Business specialist Work, Jobs in Coventry, Eng (with Salaries)

Senior Customer Service Advisor
Barclays —Coventry
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Logistics Co-Ordinator
Hermes Europe —Coventry
- £33,000 a year
- Weekend availability
- Analysis skills
- Analytics
21h
Customer Service Advisor
Barclays —Coventry
- £26,700 a year
- Weekend availability
- Banking
- Life insurance
Marketing and Communications Lead
Woodway Engineering Ltd —Coventry
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Employee assistance programme
Quick apply
9d
Customer Assistant
Lidl —Coventry
- £13.45 - £14.45 an hour
- Full-time
- Bakery
- Store discount
- Employee discount
1h
Trainee Reporting Forensic Scientist (Coventry)
Key Forensic Services —Coventry
- Data analysis skills
- Laboratory experience
- No experience needed
- Employee assistance programme
Quick apply
12d
Customer Account Specialist
Parker Hannifin Corporation —Coventry
- Full-time
- CRM software
- Communication skills
- Free parking
- Employee assistance programme
Sales Assistant
Topps Tiles —Coventry
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
Business Assurance Specialist
Quilter —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Communication skills
23h
Service Delivery Lead
National Grid —Warwick
- £55,208 - £65,208 a year
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
1d
IPS Employment Specialist
Rethink Mental Illness —Coventry
- £32,073 a year
- Full-time
- Microsoft Powerpoint
- No degree
- Travel
- Annual leave
- Employee assistance programme
Travel Planner Specialist
Strata —Coventry
- Full-time
- Hybrid work
- Travel
- Budgeting
- Annual leave
Quick apply
Event Operations Manager
Lemoncake Events —Lichfield
- From £45,000 a year
- Overtime
- First Aid Certification
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
New Business Adviser
Crystal Specialist Finance —Tamworth
- £26,000 - £35,000 a year
- Full-time
- CRM software
- No experience needed
- Business development
Quick apply
7d
Digital Content, Marketing & Operations Coordinator
PharmaBoardroom —Birmingham
- £102 - £120 a day
- Part-time
- In-person
- Communication skills
- Analytics
Quick apply
Credit Specialist - Early Collections
Octopus Energy Group —Coventry
- £27,000 a year
- Full-time
Quick apply
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Direct Sales Executives
Evri —Coventry
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Annual leave
8d
Poltrona Frau In Motion/KJ Ryan HR Administration Specialist
Poltrona Frau Spa —Coventry
- Full-time
- Computer literacy
- Administrative experience
- Bachelor's degree
Quick apply
Business Support and Accounts Assistant
Holovis International —Hinckley
- £28,000 - £38,000 a year
- Full-time
- Accounting
- Front desk
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
8d

I want to receive the latest job alerts for business specialist in coventry, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business specialist jobs near coventry, eng

Senior Customer Service Advisor

Barclays -
Coventry

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Live chat
Stakeholder collaboration
Stakeholder liaison
Process improvement
Risk management
Customer interaction
Banking

Full job description

Date live: 06/08/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000111302

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

This role is based in Coventry.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

business specialist jobs in coventry, eng

Senior Customer Service Advisor

Logistics Co-Ordinator

Customer Service Advisor

Marketing and Communications Lead

Customer Assistant

Trainee Reporting Forensic Scientist (Coventry)

Customer Account Specialist

Sales Assistant

Business Assurance Specialist

Service Delivery Lead

IPS Employment Specialist

Travel Planner Specialist

Event Operations Manager

New Business Adviser

Digital Content, Marketing & Operations Coordinator

Credit Specialist - Early Collections

Sales Assistant - UNIQLO Bullring

Direct Sales Executives

Poltrona Frau In Motion/KJ Ryan HR Administration Specialist

Business Support and Accounts Assistant

I want to receive the latest job alerts for business specialist in coventry, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected