Customer support & client services Work, Jobs in Crawley, Eng (with Salaries)

Customer Service Advisor
Mears Group —Crawley
- Up to £28,598.37 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Customer Service Administrator
The Pallet Network —Crawley
- Full-time
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Employment Advisor
Get Set UK 1 —Crawley
- £26,500 - £29,000 a year
- Childcare
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
11d
Care Assistant Crawley, West Sussex
Right at Home Reigate and Crawley —Crawley
- £15.00 - £15.93 an hour
- Part-time
- In-person
- Care plans
- Store discount
- Employee discount
Quick apply
3d
Stocktaker - Crawley
nGeneration —Crawley
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Part Time School Cleaning Operative ( Cleaner ) Crawley RH11 0AQ
Incor Group Management Ltd —Bewbush
- £12.71 an hour
- Part-time
- English
- In-person
- School
- Free parking
- Health & wellbeing programme
Quick apply
Customer and Client Support Specialist
Hozah —Croydon
- From £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
2d
Claims Assessor
LegalAndGeneral —Brighton and Hove
- Up to £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
Customer Services Administrator (part-time 20hrs per week)
Scapes Group Ltd. —Capel
- From £14,000 a year
- Part-time
- Microsoft Excel
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
4d
Business Support Administrator
Menzies LLP —Crawley
- Full-time
- Hospitality
- Customer service
- Microsoft Office
IT Support Jr. / Service Desk Analyst Jr.
Kronia —Brighton
- £25,000 - £35,000 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
1d
Workplace Experience Receptnst
CBRE —Crawley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Front Desk Receptionist
West Chiropractic —West Byfleet
- From £14.44 an hour
- 12 hour shift
- Microsoft Outlook
- Customer service
- Accounting
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Room Attendant
Hotelcare —Horley
- £13.75 an hour
- Weekend availability
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
Automotive Sales Administrator
Tates —Southwick
- £26,500 - £31,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
4d
Fundraising and Client Executive
Pebblebeach Fundraising —Brighton
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Business development
- Marketing
- Work from home
- Sick pay
Quick apply
4d
Wellbeing Advisor (Workplace Lead)
Crawley Borough Council —Crawley
- £30,268 - £34,887 a year
- Weekend availability
- Customer service
- IT
- Employee discount
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Care Assistant Horley, Surrey
Right at Home Reigate and Crawley —Horley
- £15.00 - £15.93 an hour
- Part-time
- Care plans
- Store discount
- Employee discount
Quick apply
3d

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customer support & client services jobs near crawley, eng

Customer Service Advisor

Mears Group -
Crawley

Apply Now

Job details

Permanent
Up to £28,598.37 a year

Benefits

Annual leave
Employee discount
Paid volunteer time

Qualifications

Operating systems
Communication skills

Full job description

Annual salary: up to £28,598.37

REQ0038350

Contract Type:

Permanent

Business Area:

Call centre

Location:

Crawley - Town Hall

Annual salary: up to £28,598.37

Customer Service Advisor

Location: Crawley

Contract: Full Time / Permanent / Office Based / Monday to Friday 08:00 – 17:00

Salary: £28,598.37

We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm’s Length Management Organisations and Housing Associations.

About the Role:

As a Customer Service Advisor, you will be working alongside Crawley Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

As a Customer Service Advisor within our Crawley branch you will be working as part of a local team supporting high standard Customer Service activities to Housing properties, delivering best in class customer service and satisfying all safety, quality and cost control standards.

Ensure all repair and/or non-repair queries are handled in a professional & timely manner and associated appointments made in line with contractual commitments
Ensure correct diagnosis of repair made via the branch operating system.
Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. It may also be necessary where requested to obtain customer feedback on completion of works.
Record and respond to all client, service user and company communication in accordance with agreed standard operating procedures, including but not limited to, communication with service users regarding ongoing work/s and liaison with colleagues to ensure accurate & timely information provided.
Support the maintenance of strong links with client, service users, sub contractors and other relevant parties.
Keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur.
Provide additional support to Administration or Customer & Community Team where required.
Attend informal and formal meetings and training sessions as required.

Role Criteria

Customer service focused.
IT literate especially Microsoft
Ability to deal with challenges and complaints.
Reliable and hardworking
Excellent verbal and written communication skills
Good Telephone manner
Reside in the Crawley Borough or close surrounding areas

Benefits we can offer you

25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Family friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply or to discuss your application further; contact:

Vickie Rudge ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

customer support & client services jobs in crawley, eng

Customer Service Advisor

Customer Service Administrator

Employment Advisor

Care Assistant Crawley, West Sussex

Stocktaker - Crawley

Part Time School Cleaning Operative ( Cleaner ) Crawley RH11 0AQ

Customer and Client Support Specialist

Claims Assessor

Customer Services Administrator (part-time 20hrs per week)

Business Support Administrator

IT Support Jr. / Service Desk Analyst Jr.

Workplace Experience Receptnst

First Response Engineer - Service Desk - MSP

Front Desk Receptionist

Room Attendant

Automotive Sales Administrator

Fundraising and Client Executive

Wellbeing Advisor (Workplace Lead)

First Line Support / Helpdesk Engineer - Hybrid

Care Assistant Horley, Surrey

I want to receive the latest job alerts for customer support & client services in crawley, eng

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