid work
- Project management
- Team management
- Organisational skills
Quick apply
Data Analyst
BCA —Hook
- £35,000 - £40,000 a year
- Monday to Friday
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Service Delivery Manager
Nomios —Basingstoke
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
Quick apply
Area Support Manager - FTC
IVC —Basingstoke
- Full-time
- Continuous improvement
- Travel
- Human resources
- Employee discount
General Manager - Live In
Marston's Pubs —Basingstoke
- Up to £45,000 a year
- Sales
- Restaurant management
- Team management
Quick apply

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Customer Support Manager

Alfa Laval -
Camberley

Apply Now

Job details

Full-time
4 days ago

Benefits

Cycle to work scheme
Company pension
Tech scheme

Qualifications

Stakeholder collaboration
Data analysis skills
Internal department liaison
Continuous improvement
Continuous improvement cycles oversight
Customer loyalty building
B2B
Customer support
Professional development mentoring
Customer interaction
Multidisciplinary collaboration
Training & development
Team motivation leadership

Full job description

Alfa Laval UK&I is looking for a Customer Support Manager.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build careers too.

About the job

As Customer Support Manager, you will lead and develop a high‑performing order management and claims handling team, ensuring operational excellence, collaboration, team engagement and continuous improvement whilst engaging cross‑functionally with Sales, Service Operations and Finance.

Who you are

A passion for customers and desire to continuous build their loyalty through a positive experience.
Experience leading a customer service or support function in a B2B industrial environment, ideally with exposure to order‑to‑cash and claims handling.
Strong capability in process mapping and enhancement, journey optimisation, and continuous improvement methodologies.
Ability to use data insights to drive decisions and prioritisation
A leadership style that builds trust, engagement, and empowerment within the team.
A result-driven approach
Collaborative mindset with the ability to work cross‑functionally to improve service flow and customer outcomes.

Key Tasks

Manage all areas of the customer service functions to ensure positive customer relations through managing the order-handling processes.
Developing and executing a comprehensive customer experience strategy aligned with company goals.
Escalation point for customers for operational challenges that require additional support to drive resolution.
Develop, monitor and achieve quality standards in order to deliver customer satisfaction via KPI’s.
Map and continuously improve existing processe
Scope, roll-out and successful implementation of new tool and processes supporting order management.
Coordinate order logistics with the Alfa Laval factories according to customer contract requirements.
Coordinate with Finance for payment management and backlog follow‑up.
Lead the Customer Service team, providing direction and ensuring they are performing in accordance with the plan.
Develop, motivate and coach direct reports to secure the development of relevant competencies.

What we can offer

Alfa Laval UK&I currently provides a wide range of benefits, schemes, and initiatives to our employees including:

Holiday entitlement of 25 days + Bank holidays
Simply Health – Health cash plan available to enter worth over £2500 annually
Life Assurance – 4X annual salary when you remain in the pension
Training and Career Development potential
Cycle to work scheme
Tech scheme benefit
Hybrid working, 3 in office and 2 from home

Our commitment to integrity

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Playing the games is mandatory.

As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role. In addition, you will need to show your right to work in the UK.

For more information, please contact

Reece Watmore, Talent Acquisition Partner, [email protected]

Applications for this role will be closing on September 12th with CV's being reviewed from the 14th of September. Please apply immediately to avoid missing the deadline.

#LI-RW1

Apply Now

Refine Your Search

career manager jobs in chineham, ham

Customer Support Manager

Marketing, Fundraising and Events Manager

Trainee Site Manager

Support Office - HR Advisor

Recruiter

Learning Mentor - City and Guilds Employability Tutor

Area Manager

Assistant Facilities Manager

Nursery Manager

Area Sales Manager - South East

Event Enquiry Assistant

Savings Administrator - 12 month Fixed Term Contract

Part-time HR Manager (Learning & Development/ Organisational Development)

Regional Service Charge Manager

Business Manager

Head of Training

Data Analyst

Service Delivery Manager

Area Support Manager - FTC

General Manager - Live In

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