Customer experience coordinator Work, Jobs in Cobham (with Salaries)

Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Operations Coordinator
Outdoor Owls —Cobham
- £30,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Sick pay
Quick apply
Senior Sales Coordinator
Just Pads Ltd —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Customer Experience Coordinator
Telecom Acquisitions Ltd. —Horsham
- Up to £37,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Quick apply
Workplace Operations Coordinator - London
Brave —London
- £50,000 - £60,000 a year
- Customer service
- JavaScript
- Human resources
Customer Care Coordinator
Peabody —London
- £39,866 a year
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
9d
Customer Service Coordinator
Healix International —Esher
- From £27,000 a year
- Weekend availability
- Customer service
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Invisalign Sales Coordinator
Forever Dental and Skin —Ashtead
- From £24,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Gym membership
Quick apply
8d
Standards and Excellence Coordinator
M Group —West Byfleet
- Continuous improvement
- Annual leave
- Employee assistance programme
2d
Front House Coordinator ( Flexible Hours )
Impact Food Group —Woking
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
3d
Patient Experience Coordinator
The MOLE Clinic Ltd —London
- £30,831.18 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Letting Portfolio Client Relationship Co ordinator
Jackie Quinn Estate Agents —Ashtead Village
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
3d
Fleet Maintenance - Planner & Coordinator
North Air —Reigate
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Maintenance
- Free parking
- Health & wellbeing programme
Quick apply
3d
Partner Onboarding Coordinator
ELMOgroup —Horsham
- £32,000 - £34,000 a year
- Hybrid work
- Project management
- AI
- Negotiation
- Employee assistance programme
- Employee discount
3d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Project Manager Apprentice
QA Apprenticeships —Guildford
- £18,000 - £24,000 a year
- Full-time
- Microsoft Office
- Project management
- Organisational skills
- Annual leave
Coordinator - Repatriation
Healix International —Esher
- From £30,000 a year
- Full-time
- Microsoft Office
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
11h
Senior Assistance Coordinator
Healix International —Esher
- Full-time
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
Administration Coordinator
Qatar Airways —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer & Partner Experience Coordinator - EMEA
Workiva —London
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel

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customer experience coordinator jobs near cobham

Aftermarket Coordinator

Sunswap
Leatherhead

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year
9 days ago

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Sabbatical
Referral programme
Sick pay
On-site parking

Qualifications

Spanish
Customer service
Salesforce
Logistics
Financial services
Communication skills

Full job description

Location: Based 5 days on-site at Sunswap’s Leatherhead HQ (KT22 7BA, UK)

Salary: up to 40k (based on experience)

On-call requirement

This role includes participation in a rotating on-call schedule, typically one week in every three. During your on-call week, you will be the first point of contact for urgent customer service and support enquiries outside of standard working hours.

Additional standby and call-out payments are provided for all on-call shifts. Full details of the on-call rota, expectations, and remuneration will be discussed during the initial interview.

About us

Every refrigerated truck and trailer moving goods across the country has relied on diesel for decades. It's polluting, expensive, and the technology hasn't changed. Two companies have dominated the market, selling the same legacy technology with minor updates.

Sunswap makes the electric refrigeration that's replacing it - zero emissions, lower operating costs, built from the ground up for how fleets actually operate. We've gone from founding to manufacturing at scale globally in just six years. We built our own production facility in Surrey. We are trusted by major brands like Tesco, Ocado, Birds Eye, and Happy Eggs every single day. With units operating across the UK, France, Netherlands, Belgium, Chile, and Australia.

We've been named Sunday Times Best Place to Work 2024 and 2025. We've won awards for innovation, technology, and marketing excellence. We've secured backing from BGF, Barclays, and Clean Growth Fund. We've got the customers, the traction, and the momentum.

Now we're taking this British-engineered product global. Scaling manufacturing. Opening new markets. Building the team that will make legacy polluting technology obsolete across the world.

If you want to be part of a company that's setting new standards for the industry and scaling internationally, this is it.

Our benefits

30 days of annual leave plus Bank Holidays! (includes a Wellbeing Day)
Sabbatical (after 3 years of working with Sunswap)
5 free counselling sessions per year
Family leave ranging from 4 weeks to 4 months
Free Monthly Lunches & Quarterly Socials!
Cycle to Work Scheme
Free Sunswap merch

Job overview

We are seeking an Aftermarket Coordinator to manage day-to-day customer service interactions and ensure customers receive timely, clear, and proactive communication. This role is critical to maintaining Sunswap’s reputation for service excellence, providing the frontline link between customers, our service partners, and our technical team.

The Aftermarket Coordinator will work closely with the Aftermarket Lead, Technical Services Managers, and Commercial team to ensure cases are logged, tracked, and resolved to a high standard, while contributing to continuous improvement in customer satisfaction.

Key responsibilities

Act as the first point of contact for UK customers on service-related issues, ensuring clear and proactive communication.
Log, triage, and track customer cases in Sunswap’s service management system, maintaining accurate records for traceability.
Provide timely updates on job status, ETAs, and resolution progress, managing expectations effectively.
Manage logistics and admin tasks such as booking trailers transport, liaising with third-party providers, and handling service paperwork.
Escalate complex or persistent cases to the Technical Services Manager
Collect and track customer satisfaction feedback, proactively following up post-resolution to strengthen relationships.
Identify recurring issues, support process reviews, and contribute to continuous improvement in customer experience.
Ensure all service activity complies with Sunswap’s safety, quality, and communication standards.

Qualifications & experience

Experience in a customer service, service coordinator, or operations support role, ideally in a technical, engineering, or logistics environment.
Strong communication skills - confident handling customer queries and managing expectations.
Organised, detail-oriented, and able to track multiple open cases simultaneously.
Familiarity with CRM or service management systems preferred.
A proactive problem-solver, able to escalate effectively and follow issues through to resolution.
Team player, comfortable working cross-functionally with technical and commercial colleagues.
Passion for sustainability and innovation is a plus.

Nice to have

Fluent in Spanish

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking
Referral programme
Sabbatical
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in cobham

Aftermarket Coordinator

Operations Coordinator

Senior Sales Coordinator

Customer Experience Coordinator

Workplace Operations Coordinator - London

Customer Care Coordinator

Customer Service Coordinator

Invisalign Sales Coordinator

Standards and Excellence Coordinator

Front House Coordinator ( Flexible Hours )

Patient Experience Coordinator

Letting Portfolio Client Relationship Co ordinator

Fleet Maintenance - Planner & Coordinator

Partner Onboarding Coordinator

Customer Care Coordinator

Project Manager Apprentice

Coordinator - Repatriation

Senior Assistance Coordinator

Administration Coordinator

Customer & Partner Experience Coordinator - EMEA

I want to receive the latest job alerts for customer experience coordinator in cobham

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