General assistant Work, Jobs in Coldharbour (with Salaries)

Emporium & Business Support Assistant
Maries —Gravesend
- Up to £12.71 an hour
- Part-time
- Computer literacy
- Administrative experience
- Data entry
Quick apply
6d
Kitchen Assistant
Mayflower Care Home —Gravesend
- £12.71 an hour
- Full-time
- Cleaning
- Communication skills
- Annual leave
Quick apply
Care Assistant
Mayflower Care Home —Gravesend
- £13.32 an hour
- Full-time
- Communication skills
- Annual leave
Quick apply
Fulfilment Assistant
MAYLR —Kemsing
- From £26,500 a year
- Part-time
- Assembly
- Organisational skills
- In-person
- Free parking
Quick apply
22h
General Assistant / Cleaner
Everlast Gyms —Grays
- Part-time
- Communication skills
- Time management
- Employee discount
- Gym membership
Quick apply
Domestic Assistant
Mayflower Care Home —Gravesend
- £12.71 an hour
- Full-time
- Cleaning
- Communication skills
- Annual leave
Quick apply
Workshop Assistant
A K Steel Services Ltd —Gravesend
- From £12.71 an hour
- Full-time
- No experience needed
- Cleaning
- In-person
Quick apply
2d
Allocator
Muji —London
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Work from home
- Employee discount
Quick apply
14d
Warehouse Operations Assistant
Cool 365 Ltd —Dartford
- £22,568.00 - £26,436.80 a year
- Full-time
- Computer literacy
- Data entry
- Front desk
Quick apply
4d
School Cleaner
Pinnacle Group —Swanscombe
- £13,218.40 a year
- Part-time
- Cleaning
- School
- Annual leave
- Employee assistance programme
Quick apply
Yard Assistant
Standard Plant Hire Ltd —London
- Overtime
- Customer service
- Driving
- Cleaning
Quick apply
Rehabilitation Assistant - Early Supported Discharge
HCRG Care Group —Gravesend
- £25,500 - £27,098 a year
- Computer literacy
- Patient care
- Computer skills
- Employee discount
Quick apply
7d
Maintenance Assistant
Frindsbury House —Medway
- From £28,700 a year
- Full-time
- Programmable logic controllers
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Accounts Assistant
Native —London
- £30,000 - £35,000 a year
- Hybrid work
- Organisational skills
- Communication skills
- Work from home
2d
Retail Sales Assistant
Dreams —Orpington
- Weekend availability
- Hybrid work
- Customer service
- Employee discount
11d
Admin Hub Assistant
DWF —London
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
Assistant General Manager
The Big Bakes —London
- £34,000 a year
- Weekend availability
- Presentation skills
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
8d
Catering Assistant
The Mill Hill School Foundation —Gravesend
- £17,350 a year
- Part-time
- In-person
- School
Quick apply
Part-Time Personal Assistant (Hybrid – London)
London Property Management Services —Hackney
- From £14.80 an hour
- Part-time
- Hybrid work
- Word processing
- English
- Research
Quick apply
8d
Junior Office Assistant
Brown & Brown Europe —London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Life insurance
- Sick pay
Quick apply
10d

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Emporium & Business Support Assistant

Maries -
Gravesend

Quick apply

Job details

Part-time
Up to £12.71 an hour
6 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Administrative support experience
Filing
Email software
Administrative experience
Appointment booking and call handling
Data entry
Cleaning
Stocking
Customer support
Customer interaction
Retail experience
Stock replenishment
Communication skills
Office experience

Full job description

Part-time – approximately 2–3 days per week
Regular days will complement our existing team to help provide cover across our six-day opening week

About the Role

We are looking for a friendly, organised and confident Emporium & Business Support Assistant to join our team.

The role is based primarily in Marie’s Emporium, where you will look after customers and help with the day-to-day running of the shop.

Marie’s Emporium sells a varied range of products including teas, hot chocolate, crystals, aromatherapy, bath and body products, jewellery and gifts. An existing interest or knowledge in areas such as loose-leaf tea, crystals, wellbeing products or similar products would be a real advantage, although training will also be provided.

Alongside the retail side of the role, you will help with customer service and routine business administration across Marie’s and Future Survival.

The Emporium can have quieter periods, and we want those periods to be used productively. This could include answering telephone calls, responding to customer enquiries, helping with bookings and carrying out routine administrative work.

Previous administration experience would be desirable, particularly if you have worked in reception, customer service, bookings or general office administration, although full training on our systems and procedures will be provided.

Emporium Responsibilities

Your first responsibility will always be customers in the Emporium.

This will include:

Welcoming and assisting customers.
Learning about the products we sell and giving helpful advice.
Processing sales and payments.
Maintaining attractive and tidy displays.
Replenishing stock.
Checking deliveries.
Identifying low-stock items.
Keeping the Emporium clean, organised and welcoming.
Supporting seasonal displays and promotions.
Preparing customer orders and gift items where required.
Developing good product knowledge across our ranges.

Customer Service & Business Support

During quieter periods in the Emporium, you will support the wider businesses.

This may include:

Answering incoming telephone calls.
Returning missed calls.
Monitoring agreed customer inboxes.
Responding to straightforward customer emails and messages.
Answering common questions about Future Survival and Marie’s.
Sending standard booking and activity information.
Taking party, group and general booking enquiries.
Helping customers with straightforward booking questions.
Updating booking and customer information.
Carrying out routine administration within our booking system.
Checking for missing booking information.
Chasing straightforward deposits, balances or customer information.
Maintaining simple spreadsheets and trackers.
Filing and basic data entry.
Updating calendars and event information.
Preparing and sending information packs.
Supporting school, community and business outreach administration.
Recording enquiries and making sure agreed follow-ups are completed.
Passing more complicated matters to the appropriate person.

You will receive clear guidance about which enquiries and tasks you can deal with independently and when something should be escalated.

About You

We are looking for somebody who:

Is friendly and confident speaking to customers.
Has good telephone and communication skills.
Is organised and reliable.
Is comfortable using email and computer systems.
Can follow processes accurately.
Is able to work independently during quieter periods.
Uses quiet time productively without needing constant supervision.
Has good written communication skills.
Is willing to learn about both Marie’s and Future Survival.
Understands when an issue needs to be escalated.
Is comfortable working as part of a small team.

It would be particularly useful if you have:

Previous administration, reception or office experience.
Retail or customer-service experience.
Experience handling telephone or email enquiries.
Experience using booking or customer-management systems.
An interest or knowledge in loose-leaf tea, crystals, aromatherapy, wellbeing products, gifts or similar areas.

You do not need to have all of these, but they would be beneficial.

Training

Training will be provided in:

Marie’s Emporium products and ranges.
Future Survival activities and services.
Telephone and customer-enquiry handling.
Email procedures.
Our booking system.
Booking and payment administration.
What you can deal with independently.
When and how to escalate an issue.
Routine business-support tasks.

The aim of the role is for you to become a reliable first point of contact for customers while also helping make sure everyday administrative work is completed consistently.

Working Pattern

Marie’s Tearoom & Emporium is open Tuesday to Sunday.

This vacancy will work opposite/complementary days to an existing Emporium team member, allowing us to provide consistent Emporium and daytime customer-support cover throughout the six-day week.

The exact regular days and hours will be discussed based on the existing rota and availability.

Weekend availability will be required.

Pay: Up to £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

general assistant jobs in coldharbour

Emporium & Business Support Assistant

Kitchen Assistant

Care Assistant

Fulfilment Assistant

General Assistant / Cleaner

Domestic Assistant

Workshop Assistant

Allocator

Warehouse Operations Assistant

School Cleaner

Yard Assistant

Rehabilitation Assistant - Early Supported Discharge

Maintenance Assistant

Accounts Assistant

Retail Sales Assistant

Admin Hub Assistant

Assistant General Manager

Catering Assistant

Part-Time Personal Assistant (Hybrid – London)

Junior Office Assistant

I want to receive the latest job alerts for general assistant in coldharbour

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