Department manager Work, Jobs in Churchill, Wor (with Salaries)

Visitor Services Assistant
Severn Valley Railway Society Limited —Kidderminster
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Store discount
Quick apply
1d
Refugee Resettlement Key Worker
Claremont Living Group —Birmingham
- £25,000 - £27,500 a year
- Full-time
- Driving
- Travel
- Mentoring
- Health & wellbeing programme
- Bereavement leave
Quick apply
Aftersales Manager
Sutton Park Motor Company Limited —Stourbridge
- From £34,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
Department Manager
Eurofins UK Food Testing —Wolverhampton
- Full-time
- Microsoft Excel
- Business
- Communication skills
- Free parking
- Annual leave
Quick apply
10d
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Talent Acquisition & Onboarding Specialist
Instaloft LTD —Telford
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Annual leave
- Work from home
Quick apply
12d
Contact Centre Team Manager
Vax Ltd —Droitwich
- Up to £32,000 a year
- Weekend availability
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
12d
Learning and Development Delivery Specialist
Hayley Group Limited —Halesowen
- Full-time
- Microsoft Office
- Travel
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Practical Driver Trainer
Allelys Group - Studley, Warwickshire —Studley
- £38,000 - £44,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
11d
Facilities and Office Manager
Midland Building Products —West Bromwich
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
9d
Regional Head of Service
Sanctuary Group —Worcester
- £94,662 - £99,645 a year
- Full-time
- Project management
- Annual leave
- Employee discount
Quick apply
2d
Adult Independent Sexual Violence Advisor (ISVA)
Axis Counselling —Worcester
- From £26,241 a year
- Part-time
- Hybrid work
- Work from home
- Sick pay
Quick apply
9d
Group Payroll & HR Administrator
Instaloft LTD —Telford
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Human resources
- Free parking
- Annual leave
Quick apply
Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
12d
Solar Renewables Sales Manager
Actismart —Coseley
- £42,000 - £70,000 a year
- Full-time
- Sales
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
Assessor - Post 16 SEND
LD Training Services —Dudley
- £30,000 - £33,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Proceedings Support Unit (PSU) Specialist
Independent Office for Police Conduct —Birmingham
- £41,878 a year
- Hybrid work
- Analysis skills
- Negotiation
- Time management
- Annual leave
- Employee assistance programme
2d
VMU Manager
DPD Group UK —Oldbury
- £65,893.63 a year
- Full-time
- Google Suite
- Computer literacy
- Maintenance
- Free parking
Quick apply
8d
Junior General Manager
MBP Door Solutions —West Bromwich
- Full-time
- Management
- Analysis skills
- Project management
- Free parking
Quick apply
11d

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Visitor Services Assistant

Severn Valley Railway Society Limited
Kidderminster

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office

Full job description

The Severn Valley Railway (SVR) is an award winning heritage attraction welcoming up to 250,000 visitors every year. This full-size standard-gauge railway line runs regular, mainly steam-hauled, passenger trains between Kidderminster in Worcestershire and Bridgnorth in Shropshire. Along the line the SVR operates two pubs, eight catering outlets, three shops and a visitor centre. In support of the railway operation there is a thriving Engineering Workshop, Diesel Depot, and Carriage & Wagon Works.

With an annual turnover of around £8m, the SVR employs approximately 90 people in full and part-time roles and a further 1,600 in voluntary roles. The SVR is a significant employer in the counties of Worcestershire and Shropshire.

The SVR is proud of its position as a nationally recognised and award-winning heritage attraction. Collectively the SVR's mission is to: “To enthuse and inspire an affection and understanding in our visitors and staff for the Severn Valley Railway and the bygone era of steam locomotion and heritage diesels through the operation and interpretation of the Railway infrastructure, locomotives, historic carriages and wagons.”

Why join us?

You will be part of a dedicated team at one of the UK’s leading heritage railways, helping visitors make the most of their experience and supporting the smooth delivery of our commercial activities.

Role Outline

Department: Commercial

Reports to: Customer Services Manager

Are you passionate about delivering excellent customer service and helping visitors enjoy memorable days out? Severn Valley Railway is looking for a Visitor Services Assistant to join our Commercial team and provide a warm, helpful and professional first point of contact for our visitors.

As a Visitor Services Assistant, you will play an important role in supporting visitors before and during their visit. You will respond to enquiries, process ticket sales, provide clear information, support bookings and help ensure every visitor receives the high standard of service expected from the Railway.

Key responsibilities

Process ticket sales and customer transactions accurately and efficiently.
Respond to telephone calls, emails, messages and on-the-day visitor enquiries.
Act as a helpful point of contact for visitors, passengers, members and other stakeholders.
Support the administration and delivery of commercial activities, including group bookings, dining, membership and footplate experiences.
Assist with customer feedback, internal systems, databases and the CRM ticketing system.
Work with colleagues across the Railway to resolve queries and support a positive visitor experience.

About you

Confident communicating with visitors in person, by phone and in writing.
A strong team player with a positive, professional and approachable manner.
Organised, able to manage priorities and comfortable working under time pressure.
Confident using Microsoft Office, including Word, Excel and Teams.
Able to use initiative, solve problems and support several teams and activities.
Experience in customer service, a contact centre or a heritage railway environment would be an advantage, but full training will be provided.

The contract is permanent and 40 hours per week. This role will involve weekend, bank holiday and evening work to support the Railway’s visitor, operational and commercial activities.

Salary will be dependent on experience and qualifications.

Benefits include company pension scheme, life assurance, free on-site parking, travel discounts on the national rail network (subject to a qualifying period), SVR travel vouchers, employee discounts, Employee Assistance Programme, employee-funded health cash plan, 23 days annual leave plus bank holidays.

Benefits:

Company pension
Health & wellbeing programme
Life insurance
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

department manager jobs in churchill, wor

Visitor Services Assistant

Refugee Resettlement Key Worker

Aftersales Manager

Department Manager

General Manager- Birmingham City FC

Talent Acquisition & Onboarding Specialist

Contact Centre Team Manager

Learning and Development Delivery Specialist

Practical Driver Trainer

Customer Service Advisor

Facilities and Office Manager

Regional Head of Service

Adult Independent Sexual Violence Advisor (ISVA)

Group Payroll & HR Administrator

Sales Office Manager

Solar Renewables Sales Manager

Assessor - Post 16 SEND

Proceedings Support Unit (PSU) Specialist

VMU Manager

Junior General Manager

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