Apprenticeship Work, Jobs in Crown Hill, Dev (with Salaries)

Customer Care Advisor
plymouthcommunityhomes —Plymouth
- £28,924 a year
- Call to connect
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
6d
Assistant Administrator (Apprenticeship Assessment)
Plymouth University —Plymouth
- £25,804 - £26,093 a year
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
11d
Housing Officer
plymouthcommunityhomes —Plymouth
- £42,938 a year
- Call to connect
- Hybrid work
- Annual leave
- Employee assistance programme
1d
Apprentice
KwikFit —Plymouth
- £16,505.60 - £22,392.32 a year
- Full-time
- English
- Mentoring
- School
- Employee discount
Assistant Housing Officer
plymouthcommunityhomes —Plymouth
- £34,290 a year
- Temporary
- Hybrid work
- Administrative experience
- Annual leave
- Employee assistance programme
5d
Homeownership Officer
plymouthcommunityhomes —Plymouth
- £37,213 a year
- Call to connect
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
Pharmacy Technician Apprenticeship
Skills 4 Group —Plymouth
- Customer service
- English
- Communication skills
Storeperson
Gallifordtry —Plymouth
- Full-time
- Computer literacy
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
7d
Engineering Apprentice
Kier Group —Okehampton
- £23,400 a year
- Part-time
- Mechanical knowledge
- Flexible schedule
Tenancy Sustainment Officer
plymouthcommunityhomes —Plymouth
- £33,849 a year
- Call to connect
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
7d
Panel Wire Person
Gallifordtry —Plymouth
- Full-time
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
LGV Driver Apprentice
Currys —Plympton
- £29,858 a year
- Full-time
- Customer service
- No experience needed
- Employee discount
Content Creator / Social Media Manager
Eilertsen Dental Care —Plymouth
- £15 - £30 an hour
- Part-time
- Social media management
- English
- Organisational skills
- Free parking
Quick apply
8h
Apprentice Cellular Network Field Engineer
ITP —Tavistock
- From £10.50 an hour
- Full-time
- Travel
- In-person
- Leadership
- Free parking
Quick apply
5d
Pharmacy Assistant Apprenticeship
Skills 4 Group —Plymouth
- Customer service
- English
- IT
14d
Cultural Learning & Participation Officer Apprentice (Level 3)
Theatre Royal Plymouth NEW —Plymouth
- £13.45 an hour
- Part-time
- Administrative experience
- First Aid Certification
- Mentoring
5d
Cultural Learning & Participation Officer Apprentice (Level 3)
Theatre Royal Plymouth —Plymouth
- £13.45 an hour
- Temporary
- Administrative experience
- First Aid Certification
- Mentoring
- Employee assistance programme
6d
Cleaner
plymouthcommunityhomes —Plymouth
- £21,040 - £25,949 a year
- Part-time
- Annual leave
- Employee assistance programme
4d
Commercial Premises Surveyor
plymouthcommunityhomes —Plymouth
- £41,588 a year
- Temporary
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
7d
Apprentice Construction Plant Engineer
McHale Komatsu Ltd —Plymouth
- Full-time
- Travel
Quick apply
11d

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Customer Care Advisor

plymouthcommunityhomes
Plymouth

Apply Now

Job details

Apprenticeship
£28,924 a year
6 days ago

Benefits

Cycle to work scheme
On-site gym
Free flu jabs
Annual leave
Company pension
Employee assistance programme
Gym membership
Transport links
Paid volunteer time

Qualifications

Customer service
Microsoft Office
IT

Full job description

Build Your Career. Make a Difference.

Support our customers, learn new skills and be part of something bigger.

At Plymouth Community Homes, we believe every customer interaction matters. That's why we're looking for a Customer Care Advisor to join our friendly, supportive and high-performing Customer Experience department at Plumer House.

If you're passionate about helping people, enjoy solving problems, and want to build a long-term career with a respected local organisation, this could be the perfect opportunity for you.

About the role

As a Customer Care Advisor, you'll play a key role in ensuring our customers feel listened to, supported and valued. You'll help manage customer feedback and complaints, working with colleagues across the organisation to find solutions and improve services for the 35,000+ people who call a PCH home.

Every day is different, offering the chance to develop your skills, build meaningful relationships and gain valuable experience within a business that genuinely invests in its people and their careers.

Working hours: Monday to Friday, 8:00am 5:00pm

What you'll be doing

As part of our Customer Care Team, you'll:

Be the first point of contact for customers, providing a professional and empathetic service.
Support customers through our feedback and complaints process.
Record, monitor and manage customer information accurately.
Work closely with teams across PCH to help resolve enquiries and improve outcomes.
Produce clear, helpful and customer-focused written correspondence.
Support a range of administrative activities that help keep the team running smoothly.
Contribute to improving the customer journey and helping us deliver outstanding service.

What we're looking for

We're keen to hear from people who:

Enjoy helping others and making a positive impact.
Communicate confidently and empathetically, both verbally and in writing.
Can handle sensitive situations professionally and with discretion.
Are organised, detail-focused and able to manage competing priorities.
Have good IT skills and are comfortable using systems, databases and Microsoft Office applications.
Thrive as part of a team but are equally confident working independently.
Are looking to learn, develop and grow their career in customer experience.

Whether you're already working in customer service or looking to take the next step in your career, we'll provide the support and opportunities to help you succeed.

Why Plymouth Community Homes?

As Plymouth's largest social housing provider, we manage over 16,000 homes and support more than 35,000 residents across the city. Our purpose is simple: to provide high-quality homes and services that help people and communities thrive.

When you join PCH, you're joining an organisation that values its people, encourages development and recognises the difference great colleagues make every day.

What we can offer you:

Excellent pension scheme with generous employer contributions.
25 days annual leave, rising to 30 days, plus Bank Holidays.
Holiday trading scheme.
Free onsite gym and changing facilities.
Three paid volunteering days each year through our Make a Difference programme.
Free Employee Assistance Programme, including counselling support.
Free annual flu vaccination.
Cycle to Work scheme.
Modern technology and digital tools to support flexible working.
A fun, welcoming culture with charity events, quizzes and team activities.
Modern offices in Crownhill with excellent transport links and local amenities nearby.

To Apply:

If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.

For an informal discussion about this role, please contact Laura Moss, Customer Care Supervisor on 07543 509385.

This post is not suitable for job share.

Shortlisting Date: 30th July 2026

Interview Date: 6th/7th August 2026

If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.

Living and Working in Plymouth

Apply Now

Refine Your Search

apprenticeship jobs in crown hill, dev

Customer Care Advisor

Assistant Administrator (Apprenticeship Assessment)

Housing Officer

Apprentice

Assistant Housing Officer

Homeownership Officer

Pharmacy Technician Apprenticeship

Storeperson

Engineering Apprentice

Tenancy Sustainment Officer

Panel Wire Person

LGV Driver Apprentice

Content Creator / Social Media Manager

Apprentice Cellular Network Field Engineer

Pharmacy Assistant Apprenticeship

Cultural Learning & Participation Officer Apprentice (Level 3)

Cultural Learning & Participation Officer Apprentice (Level 3)

Cleaner

Commercial Premises Surveyor

Apprentice Construction Plant Engineer

I want to receive the latest job alerts for apprenticeship in crown hill, dev

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