It technical support Work, Jobs in Colchester, Eng (with Salaries)

IT Technical Support
DD Products & Services —Witham
- £27,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- SQL
- Employee discount
- Sick pay
Quick apply
10d
IT Systems Engineer
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
13d
Business Intelligence (BI) Developer & Data Analyst
Wilkin & Sons Ltd —Colchester
- £30,000 - £35,000 a year
- Full-time
- ERP systems
- Data analysis skills
- English
- Free parking
- Store discount
Quick apply
2d
IT Infrastructure Security Specialist
Woods Air Movement —Colchester
- Hybrid work
- Azure
- English
- Analysis skills
- Employee assistance programme
- Sick pay
Business Systems Administrator
Group Retreats —Ipswich
- From £25,000 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Travel
- Free parking
- Employee discount
Quick apply
8d
IT Engineer (Network)
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Computer networking
- Annual leave
9d
ICT Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
- From £31,519 a year
- Hybrid work
- Computer networking
- IT
8d
IT Engineer (Infrastructure)
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Azure
- SharePoint
- Annual leave
9d
IT Senior Platform & Integration Engineer
ECL —Chelmsford
- £42,000 - £54,000 a year
- Analysis skills
- APIs
- Communication skills
- Paid training
- Annual leave
Quick apply
Junior Web Support Specialist
Safetech LTD —Rayleigh
- £8.00 - £12.71 an hour
- Full-time
Quick apply
10d
IT Infrastructure Technician
Unity Schools Partnership —Haverhill
- £30,024 - £33,699 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
8d
Infrastructure Engineer
Tarmac —Colchester
- Weekend availability
- Military
- Project management
- Travel
- Employee discount
Technical Support Engineer
Microtill Ltd —Chelmsford
- From £22,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
Quick apply
Coastal Technical Officer
East Suffolk Council —Woodbridge
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
10d
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
- IT
Quick apply
Maintenance Technician
Tesco UK —Colchester
- Full-time
- Maintenance
- Microsoft Office
- Employee assistance programme
3d
Operational Support Officer
HM Courts and Tribunals Service —Whitton
- £25,582 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
13d
Environmental Health and Licensing Technical Officer
Colchester City Council —Colchester
- £29,943 - £36,738 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
7d
Solutions Analyst
Holmes and Hills LLP —Colchester
- Analysis skills
- JavaScript
- Scripting
- Annual leave
- Employee assistance programme
Recovery Driver – Colchester Nights
The AA —Colchester
- £34,885 a year
- Weekend availability
- Annual leave
- Employee assistance programme
6d

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it technical support jobs near colchester, eng

IT Technical Support

DD Products & Services -
Witham

Quick apply

Job details

Full-time
£27,000 - £35,000 a year
10 days ago

Benefits

Company pension
Discounted gym membership
Employee discount
Sick pay

Qualifications

ITIL Certification
Cloud infrastructure
Azure
SCCM
Customer service
Technical support
SQL
ITIL
IT support
SharePoint
IT
Customer support
Problem management
Environmental issues
Communication skills
Active Directory
Intune

Full job description

Are you an experienced IT technical support professional who enjoys working in a fast-paced, growing environment? We are seeking a motivated IT Technical Support professional to join our Service Desk team. This is a fantastic opportunity for someone who is looking to be a key factor in future successes within the IT team and wider business.

As part of our IT Service Desk team, this role acts as the primary point of contact for end users across the business. You will handle IT queries, incidents, and service requests while delivering a high level of customer service and ensuring a seamless support experience across the organisation.

Main Duties and Responsibilities:

Dynamics CRM:
Provide day-to-day support for our Microsoft Dynamics 365 CRM and Field Service platforms. Act as a key point of contact for users, troubleshooting issues, resolving incidents, and ensuring the system operates effectively to support business processes.

Technical Troubleshooting:
Provide support for software and hardware issues, with a strong emphasis on remote troubleshooting techniques. Use diagnostic tools and critical thinking to resolve complex IT problems.

Azure & Microsoft 365 support:
Provide day-to-day administration and support for Microsoft Azure and Microsoft 365 (O365) environments. Manage users, permissions, and security policies via Azure Active Directory (Entra ID). Support core services including Exchange Online, SharePoint, Teams, and OneDrive, ensuring availability, performance, and security. Assist with identity management, conditional access, and basic cloud infrastructure troubleshooting.

Service Desk Management:
Be the first point of contact for internal users. Manage and prioritize incoming requests and incidents via ITSM tools, phone, and email, ensuring timely and accurate resolutions that align with Service Level Agreements (SLAs). Provide clear, professional communication to end users and deliver a positive customer support experience.

Incident & Problem Management:
Collaborate with the wider IT team to address major incidents.

Systems Monitoring & Maintenance:
Carry out daily system checks.

Collaboration and Communication:
Work closely with business stakeholders to understand their needs and provide actionable insights. Ensure effective communication of technical solutions and status updates to end-users.

Essential Skills & Experience:

Microsoft Dynamics Suite Expertise:
Experience with Microsoft Dynamics 365 CRM, Field Service.

Azure & Microsoft 365 Administration:
Hands-on experience supporting Azure and Microsoft 365 environments, including user administration, troubleshooting, and service management (Exchange Online, Teams, SharePoint, OneDrive).

IT Support & Service Management:
Solid understanding of IT support tools (e.g., ITSM platforms) and frameworks such as ITIL.

Remote Troubleshooting:
Proficiency in remote diagnostics and support tools, enabling you to troubleshoot hardware and software issues efficiently.

Service Desk Operations:
Comfortable with high-volume ticket management, providing timely responses, updates, and resolutions to internal users.

Collaboration & Teamwork:
Strong communication skills with the ability to work effectively within a team environment to resolve complex issues.

System Administration Tools:
Familiarity with system management tools such as SCCM, Intune, and Microsoft 365 administration.

Desirable Skills & Experience:

Certification:
ITIL foundation certifications are a plus.

Advanced Technical Skills:
Experience with client-server troubleshooting and maintenance.

SQL Knowledge:
Basic understanding of SQL queries to support database-related issues within Dynamics environments.

What We Offer:

Opportunity to work with a rapidly growing, award-winning company in a dynamic industry.

A supportive, collaborative team culture that encourages innovation and professional growth.
Discounts on gym memberships, shopping, and leisure activities
Company pension scheme

Life assurance, sick pay, and family-friendly benefits

Eye test vouchers and mental health support services

33 days of holiday (including bank holidays)

About Us:

Dental Directory is a leading provider of specialist products and services for the dental and beauty markets across the UK and the Republic of Ireland. As a growing company, we are committed to providing exceptional support and innovative solutions to our clients. Our IT team is central to driving this success, and we’re looking for passionate, tech-savvy people to join us in shaping the future of healthcare solutions.

Quick apply

Refine Your Search

it technical support jobs in colchester, eng

IT Technical Support

IT Systems Engineer

Business Intelligence (BI) Developer & Data Analyst

IT Infrastructure Security Specialist

Business Systems Administrator

IT Engineer (Network)

ICT Service Desk Analyst

IT Engineer (Infrastructure)

IT Senior Platform & Integration Engineer

Junior Web Support Specialist

IT Infrastructure Technician

Infrastructure Engineer

Technical Support Engineer

Coastal Technical Officer

Cyber Security Analyst

Maintenance Technician

Operational Support Officer

Environmental Health and Licensing Technical Officer

Solutions Analyst

Recovery Driver – Colchester Nights

I want to receive the latest job alerts for it technical support in colchester, eng

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