Client care Work, Jobs in Colchester, Eng (with Salaries)

Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Organisational skills
- Front desk
- Annual leave
- Employee discount
8d
Care Assistant - Weekends only
E CARE —Colchester
- £13.75 - £14.70 an hour
- Weekends only
- No experience needed
- In-person
- Communication skills
- Paid training
- Referral programme
Quick apply
Weekend Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekends only
- Hospitality
- Front desk
- Communication skills
- Annual leave
- Employee discount
8d
Care Assistant
E CARE —Colchester
- £13.15 - £15.60 an hour
- Weekend availability
- Communication skills
- Paid training
- Referral programme
Quick apply
Care Assistant | Community Home Carer - *Requires Own Car.*
Right at Home Colchester and District —Colchester
- £14.80 - £16.00 an hour
- Weekend availability
- Medication administration
- Driving
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
Care Assistant - Reablement
Care Quality Services —Colchester
- £14.10 an hour
- Weekend availability
- Cooking
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Cleaning - Cleaning Operative
BidvestNoonan —Colchester
- £12.71 an hour
- Part-time
- English
- Cleaning
- Communication skills
Quick apply
Care Assistant
Cera Care —Colchester
- £13.65 an hour
- Weekend availability
- No experience needed
- Annual leave
- Employee assistance programme
Catering Assistant
Aspens —Colchester
- £12.71 an hour
- No weekends
- Customer service
- School
Kennel Worker
Knights Kennels —Stowmarket
- From £14 an hour
- Weekend availability
- Writing skills
- Driving
- Organisational skills
- Free parking
Quick apply
Care Assistant - Reablement
Cera Care —Colchester
- £14.10 an hour
- Weekend availability
- Cooking
- Care plans
- Annual leave
- Employee assistance programme
Cleaning Operative
BidvestNoonan —Colchester
- £12.71 an hour
- Part-time
- English
- Cleaning
- Communication skills
Quick apply
5h
Cleaning Operative-Colchester Golf Club
St Helena Hospice —Colchester
- £12.71 an hour
- Part-time
- In-person
- Time management
- Flexible schedule
Quick apply
10d
Care Services Co-ordinator (Rota)
Deben Willow Care Ltd —Ipswich
- £31,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Free parking
- Paid training
Quick apply
Female Care Assistant
Chinite Resourcing Ltd —Colchester
- £13.35 - £13.85 an hour
- Part-time
- English
- Driving
- In-person
Quick apply
3d
Facilities Coordinator
Sodexo —Colchester
- £15.13 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Home Carer Colchester (Including Manningtree, Dedham, West Bergholt & Other Surrounding Areas)
Right at Home Colchester and District —Manningtree
- £14.80 - £16.00 an hour
- Weekend availability
- Medication administration
- Driving
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
QVC Assistant
Branded Garden Products —Ipswich
- From £24,784.50 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
- Life insurance
Quick apply
8d
SHE Advisor
M Group —Colchester
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
4d
Care Assistant
My Homecare Chelmsford —Chelmsford
- £14.20 an hour
- Part-time
- No experience needed
- English
- Paid training
- Health & wellbeing programme
Quick apply

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Client Care Advisor

Vets for Pets -
Colchester

Apply Now

Job details

Full-time
£26,500 - £28,500 a year
8 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Hospitality
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Appointment booking and call handling
Client services
Organisational skills
Front desk
Veterinary appointment scheduling
Patient record updating
Managing patient records
Communication skills

Full job description

Client Care Advisor – Colchester

If you enjoy providing great service, love helping people and want to be part of a team that makes a real difference to pets and their owners, we have just the opportunity for you.

We’re looking for a friendly, proactive and positive Client Care Advisor to join our growing team in Colchester.

This is much more than a traditional reception role. You’ll be at the heart of both our busy first-opinion practice and our Referral & ECC Hospital to make sure every client receives an outstanding experience whether over the phone in the call room or at the front of house on reception.

If you enjoy variety, thrive in a busy environment and take pride in making people feel welcome and supported, you could be a great fit for our team.

What Your Typical Day Will Look Like

No two days will be the same.

You’ll be a key member of our Client Care team, working across both the general practice and referral hospital. Your day will combine front-of-house client care, call centre duties and administrative support, ensuring every client feels welcomed, informed and well looked after from their first interaction with us through to the end of their pet’s visit.

You’ll work closely with Veterinary Surgeons, Registered Veterinary Nurses, Hospital Operations Coordinators and our wider team, playing an important role in keeping the hospital running smoothly.

Key Responsibilities

Welcoming clients and providing an exceptional front-of-house experience
Handling inbound calls, digital messages, emails and appointment bookings
Supporting Veterinary Surgeons and Registered Veterinary Nurses with patient admissions and discharges
Taking payments and assisting clients with their queries
Maintaining accurate client and patient records
Supporting clear and effective communication across both sites
Providing day-to-day administrative support to our clinical teams
Helping maintain a smooth flow of clients and patients through the hospital
Supporting colleagues wherever needed to deliver an excellent client experience

A Working Pattern That Gives You More Time Back

We know that time away from work matters.

Rather than following the traditional pattern of simply having two days off every week, our four-week rota is designed to give you longer, more meaningful periods away from work.

Within the four-week pattern, you’ll have both a three-day and a four-day consecutive period off.

That means more opportunity to properly switch off, spend time with family and friends, plan a short break, enjoy your hobbies or simply have some uninterrupted time for yourself.

The role is not an out-of-hours position and does not involve night shifts. However, as we provide client care across a busy hospital environment, we're ideally looking for candidates who are happy to work later daytime shifts starting from 10:30am and finishing 8pm with some shift time variations.

The pattern includes:

Full-time or part-time opportunities
Late shifts starting from 10:30am
No night or out-of-hours shifts
Weekends worked on a rota basis
A three-day consecutive break within the four-week pattern
A four-day consecutive break within the four-week pattern
A rota designed to provide a better balance between work and meaningful time away from work

If you’re looking for a client care role that gives you variety at work and genuine blocks of time to enjoy your life outside work, this could be the role for you.

The Attributes We're Looking For

You don't need to have worked in a veterinary practice before. We’re much more interested in who you are, how you work and how you treat people.

We're looking for someone with:

A warm, friendly and professional manner, particularly when supporting anxious or worried clients
A strong can-do attitude and natural ability to find solutions
Excellent communication and organisational skills
The ability to stay calm, positive and professional when things get busy
A genuine team-player mentality
Reliability and a strong sense of responsibility
A passion for delivering outstanding client care
The flexibility to work later daytime shifts and weekends as part of the rota

Previous veterinary experience would be beneficial but is not essential. Experience in customer service, hospitality, healthcare, retail or another people-focused environment could be equally valuable.

We value attitude, communication skills and a genuine desire to help people and their pets far more than specific veterinary experience.

Full training will be provided, with ongoing support to help you build your knowledge and confidence.

Why Join Us?

This is a brilliant opportunity for someone who loves working with people and animals, wants variety in their day and is looking for a supportive team where their contribution is genuinely valued.

You’ll be joining a growing veterinary environment where first-opinion, referral and emergency care work alongside each other, giving you exposure to a varied and interesting working environment.

Benefits include:

£26,500 – £28,500 per annum (FTE), depending on your level of relevant client care experience
Flexible shift patterns
40-hour full-time, or part-time opportunities considered if prepared to work weekends
Three-day and four-day blocks of time off within the four-week rota
224hrs annual leave including bank holidays which increases after number of years at the practice
Pension scheme
Colleague discount, including 20% discount at Pets at Home
Full training and ongoing development support
The opportunity to develop your skills within a growing veterinary team
The chance to be part of a forward-thinking veterinary ecosystem
A varied role working across both first-opinion and referral/ECC services

Why You'll Love Working With Us

You’ll be joining a team where every person has an important part to play.

Whether you're welcoming a nervous client, coordinating a referral, helping a patient through admission or simply making someone's day a little easier, the work you do has a genuine impact.

You'll have the opportunity to:

Make a difference – Be part of a team supporting pets and their owners when they need us most.

Learn and grow – Develop your veterinary knowledge and client care skills with full training and support.

Enjoy variety – Work across first opinion and referral services, with no two days exactly the same.

Be part of a team – Work alongside experienced and supportive clinical and non-clinical colleagues.

Have more time for yourself – Benefit from longer three- and four-day breaks within the four-week rota rather than the traditional two-day weekly pattern.

If you’re friendly, positive, organised and passionate about delivering great client care, we’d love to hear from you.

Apply Now

Refine Your Search

client care jobs in colchester, eng

Client Care Advisor

Care Assistant - Weekends only

Weekend Client Care Advisor

Care Assistant

Care Assistant | Community Home Carer - Requires Own Car.

Care Assistant - Reablement

Cleaning - Cleaning Operative

Care Assistant

Catering Assistant

Kennel Worker

Care Assistant - Reablement

Cleaning Operative

Cleaning Operative-Colchester Golf Club

Care Services Co-ordinator (Rota)

Female Care Assistant

Facilities Coordinator

Home Carer Colchester (Including Manningtree, Dedham, West Bergholt & Other Surrounding Areas)

QVC Assistant

SHE Advisor

Care Assistant

I want to receive the latest job alerts for client care in colchester, eng

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