Customer experience manager Work, Jobs in Clowne, Dby (with Salaries)

Marketing Manager
Bolsover Cruise Club —Barlborough
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
7d
University Partnerships Manager
UniHomes —Sheffield
- £40,000 a year
- Full-time
- Salesforce
- Business development
- Travel
- Work from home
- Employee discount
Quick apply
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
11d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
European Logistics Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- In-person
- Annual leave
Quick apply
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
Customer Service Team Leader
Leger Shearings Group —Rotherham
- £32,000 a year
- Weekend availability
- Management
- Customer service
- Analysis skills
- Free parking
- Annual leave
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Referral programme
Quick apply
Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
14d
Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
13d
Regional Customer Relationship Manager
Aiyara Partners —Mansfield
- £50,000 - £65,000 a year
- Full-time
- Management
- Nursing home
- Sales
Quick apply
11d
Customer Service Liaison
Perrys Motor Sales Ltd —Holmewood
- £25,775.88 - £29,975.88 a year
- Full-time
- Phone etiquette
- Employee discount
Sales Assistant
United Carpets —Mansfield
- £27,000 - £28,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Brand & Content Manager
Superior Wellness Limited —Chesterfield
- Full-time
- Management
- Sales
- Mentoring
- Free parking
- Employee discount
Quick apply
Customer Relationship Manager
Xpress Fuel Ltd —Sheffield
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
General Manager-Retail
Yorkshire Caravans and Motorhomes LTD —Doncaster
- £40,000 - £60,000 a year
- Full-time
- Management
- IT
- In-person
- Store discount
- Employee discount
Quick apply
11d
General Manager
Swim Sports Company Ltd —Mansfield
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Customer Insight & Resolution Consultant
Leger Shearings Group —Rotherham
- £30,000 a year
- Weekend availability
- Free parking
- Annual leave
Business Development Manager
CitySprint —Calverton
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply

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customer experience manager jobs near clowne, dby

Marketing Manager

Bolsover Cruise Club
Barlborough

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Job details

Permanent | Full-time
£40,000 - £45,000 a year
7 days ago

Qualifications

Hospitality
Google AdWords
Management
Social media marketing
WordPress
Sales
Marketing
Social media management
English
Microsoft Office
Analysis skills
Project management
Presentation skills
SEO
Organisational skills
Communications
IT
Advertising
AI
Business
Leadership
Communication skills
Marketing
Time management

Full job description

Marketing Manager

Role Purpose

As Marketing Manager, you'll be responsible for the day-to-day leadership of our in-house marketing department, ensuring every campaign, channel and project is delivered to the highest creative and commercial standard.

Working closely with the Head of Marketing, you'll translate strategic objectives into clear priorities for the wider team, providing leadership, direction and coaching to maximise performance across every marketing discipline.

You'll champion continuous improvement throughout the department—streamlining processes, improving campaign effectiveness, embracing new technologies and embedding AI-powered efficiencies to ensure our marketing remains industry-leading.

This is a hands-on leadership role that combines people management, operational excellence, commercial awareness and creative ambition.

Key Responsibilities

Team Leadership

Lead the day-to-day management of the marketing department, ensuring workloads are planned effectively and resources are utilised efficiently.
Inspire, coach and develop a high-performing team across multiple marketing disciplines.
Conduct regular one-to-ones, performance reviews and personal development planning.
Foster a collaborative, positive and accountable team culture.
Encourage creativity, innovation and continuous professional development throughout the department.
Identify skills gaps and training opportunities.

Strategy Delivery

Work alongside the Head of Marketing to translate departmental strategy into actionable marketing plans.
Ensure strategic priorities are clearly communicated and successfully delivered by the team.
Monitor campaign progress and remove barriers to successful delivery.
Coordinate activity across all product genres, promotional channels and customer audiences.
Ensure projects remain aligned with business objectives and commercial priorities.

Operational Excellence

Own the operational management of the marketing department.
Continuously review and improve internal processes, workflows and campaign planning.
Identify opportunities to increase efficiency without compromising creativity or quality.
Introduce new ways of working that improve collaboration and delivery.
Ensure deadlines are consistently met and workloads remain balanced across the team.
Develop scalable processes that support future business growth.

Campaign Performance & Commercial Success

Oversee the successful execution of all marketing campaigns across every channel.
Monitor campaign performance using agreed KPIs and commercial objectives.
Analyse results to identify trends, opportunities and areas for improvement.
Produce regular performance reports and present findings to the Head of Marketing and senior stakeholders.
Work closely with the wider commercial teams to maximise return on investment.
Ensure campaign learnings are embedded into future activity.

Creative Leadership

Challenge the team to continually raise the quality of creative output.
Encourage new ideas, testing and experimentation.
Maintain consistency across all customer communications and brand activity.
Review campaigns before launch to ensure they meet the expected creative and commercial standards.
Champion customer-first thinking throughout every campaign.

AI & Innovation

Lead the department's adoption of AI tools and emerging marketing technologies.
Identify opportunities where automation and AI can improve efficiency, creativity and campaign performance.
Develop best practice guidance for AI usage across the department.
Encourage responsible experimentation with new technologies.
Stay informed of developments within marketing technology and recommend future improvements.

Stakeholder & Cross-Department Collaboration

Act as the key operational link between the Head of Marketing and the wider marketing team.
Build strong relationships across Commercial, Sales, CRM, Digital and Customer Experience teams.
Work closely with external agencies and partners where required.
Ensure marketing activity supports wider business objectives.

You'll Need

Degree in Marketing, Business, Communications or a related discipline.
7–10+ years' experience in a senior marketing role.
Significant experience leading and developing marketing teams.
Strong project management and organisational skills.
Experience managing multi-channel marketing campaigns.
Commercial awareness with a strong understanding of campaign performance and ROI.
Excellent leadership, communication and coaching skills.
Confidence presenting results and recommendations to senior stakeholders.
Experience identifying and implementing process improvements.
Strong analytical skills with the ability to interpret marketing data.
A passion for creative excellence and continuous improvement.
An interest in AI, marketing technology and innovation.
Excellent written English and IT skills.

We'd Love It If You Also Had

Experience in travel, cruise or hospitality marketing.
Knowledge of CRM platforms and customer segmentation.
Familiarity with marketing automation platforms.
Experience embedding AI or automation within marketing workflows.

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in clowne, dby

Marketing Manager

University Partnerships Manager

Global Senior Manager, Customer Happiness (1 year contract)

Graduate OPS Area/Shift Manager - UK , Amazon Operations

European Logistics Coordinator

Commercial Manager

Customer Service Team Leader

Customer Experience Manager

Service Delivery Manager

Customer Support Team Leader & Account Manager

Regional Customer Relationship Manager

Customer Service Liaison

Sales Assistant

Area Manager, Customer Fulfillment

Brand & Content Manager

Customer Relationship Manager

General Manager-Retail

General Manager

Customer Insight & Resolution Consultant

Business Development Manager

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