Head of customer service Work, Jobs in Crewe, Chs (with Salaries)

Customer Care Co-ordinator
Bloor Homes —Holmes Chapel
- Temporary
- CRM software
- Communication skills
- Time management
- Employee discount
Head of Operational Estates
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £66,582 - £77,368 a year
- Full-time
- Leadership
5d
Customer Service & Sales Support Advisor
Portmeirion Group —Stoke-on-Trent
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
5d
Contact Centre Advisor (Hybrid)
Head Office - Contact Centre —Crewe
- £25,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Business Performance and Improvement Officer
Your Housing Group —Warrington
- £35,000 a year
- Full-time
- Remote
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Customer Services Team Member - Northwich
Timberwise UK Ltd —Northwich
- £24,828 - £30,000 a year
- Full-time
- Computer literacy
- Typing
- Communication skills
Quick apply
Collections Manager
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Presentation skills
Quick apply
Senior Client Success Manager
DCBL —Borough of Halton
- £45,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Employee assistance programme
Quick apply
Head of Operational Support
Unipart —Chester
- £63,000 a year
- Full-time
- Continuous improvement
- Recruiting
- Communication skills
- Employee assistance programme
Quick apply
Senior Relationship Team Leader
DCBL —Borough of Halton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Travel
Quick apply
13d
Head of Land & Partnerships
Your Housing Group —Warrington
- £80,000 - £85,000 a year
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Head of Order to Delivery
Haier Europe —Birchwood
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Communication skills
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Customer Feedback & Complaints Manager
Stockport Homes Group —Stockport
- £39,862 - £45,091 a year
- Full-time
5h
Head of Rental and Used Equipment
Jungheinrich UK —Warrington
- Management
- Sales
- Computer literacy
Quick apply
Business Development Executive
Star Power (Generator Hire) —Warrington
- Full-time
- Customer service
- Business development
- Communication skills
Quick apply
1d
Customer Service Supervisor
Welcome Break —Great Sankey
- Overtime
- Customer service
- Supervising experience
- Team management
- Free parking
- Employee discount
12h
Quality & Performance Co-ordinator
Your Housing Group —Birchwood
- £25,000 - £26,000 a year
- Full-time
- Remote
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Regional Director- Contract Operations
City Plumbing —Stafford
- Full-time
- Continuous improvement
- Team management
- Training & development
- Annual leave
- Employee assistance programme
Customer Support Specialist- Fixed Term (12 months)
Health Shield Friendly Society Ltd —Crewe
- £26,699.67 a year
- Part-time
- CRM software
- In-person
- Communication skills
- Free parking
Quick apply
7d

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head of customer service jobs near crewe, chs

Customer Care Co-ordinator

Bloor Homes -
Holmes Chapel

Apply Now

Job details

Temporary | Full-time

Benefits

Company pension
Employee discount

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
GCSE
Internal department liaison
Complaint handling
Appointment booking and call handling
Customer interaction
Household contractor coordination
Communication skills
Time management

Full job description

Role

Customer Care
Salary

Competitive
Hours

40
Type

Temporary - Full Time
Closing Date

26-08-2026 at
Location

1 Campion Park
Holmes Chapel
Cheshire
CW4 8AX

Are you ready for a new and exciting challenge? Do you strive to be the best and have a genuine desire to help people? Then why not join the Customer Care Team at the county’s leading housebuilder for customer satisfaction? We currently have an exciting opportunity to join Bloor Homes, one of the UK’s largest house builders in our North West Region based in Holmes Chapel, CW4 8AX.

Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that ensures everything meets our purchasers’ needs. As a Customer Care Coordinator, you will be the forefront of our award winning five-star customer service experience. Reporting to our Regional Head of Customer Care, you will be responsible for guiding our customers through their customer journey and ensuring effective communication, fault finding and defect resolution, clerical and administration support, all in order to maximise customer satisfaction.

Our exciting and fast paced environment requires you to work close within the customer care team as well as alongside other regional departments. You will be required to foster close working ties with our sub-contractor base and external agencies alike always ensuing a customer centric focus.

MAIN DUTIES

Dealing with incoming calls, post and emails relating to Customer Care.
Validating complaints and resolving problems quickly and efficiently, seeking direction where required.
Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries.
Checking and ensuring work has been carried out to the purchaser’s satisfaction.
Updating and maintaining records using Sitestream.
Bringing persistent faults to the attention of the Customer Care Manager or Head of Customer Care.
Categorising works successfully, ensuring management of costs are minimised.
Developing an understanding of the Social Housing Defect Reporting Process, and assisting with logging defects when required.
Processing 5-7 Month Purchaser Reports in line with the Your New Home Guide.
Attending meetings that may be necessary in the performance of your duties.
Complying with and upholding company policies and procedures.
Undertaking any additional tasks as may reasonably be required from time to time.
Ensuring all Health and Safety aspects associated with Covid-19.

ESSENTIAL SKILLS / ATTRIBUTES

Customer service experience within an office environment.
Experience in the use of CRM software
Educated to GCSE Standard (or equivalent) including English and Maths.
Strong verbal and written communication skills.
Ability to multi-task with good time management.
Previous experience within a housebuilders is desirable, however not essential

COMPANY BENEFITS

Scottish Widows Pension Scheme
25 days holiday entitlement (plus bank holidays)
Group Staff Discount at Triumph Motorcycles ltd.
Competitive discount on our homes (dependent upon the property and location)

As a company as ambitious and caring as you are, we’ll encourage you to grow and are committed to developing your career with us through fantastic opportunities for progression and great benefits.

So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today.

Closing Date

26-08-2026 at

Apply Now

Refine Your Search

head of customer service jobs in crewe, chs

Customer Care Co-ordinator

Head of Operational Estates

Customer Service & Sales Support Advisor

Contact Centre Advisor (Hybrid)

Business Performance and Improvement Officer

Customer Services Team Member - Northwich

Collections Manager

Senior Client Success Manager

Head of Operational Support

Senior Relationship Team Leader

Head of Land & Partnerships

Head of Order to Delivery

Project Coordinator

Customer Feedback & Complaints Manager

Head of Rental and Used Equipment

Business Development Executive

Customer Service Supervisor

Quality & Performance Co-ordinator

Regional Director- Contract Operations

Customer Support Specialist- Fixed Term (12 months)

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