Solution specialist Work, Jobs in Coventry, Wmd (with Salaries)

Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- English
- Continuous improvement
Energy Adviser
Coventry Citizens Advice —Coventry
- £26,798 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust —Birmingham
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
File Handler - Military Deafness
Keoghs —Birmingham
- Full-time
- Writing skills
- Communication skills
- Negotiation
- Employee discount
Quick apply
Business Banking Customer Service Representative
National Westminster Bank PLC —Birmingham
- From £27,090 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Communication skills
- Banking
- Annual leave
- Work from home
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Delivery Manager (110113-0526)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- University
3d
Operations Specialist I-III (UK)
Airspace —Birmingham
- £36,000 - £65,000 a year
- Remote
Quick apply
9d
Junior Implementation Specialist
Polaris Software —Banbury
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Community & Partnerships Lead
ICE Creates —Sandwell
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Supervising experience
- Project management
- Health & wellbeing programme
- Work from home
Quick apply
11d
Business Analyst Apprentice
QA Apprenticeships —Warwick
- £22,000 a year
- Full-time
- Computer skills
- Business
- Communication skills
- Annual leave
- Employee discount
3d
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
Finance Assistant (Permanent)
Wattrus Group Limited —Solihull
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- In-person
- Free parking
- Employee discount
Quick apply
8d
Travel Planner Specialist
Strata —Coventry
- Full-time
- Hybrid work
- Travel
- Budgeting
- Annual leave
Quick apply
Account Manager
The Herd —Coventry
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Free parking
Quick apply
13h
Graduate Project Manager (Energy) - Birmingham - 2027
Stantec —Birmingham
- Hybrid work
- Bachelor's degree
- Business
Delivery Manager
HM Courts & Tribunal Service —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Clinical Systems Specialist
Alliance Medical Ltd —Warwick
- £45,000 a year
- Full-time
- Remote
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
Field Sales Executive
Personal Group —Birmingham
- £28,840 - £42,000 a year
- No experience needed
- Travel
- Life insurance
Quick apply
10d
System Support Specialist
CEVALogistics —Banbury
- Full-time
- Continuous improvement
- Communication skills
- Annual leave

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Customer Experience & Quoting Specialist

Bruker -
Coventry

Apply Now

Job details

Qualifications

Microsoft Word
Sales support
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Continuous improvement
Organisational skills
Customer support
Customer interaction
Tender documentation
Communication skills

Full job description

Overview:

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

For more information, please visit www.bruker.com

We are looking for a Customer Experience and Quoting Specialist (m/f/d) in our location in Coventry, UK.

Responsibilities:

The Customer Experience & Quoting Specialist serves as a key point of contact for internal and external customers, ensuring a seamless customer experience throughout the customer lifecycle, from initial inquiry and quotation to order processing and post-order support.

Customer Experience and Inquiry Management

Monitor, track, and manage incoming inquiries received via phone, email, Salesforce, and other communication channels.
Assess customer requests and route inquiries to the appropriate Sales, Service, or other internal teams.
Collect, maintain, and document customer and system information in relevant systems.
Ensure timely, transparent, and professional communication with customers and internal stakeholders.
Support the customer journey from initial inquiry through quotation, order processing, invoicing, and cash collection activities.

Sales and Service Support

Support Sales and Service teams in day-to-day operational activities.
Prepare quotations for instruments, accessories, spare parts, consumables, service agreements, repairs, relocations, and other billable services.
Collaborate with technical experts to ensure the accuracy and feasibility of quotations.
Support tender submission processes, including the preparation and collection of required commercial documentation.
Assist with the preparation, completion, and submission of customer- and audit-related documentation.
Work closely with Order Processing teams to ensure efficient order handling and follow-up.

Operational and Administrative Support

Support cash collection activities, including communication related to letters of credit, bank guarantees, invoice distribution, and customer portal submissions.
Coordinate the return of defective materials to repair centers in a timely manner.
Provide backup support to colleagues and support similar activities across other regions when required.
Develop and maintain a strong understanding of Bruker products, services, and internal processes.
Contribute to process improvements and initiatives aimed at increasing operational effectiveness and customer satisfaction.
Perform other duties aligned with the scope and objectives of the role.

Qualifications:

Completed vocational training, secondary education, or equivalent qualification.
Interest in science, technology, and innovation.
Excellent written and verbal communication skills in English (minimum C1 level); additional European language skills are an asset.
Experience with Salesforce and/or knowledge of SAP.
Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
Strong interpersonal and communication skills, with the ability to adapt communication style to different stakeholders.
Ability to effectively prioritize tasks and work in a fast-paced environment.
Strong organizational skills with the ability to work both independently and collaboratively.
Customer-focused mindset with an open and positive approach.
Strong problem-solving skills and a proactive attitude.

Apply Now

Refine Your Search

solution specialist jobs in coventry, wmd

Customer Experience & Quoting Specialist

Energy Adviser

Employment Specialist (IPS) - Birmingham & Solihull

File Handler - Military Deafness

Business Banking Customer Service Representative

L4 Network Engineer Apprentice

Delivery Manager (110113-0526)

Operations Specialist I-III (UK)

Junior Implementation Specialist

Community & Partnerships Lead

Business Analyst Apprentice

2nd Line Technical Analyst

Finance Assistant (Permanent)

Travel Planner Specialist

Account Manager

Graduate Project Manager (Energy) - Birmingham - 2027

Delivery Manager

Clinical Systems Specialist

Field Sales Executive

System Support Specialist

I want to receive the latest job alerts for solution specialist in coventry, wmd

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