Communications officer Work, Jobs in Coatbridge, Nlk (with Salaries)

Community Services Officer
Gogo Inbox Community and Resource Services —Airdrie
- £36,000 - £40,000 a year
- Full-time
- Microsoft Word
- Conflict management
- In-person
Quick apply
Customer Service Officer (3 Posts) - REQ06601
North Lanarkshire Council —Airdrie
- £27,937 - £29,666 a year
- Cash handling
- Communication skills
- Annual leave
2d
Evidence and Impact Officer
MCR Pathways —Glasgow
- From £30,128 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Work from home
- Bereavement leave
Quick apply
Customer Service Officer (3 Posts) - REQ06592
North Lanarkshire Council —Holytown
- £27,937 - £29,666 a year
- Cash handling
- Communication skills
- Annual leave
2d
Administration Officer - REQ06595
North Lanarkshire Council —Motherwell
- £31,541 - £34,307 a year
- Management
- Customer service
- Computer literacy
- Annual leave
4d
EVALUATION AND STORYTELLING LEAD
Early Years Scotland —Glasgow
- From £29,665 a year
- Monday to Friday
- Experience working with children
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Case Reviewer
OFGEM —Glasgow
- £29,313 - £33,936 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
14d
Resource Planning Officer
British Transport Police —Glasgow
- £35,754.47 a year
- Full-time
- Microsoft Outlook
- Customer service
- Analysis skills
- Annual leave
- Gym membership
Quick apply
Assistant Resource Officer (2 Posts) - REQ06519
North Lanarkshire Council —Bellshill
- £29,666 - £31,541 a year
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
6h
Marketing and Communications Officer
MCR Pathways —Glasgow
- From £28,325 a year
- Full-time
- Hybrid work
- Social media management
- Analysis skills
- Marketing
- Health & wellbeing programme
- Work from home
Quick apply
1d
SLLC 5251 - Assistant Museum Officer
South Lanarkshire Leisure and Culture —Hamilton
- £29,326 - £29,745 a year
- Temporary
- Writing skills
- Communication skills
- Annual leave
- Employee assistance programme
Growing Well Development Officer
Trellis —Scotland
- £30,000 a year
- Part-time
- Hybrid work
- Travel
- Communication skills
- Flexitime
- Work from home
Quick apply
3d
Assistant Museum Officer
South Lanarkshire Leisure and Culture SCIO —South Lanarkshire
- £29,326 - £29,745 a year
- Full-time
- Writing skills
- Communication skills
- Annual leave
- Employee assistance programme
Television Licence Field Officer
Capita —Glasgow
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
7d
Lead Freedom of Information Officer
NHS Scotland —Bothwell
- £43,231 - £52,679 a year
- Call to connect
- AI
- Annual leave
- Sick pay
14h
Senior Communications and Marketing Officer
NHS Scotland —Balloch
- £43,231 - £52,679 a year
- Weekend availability
- Hybrid work
14d
Communications and Marketing Officer
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Weekend availability
- Hybrid work
- Marketing
14h
Support Officer
Falkirk Council —Falkirk
- £29,613 - £31,812 a year
- Temporary
- Hybrid work
- Computer literacy
- Microsoft Office
- Administrative experience
9d
Library Services Officer (Children & Families)
East Dunbartonshire Leisure & Culture Trust —Kirkintilloch
- £36,242.51 - £41,534.72 a year
- Temporary
- Experience working with children
- Organisational skills
- Communication skills
11d
Assistant Museum Officer
South Lanarkshire Council —South Lanarkshire
- £29,326 - £29,745 a year
- Full-time
- Writing skills
- Communication skills
- Annual leave
- Employee assistance programme

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Community Services Officer

Gogo Inbox Community and Resource Services
Airdrie

Quick apply

Job details

Temp to perm | Full-time
£36,000 - £40,000 a year

Qualifications

Microsoft Word
Report writing
Report generation
Charity and third-sector experience
Stakeholder liaison
Case note recording
Case record updates
Complaint handling
Database management
Data management
Partnership building
Conflict management
Safeguarding procedures
Signposting to community resources
Communication skills
Time management

Full job description

About the Role

Gogo Inbox Community and Resource Services is looking for an organised, approachable and community-focused Community Services Officer to support the delivery of local programmes, public information, outreach activities and community resources.

The successful candidate will work with residents, community groups, volunteers, partner organisations and internal programme teams to help people access appropriate services and participate in community initiatives.

This role is suitable for someone with experience in community services, public-facing support, programme coordination, voluntary organisations or local service delivery who enjoys working directly with people and helping programmes run effectively.

Key Responsibilities

Community Support: Provide practical information and guidance to individuals seeking access to community services and local resources.

Service Enquiries: Respond to enquiries by telephone, email and in person and direct individuals to appropriate services.

Programme Coordination: Support the organisation and delivery of community programmes, workshops and local activities.

Participant Registration: Coordinate registrations and maintain accurate participant information for community programmes.

Community Outreach: Support outreach activities designed to increase awareness of available services.

Local Engagement: Build positive relationships with residents, community groups and local organisations.

Referral Support: Help individuals identify suitable support services and coordinate appropriate referrals.

Service Information: Maintain current information about community programmes, local resources and partner organisations.

Appointment Coordination: Schedule appointments, programme sessions and follow-up meetings where required.

Participant Follow-Up: Contact programme participants regarding upcoming activities, documentation or support requirements.

Community Events: Assist with planning and delivering community events, information sessions and public activities.

Workshop Support: Coordinate practical arrangements for workshops and group sessions.

Venue Coordination: Arrange rooms, equipment, materials and accessibility requirements for community activities.

Partner Liaison: Communicate with charities, voluntary organisations, community groups and public-service partners.

Volunteer Support: Assist with volunteer coordination, schedules and programme responsibilities.

Volunteer Records: Maintain accurate information relating to volunteer participation and availability.

Resource Coordination: Monitor community programme materials and arrange additional resources where required.

Information Materials: Prepare and update information packs, notices and guidance materials.

Programme Records: Maintain accurate attendance, activity and service-delivery records.

Database Management: Update client, participant and community-contact information within relevant systems.

Confidentiality: Handle personal and sensitive information responsibly.

Case Notes: Maintain clear notes regarding enquiries, referrals and relevant follow-up activity.

Service Monitoring: Track programme participation and community-service activity.

Reporting: Prepare routine reports showing programme attendance, enquiries and service outcomes.

Feedback Collection: Gather participant and community feedback regarding services and activities.

Service Improvement: Identify recurring requests, gaps or barriers and communicate them to programme teams.

Accessibility: Support inclusive access to services and community activities.

Community Needs: Help identify emerging needs or concerns raised by local residents.

Stakeholder Communication: Provide clear updates to internal colleagues and partner organisations.

Community Partnerships: Support development of relationships with organisations that can strengthen local services.

Public Information: Help ensure service information provided to the public is clear and accurate.

Programme Promotion: Support promotion of upcoming programmes and community activities.

Digital Communication: Assist with email updates, online information and community communication channels.

Administration: Complete routine administrative tasks connected with service delivery.

Document Preparation: Prepare meeting notes, programme information and supporting documents.

Meeting Support: Participate in programme and community-service meetings.

Action Tracking: Maintain records of actions and follow up on agreed tasks.

Safeguarding Awareness: Recognise potential safeguarding concerns and follow appropriate reporting procedures.

Health and Safety: Follow relevant health and safety procedures during programmes and community events.

Conflict Resolution: Respond professionally to routine concerns or service complaints.

Service Standards: Maintain a helpful, respectful and consistent approach when dealing with community members.

Resource Awareness: Stay familiar with relevant local services and support options.

Team Support: Assist colleagues during busy programme periods.

Community Visits: Attend community and partner locations when required.

Data Quality: Review participant and programme records for completeness and accuracy.

Outcome Monitoring: Support tracking of programme outputs and participation outcomes.

Process Improvement: Suggest practical improvements to community-service processes.

Continuous Development: Contribute to the ongoing improvement of programmes, information and community engagement.

What We Are Looking For

Experience: Previous experience in community services, public services, charities, voluntary organisations, customer support, social programmes or a related environment.

Community Awareness: Good understanding of the importance of accessible and inclusive local services.

Public-Facing Skills: Confidence communicating with individuals from a wide range of backgrounds.

Service Coordination: Ability to organise appointments, activities and programme information effectively.

Administration: Strong ability to maintain accurate records and documentation.

Organisation: Good planning and time-management skills.

Communication: Clear and professional written and verbal communication.

Relationship Building: Ability to develop positive working relationships with residents and partner organisations.

Problem Solving: Practical approach to resolving routine service and programme issues.

Referral Awareness: Ability to identify when an individual may benefit from another service or specialist support.

Attention to Detail: Careful approach to participant information and programme records.

Confidentiality: Ability to handle personal information sensitively and appropriately.

Digital Skills: Good working knowledge of Microsoft Word, Excel, Outlook and standard administrative systems.

Data Management: Confidence maintaining databases, spreadsheets or case-management records.

Teamwork: Ability to collaborate with colleagues, volunteers and external partners.

Independence: Comfortable managing assigned responsibilities with limited supervision.

Adaptability: Ability to respond to changing programme priorities and community needs.

Professionalism: Respectful and reliable approach to community-facing responsibilities.

Safeguarding Awareness: Understanding of the importance of appropriate safeguarding procedures.

Professional Development: Commitment to developing knowledge of community services and local programme delivery.

Pay: £36,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

communications officer jobs in coatbridge, nlk

Community Services Officer

Customer Service Officer (3 Posts) - REQ06601

Evidence and Impact Officer

Customer Service Officer (3 Posts) - REQ06592

Administration Officer - REQ06595

EVALUATION AND STORYTELLING LEAD

Case Reviewer

Resource Planning Officer

Assistant Resource Officer (2 Posts) - REQ06519

Marketing and Communications Officer

SLLC 5251 - Assistant Museum Officer

Growing Well Development Officer

Assistant Museum Officer

Television Licence Field Officer

Lead Freedom of Information Officer

Senior Communications and Marketing Officer

Communications and Marketing Officer

Support Officer

Library Services Officer (Children & Families)

Assistant Museum Officer

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