Manager Work, Jobs in Croughton, Nth (with Salaries)

Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
House Manager
Cora Partners —Banbury
- £60,000 - £70,000 a year
- Full-time
- Hospitality
- Hotel
- Team management
- Life insurance
Area Support Manager
Impact Food Group —Bicester
- £38,000 - £40,000 a year
- Full-time
- Management
- Microsoft Office
- Contracts
- Annual leave
- Employee discount
Quick apply
10d
Program Manager
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Work from home
Quick apply
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
14d
Property Manager
Neil Douglas Block Management —Leighton Buzzard
- £30,000 - £42,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Driving
Quick apply
General Manager
Vertu Motors —Banbury
- £90,000 - £120,000 a year
- Full-time
Quick apply
Centre Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £45,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
Area Operations Manager
Euro Car Parks —Aylesbury
- £39,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Hospital Operating Theatre Stores and Supplies Manager
The Royal Buckinghamshire Hospital —Aylesbury
- From £40,000 a year
- Full-time
- Management
- Bachelor's degree
- In-person
- Employee discount
- Referral programme
Quick apply
Category Manager (Procurement)
The Orders of St Johns Care Trust —Aylesbury
- Up to £60,000 a year
- Hybrid work
- Analysis skills
- IT
- Marketing
- Employee discount
Quick apply
Wraparound Care Settings Manager
S4A Group Ltd —Bicester
- £17,500 - £19,000 a year
- Full-time
- Childcare
- Supervising experience
- Working with children
- Health & wellbeing programme
Quick apply
11d
Head of Procurement
ODS —Oxford
- £69,966 - £72,373 a year
- Full-time
- Contracts
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Marketing and Communications Manager
Bellevue Education International Limited —Bicester
- £35,000 - £40,000 a year
- Part-time
- CRM software
- Social media management
- Microsoft Office
- Free parking
- Employee discount
Quick apply
11d
Delivery Lead
Bibby Financial Services —Banbury
- £60,000 - £70,000 a year
- Full-time
- DevOps
- Analysis skills
- Agile
- Gym membership
Quick apply
7d
Paddock Club Project Manager (FTC Maternity Cover)
Mercedes AMG PETRONAS —Brackley
- Organisational skills
- Business
- Communication skills
Project Manager
Valda Energy —Bicester
- £35,000 - £45,000 a year
- Project management
- Agile
- IT
- Annual leave
- Employee assistance programme
Project Manager
Milton-Keynes-Council —Milton Keynes
- £42,839 - £47,181 a year
- Analysis skills
- Presentation skills
- No degree
- Annual leave
- Work from home
13d
Deputy Manager
Benjamin Uk Ltd —Aylesbury
- From £36,608 a year
- Full-time
- Psychology
- Organisational skills
- In-person
- Flexible schedule
- Referral programme
Quick apply

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Customer Experience Manager

Ace Grading
Banbury

Quick apply

Job details

Permanent | Full-time
£35,000 - £42,000 a year

Benefits

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Management
Logistics
English
Customer support
Leadership

Full job description

ACE Grading is one of the UK's leading card grading companies, trusted by collectors to authenticate, grade, and protect their trading cards. We're growing quickly, and the next step is making our customer experience as strong, clear, and trusted as the product itself.

We're hiring a Customer Experience Manager to own the day-to-day quality, speed, and consistency of our customer support operation. This is not just a ticket-answering role. You'll be responsible for improving how customers experience ACE from submission to return, spotting repeated issues, tightening communication, and giving leadership clear visibility on what customers are actually feeling.

What you'll own

Managing the customer support operation and overall inbox performance
Improving response times, resolution quality, backlog control, repeat contact, and customer satisfaction
Creating and maintaining response templates, tone standards, help centre content, and customer update templates
Handling escalated complaints and sensitive customer situations with calm, commercial judgement
Turning repeated customer pain points into clear process improvements for operations, grading, logistics, and leadership
Producing a weekly customer experience report covering top issues, risks, trends, and recommended actions
Supporting and coaching team members who handle customer queries
Making sure customer communication around delays, service changes, submissions, returns, and edge cases is clear and consistent

What success looks like

Customers get faster, clearer, more consistent replies
Support backlog and repeat contact reduce
Common issues are spotted early and fixed at the root
Leadership has a clear weekly view of customer pain, not just ticket volume
ACE feels more premium, predictable, and trustworthy throughout the customer journey

What we're looking for

You'll likely have experience in customer support, customer experience, ecommerce operations, marketplace operations, logistics-heavy support, subscriptions, or a premium consumer brand.

You should be:

An excellent written communicator
Calm under pressure and good with difficult customers
Organised, data-aware, and comfortable working from support metrics
Commercially sensible, knowing when to protect the customer and when to protect the business
Strong enough to challenge internal processes when they're causing customer pain
Practical, hands-on, and comfortable improving systems while still getting the day-to-day work done

Experience with customer support platforms, ecommerce tools, or help centre systems would be useful, but judgement and ownership matter more than a perfect software match.

This role is not for someone who only wants to clear tickets. We need someone who can help build the function properly: better standards, better reporting, better escalation, better communication, and fewer repeat problems.

Why join ACE

You'll be joining a fast-growing business in a passionate collector market, with a real chance to shape how customer experience works as the company scales. The role has clear ownership, visible impact, and direct access to leadership.

To apply

Send your CV and a short note explaining a customer experience or support process you improved, what changed, and what the result was.

Pay: £35,000.00-£42,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Work Location: In person

Quick apply

Refine Your Search

manager jobs in croughton, nth

Customer Experience Manager

House Manager

Area Support Manager

Program Manager

Head of Operations

Property Manager

General Manager

Centre Manager - Banbury Lodge

Area Operations Manager

Key Account Director

Hospital Operating Theatre Stores and Supplies Manager

Category Manager (Procurement)

Wraparound Care Settings Manager

Head of Procurement

Marketing and Communications Manager

Delivery Lead

Paddock Club Project Manager (FTC Maternity Cover)

Project Manager

Project Manager

Deputy Manager

I want to receive the latest job alerts for manager in croughton, nth

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