Customer success manager Work, Jobs in Cornwall (with Salaries)

Business Development Manager
University of Plymouth Enterprise Limited —Truro
- £37,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- Writing skills
- Sick pay
Quick apply
10d
Deputy Store Manager
Pets at Home —Bodmin
- £28,500 - £29,500 a year
- Weekend availability
- Organisational skills
- Training & development
- Retail management
10d
Catering Sales Manager
Booker Group —St. Austell
- Full-time
- Business development
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Business Development Manager (BDM) - Truro - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Truro
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Key Holder (16 hours) - Newquay
Poundstretcher —Newquay
- Overtime
- Communication skills
Uneeka.Life Assistant Store Manager
Uneeka.life —Truro
- £13.05 - £17.16 an hour
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Health & wellbeing programme
Quick apply
13d
Kitchen & Bathroom Showroom Manager
Bradfords Building Supplies —St. Austell
- £0 a year
- Full-time
- Customer service
- Business development
- Leadership
Quick apply
6d
Shop Manager's Assistant - Part Time - Wadebridge
Children’s Hospice South West —Wadebridge
- £12.71 an hour
- Part-time
- Hospice
- Communication skills
- Employee assistance programme
- Life insurance
7d
Graduate Management Trainee - Truro
Enterprise Mobility —Truro
- Full-time
- Customer service
- Bachelor's degree
- Team management
Key Holder (4 hours) - Launceston
Poundstretcher —Launceston
- Overtime
- Communication skills
Key Holder (16 hours) - Launceston
Poundstretcher —Launceston
- Overtime
- Communication skills
Store Manager
JDSPORTS —Newquay
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Sales Consultant - BYD Truro
City West Country Ltd —Truro
- Up to £39,990.67 a year
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Retail Shift Manager
Lidl —Truro
- £15.45 - £15.95 an hour
- Full-time
- Leadership
- Store discount
- Employee discount
10d
Assistant Manager
Crew Clothing Truro —Truro
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Sales Manager - Porsche Specialist
Williams Crawford Ltd —Saltash
- From £40,000 a year
- Full-time
- Bilingual
- In-person
- Negotiation
- Free parking
- Employee discount
Quick apply
4h
Shop Manager - Launceston
St Lukes Hospice Plymouth —Launceston
- £28,563 a year
- Full-time
- Hospice
- Retail management
- Annual leave
Beauty Salon Manager
Escape Beauty Truro —Truro
- £27,000 - £31,000 a year
- Full-time
- Management
- Business development
- Supervising experience
Quick apply
14d
Counter Manager - Truro
Benefit Cosmetics UK —Truro
- Weekend availability
- Customer service
- Retail management
- Annual leave
- Referral programme
Retail Crew
Finisterre —Saint Agnes
- £13.45 an hour
- Part-time
- Customer service
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
14d

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customer success manager jobs near cornwall

Business Development Manager

University of Plymouth Enterprise Limited
Truro

Quick apply

Job details

Full-time
£37,000 - £40,000 a year
10 days ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Customer communication
Outbound sales
Customer relationship building
Stakeholder collaboration
Sales contract negotiation
Sales
Client engagement
Customer service
Stakeholder liaison
Writing skills
Microsoft Office Suite
Client relationship development
Marketing management
Microsoft Office
Numeracy
Social media platforms
Business development
Team management
Contract renewal support
Client services
Customer renewal management
Relationship building
Prospecting
Contracts
Sales pipeline management
Customer interaction
Events management
Networking
Business
Communication skills
Business lead generation
Negotiation

Full job description

Role Summary:

University of Plymouth are seeking to recruit an individual with exceptional sales and client relationship skills to join their successful team who manage the three Cornwall Innovation Centres on behalf of Cornwall Council. These Innovation Centres provide quality flexible office space for high growth early-stage businesses plus meeting and conference facilities. The BDM is responsible for identifying all new business as well as maximising revenue from existing customers.

Reporting to the Head of the Cornwall Innovation Centres, the BDM will be part of the local Management Team and will be the Line Manager for the Event Assistants located in each Innovation Centre responsible for booking and hosting events and conferencing. In total, annual revenue across all three Innovation Centres amounts to approximately £2million pr annum.

The BDM will need to create and deliver an effective, customer friendly marketing strategy to create a sales pipeline of potential customers for each of the Cornwall Innovation Centres.

The BDM will be responsible for generating and coordinating all sales related enquiries, showing prospects our facilities and negotiating with interested parties for the various services offered by the Centre. This includes both new and renewing existing customers. You will be responsible for keeping all sales related material up to date including the website and following an appropriate sales process.

You will identify potential new markets and develop new sales leads via promotional activity involving social media and attending local business networking events and opportunities.

As well as having excellent communication skills we are seeking an individual who has a collaborative work style and is used to working as part of a team.

Key Accountabilities:

· Create an effective pipeline of client enquiries for each of the three Cornwall Innovation Centres

· Ensure the delivery and continuous development of an effective and flexible marketing plan aimed at generating new enquiries.

· Responsible for line managing the three Centre Events Assistants to ensure all events and conferencing activity is managed and delivered appropriately as part of each Centres operational activities

· Coordinate all business development activities across the Centres as part of a collaborative management team responsible for implementing local strategy.

· Ensure that customer contract renewals are dealt with in a timely and effective manner and the commercial terms are adjusted appropriately in support of the Centre’s existing and potential business opportunities.

· Possessing strong sales skills and responsible for negotiating and agreeing customer rental terms.

· Can analyse data to recognise trends and present financial and written reports

· Liaise with new and existing stakeholders to support referral routes, client interaction and engagement and business opportunities

· Provides excellent customer service and is a solution provider

· Collaborates with colleagues and peers across the Centres and the wider University to plan and achieve joint projects and objectives

· Ensures all activities undertaken are compliant with the University’s Safety Policy

· Acts in a way that demonstrates the University’s commitment to Equality and Diversity for staff, students and partners

Measures of Success:

· Successful delivery of key priorities and objectives agreed as part of the UoPEL’s performance development review scheme

· Ensuring that the Centres have pipelines of enquiry that achieve the agreed occupancy, affiliate and events objectives

· Meeting or exceeding the sales performance targets

Knowledge, Education & Training:

· Numeracy and literacy at secondary education level (or demonstrable equiv exp)

· Educational attainment at further education level (or demonstrable equiv exp)

· Advanced working knowledge of Microsoft Office applications Marketing (or similar)

· Professional qualification – desirable

Experience:

· Experience of working in a commercial sales and marketing role at a similar level

· Developing sales enquiries including the successful conversion to purchase

· A working knowledge of social media as part of a marketing tool kit

· Liaising with customers face to face/by telephone/in writing

· Working both independently and as part of a team

· Working in a dynamic customer service environment

Skills:

· Ability to prioritise and self-manage

· Ability to work as part of a team

· Excellent verbal and written communication skills

· Strong social media/ website development skills

· Sales and marketing

· Ability to build excellent customer relationships

· Ability to think creatively in a business context

University of Plymouth Behaviours:

· Demonstrates Self-Leadership

· Develops self and others to deliver leads and operates effectively in times of change and ambiguity

· Builds and secures value from relationships

· Drives innovation and action

· Creates and contributes to a shared vision

· Demonstrates sound business judgement

Special conditions:

· It is expected that this role will require flexibility and extended working hours in order to engage fully with the business community and networks to ensure that the centres are successful.

· You will need to be able to regularly and independently travel between sites from time to time.

Applicants considered to be potentially suitable for this role will be invited to attend an informal interview via Microsoft TEAMS w/c 14th September.

Formal face to face panel interviews will take place w/c 21st September with a view to appointing w/c 5th October subject to notice.

Previous applicants need not apply.

Advert closes 04/09/26

Job Types: Full-time, Permanent

Pay: £37,000.00-£40,000.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Application question(s):

This role requires regular attendance at business networking events. How comfortable are you initiating conversations with people you have never met before?
Do you have direct responsibility for generating new business revenue?

Experience:

Business development: 2 years (required)
Senior management: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in cornwall

Business Development Manager

Deputy Store Manager

Catering Sales Manager

Business Development Manager (BDM) - Truro - Circa 41k Basic - 53k OTE Uncapped

Key Holder (16 hours) - Newquay

Uneeka.Life Assistant Store Manager

Kitchen & Bathroom Showroom Manager

Shop Manager's Assistant - Part Time - Wadebridge

Graduate Management Trainee - Truro

Key Holder (4 hours) - Launceston

Key Holder (16 hours) - Launceston

Store Manager

Sales Consultant - BYD Truro

Retail Shift Manager

Assistant Manager

Sales Manager - Porsche Specialist

Shop Manager - Launceston

Beauty Salon Manager

Counter Manager - Truro

Retail Crew

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