Support analyst Work, Jobs in Claverdon, War (with Salaries)

Digital Forensics Laboratory Team Leader
CCL Solutions Group Ltd —Stratford-upon-Avon
- Full-time
- Computer Science
- Computer literacy
- Analysis skills
- Free parking
- Store discount
Quick apply
Data and IT Support Administrator
Carers Trust Heart of England —Coventry
- £12,480 - £13,312 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Quick apply
7d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
6d
Data Reporting and Insights Analyst
NFU Mutual —Stratford-upon-Avon
- £45,000 - £55,000 a year
- Full-time
- Annual leave
- Employee discount
13d
Data and Performance Administrator
Change Grow Live —Coventry
- £26,296.03 a year
- Annual leave
- Employee discount
8d
Threat Intelligence Analyst
National Grid —Warwick
- Hybrid work
- Analysis skills
- AI
- Communication skills
12d
eCommerce Project Manager
magic42 Limited —Birmingham New Street Station
- From £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- AI
- Business
- Health & wellbeing programme
- Annual leave
Quick apply
3d
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
Junior Implementation Specialist
Polaris Software —Banbury
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Graduate Technical Business Analyst, Insurance Products, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
Property Research and Insights Analyst
Dwellings —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
- Free parking
- Annual leave
Quick apply
Business Analyst - Transformation
Alliance Medical Ltd —Warwick
- Full-time
- Analysis skills
- Agile
- Communication skills
Quick apply
Graduate Technical Business Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
Business Acceptance Analyst
Gateley —Birmingham
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Data Analyst
AllThorpe Consulting —Leamington Spa
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
Quick apply
Pricing Implementation Coordinator
NFU Mutual —Stratford-upon-Avon
- Up to £35,000 a year
- Full-time
- Hybrid work
- Quality control
- Data entry
- Annual leave
- Employee discount
14d
Senior QA Analyst - Fixed-Term Contract
Rebellion —Warwick
- Mentoring
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Reporting Analyst
Homes England —Birmingham
- £30,129 - £35,140 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Analytics
- Annual leave
- Employee assistance programme
2d

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Digital Forensics Laboratory Team Leader

CCL Solutions Group Ltd
Stratford-upon-Avon

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Store discount
Cycle to work scheme
Flexitime
Company pension
Company events
Private medical insurance
Employee discount
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Computer Science
Computer literacy
Quality management
Performance management
Analysis skills
Bachelor's degree
Organisational skills
Computer skills
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Job Title:

Digital Forensics Laboratory Team Leader

Location:

Stratford upon Avon

Department/Division:

Digital Forensics

Main Purpose/Job Summary:

To manage, coach and monitor all aspects of the Digital Forensics Lab performance in conjunction with your line manager, HR and the Forensic Case Team. Act as first line support for a dedicated team of DF Analysts.

Oversee and model company behaviours to maximise team motivation and performance to high levels of precision and efficiency.

Conduct examinations of exhibits and follow the associated processes.

Main Duties & Responsibilities:

Other duties may be assigned.

Same as Analysts with the addition of the following responsibilities:

· Lead and motivate team members and Analysts across the Laboratory to perform to the best of their ability

· Assist with basic HR tasks, monitoring and provide feedback within one-to-one reviews

· Lead on initial and ongoing training and competency delivery

· Lead on large-scale and ongoing customer-facing project delivery

· Assign case work to analysts and utilise CCL systems to effectively and proactivity manage caseloads to maintain efficiency, ensure deadlines are maintained and identify and address bottlenecks

· Dip sample analysts output to ensure all quality and policy requirements are met

· Monitor and address any challenges that may affect productivity and have an impact on the customer

· Manage relevant aspects of CCL’s ISO standards and ensure that current processes and documentation are up to date and are adhered to

· Actively liaise with Forensic Case Team to ensure maximum performance and ensure that customer requirements are met

· Maintaining a safe, secure and legal work environment; developing personal growth opportunities for staff

· Accomplish results by communicating job expectations; planning, resourcing, monitoring, appraising, coaching, counselling

· Develop, coordinate and apply policies, procedures and overall quality standards

· Scope new customer cases and projects; writing quotations and proposals for new opportunities

· Maintain quality of service by leading on quality and customer service standards; resolving quality and customer service issues and recommending improvements

· Contribute to Lab performance and maintaining technical skills with managing a small caseload

Required Skill Set & Experience:

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Experience working as a practitioner or leader in digital forensics

· Previous people management experience

· Sound understanding of current ACPO guidelines, ISO17025 and the FSR Code of Practice

· Ability to develop, motivate, inspire and lead people to achieving their maximum potential

· Previous experience using leading industry standard tools

· Ability to work independently and make sound and reasoned judgements

· Sound analytical and interpretation skills

· Ability to work with precision, accuracy with high attention to detail

· Excellent communication skills

· Excellent planning and organisational skills

· Experienced user off computers and technology, and comfortable learning a wide range of software and systems

Education:

Degree level qualification (2:2 or above) BSc in IT, Computer Science or Digital Forensics is desirable

Core Role Competencies:

Personal Attributes

· Positive ‘can do’ attitude

· Confident communicator at all levels

· Team player

· Ability to work under pressure

· Conscientious and reliable

· Solution focused

Competencies (some or all of these MAY be assessed during the process)

· Job Knowledge

· Effective Communication

· Leadership

· Management Ability

· Partnership Working

· Personal Awareness

· Personal Effectiveness

· Problem Solving

· Respect for Diversity

· Service Delivery

· Team Working

Other Role Requirements:

· Minimum 5 years UK residency

· Full driving licence

· Satisfactorily pass pre-hire and annual security clearance procedures in accordance with the ACPO (Association of Chief Police Officers) National Vetting Scheme.

General Statement:

CCL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Data Protection

In applying for a role you acknowledge that your personal data is necessary to consider you for the advertised role. Your information will be processed in accordance with the CCL Group Privacy Notice and retained for a maximum period of 12 months

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Flexitime
Free parking
Life insurance
On-site parking
Paid volunteer time
Private medical insurance
Referral programme
Store discount

Work Location: In person

Quick apply

Refine Your Search

support analyst jobs in claverdon, war

Digital Forensics Laboratory Team Leader

Data and IT Support Administrator

1st / 2nd Line IT Support Analyst

Data Reporting and Insights Analyst

Data and Performance Administrator

Threat Intelligence Analyst

eCommerce Project Manager

ICT Support Analyst - Birmingham

Junior Implementation Specialist

Graduate Technical Business Analyst, Insurance Products, Birmingham

IT Service Desk Analyst

Service Desk Analyst / IT Support Help Desk Technician

Property Research and Insights Analyst

Business Analyst - Transformation

Graduate Technical Business Analyst, Birmingham

Business Acceptance Analyst

Data Analyst

Pricing Implementation Coordinator

Senior QA Analyst - Fixed-Term Contract

Reporting Analyst

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