Community service officer Work, Jobs in Croydon, Gtl (with Salaries)

Resident Liaison Officer
Equans —Croydon
- Up to £33,000 a year
- Full-time
- Maintenance
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Apprentice Resident Liaison Officer
Equans —Croydon
- £21,000 - £24,000 a year
- Full-time
- Customer service
- No experience needed
- Communication skills
- Annual leave
- Employee discount
14d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Information Advice and Support Service Officer
London Borough of Bromley —London Borough of Bromley
- £33,835 a year
- Call to connect
- Remote
- Organisational skills
- Communication skills
- Negotiation
- Work from home
1d
Attendance Courts Officer
London Borough of Sutton —Wallington
- £20,337 - £46,968 a year
- Part-time
- Hybrid work
- School
- Annual leave
- Employee discount
9d
People Enablement Specialist
The Keyholding Company —London
- £40,000 - £45,000 a year
- Full-time
- Human resources
- AI
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Grounds Maintenance Person
Keniston Housing Association —Orpington
- £11,938.93 a year
- Part-time
- Customer service
- Maintenance
- In-person
- Annual leave
- Sick pay
Quick apply
11d
Security - Security Officer Brighton Weekend
BidvestNoonan —London
- £13.85 an hour
- Part-time
- University
- IT
- Annual leave
Quick apply
Hub Access Officer
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Annual leave
- Flexitime
5d
Police Community Support Officer - Inner London
British Transport Police —London
- £28,486.92 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
Quick apply
Housing Benefits Officer
Southcroft Healthcare Lodge Ltd —London
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Hotel
- Administrative experience
Quick apply
5d
Housing Officer
The Social Housing Family CIC —South East London
- £31,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee discount
Quick apply
10d
Sheltered Housing Officer
Aster Group —St. John's Wood
- £32,464 a year
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
11d
Case Officer
General Pharmaceutical Council —London
- £31,613 - £36,698 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Investigation Officer
Peabody —London
- £44,419 a year
- Hybrid work
- Analysis skills
- Travel
- IT
- Annual leave
8d
Compliance Officer
Richmond and Wandsworth Councils —London
- £38,976 - £47,229 a year
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
Quick apply
4d
Housing Officer
Battersea Fields Resident Management Organisation —Battersea
- £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Sick pay
Quick apply
9d
Community Engagement Officer
Chime Housing —Watford
- £26,650 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
Quick apply
3d
Security - Security Officer Brighton Fulltime
BidvestNoonan —London
- £13.85 an hour
- Full-time
- University
- IT
- Annual leave
Quick apply
POCA Confiscator – Payback Units
Metropolitan Police —Croydon
- £45,986 - £48,995 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Annual leave

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Resident Liaison Officer

Equans -
Croydon

Apply Now

Job details

Permanent | Full-time
Up to £33,000 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Maintenance
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Resident Liaison Officer

Offer ID:

84245

Job:

Support Functions / Other

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for an experienced Resident Liaison Officer to join our team in Croydon on a full-time, permanent basis. We offer a salary of up to £33,000 plus a company car.

This is an exciting opportunity to play a key role in supporting residents and clients across social housing refurbishment, maintenance, and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement works.

We are looking for someone with Resident Liaison Officer, Tenant Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, refurbishment, regeneration, or construction environments.

As a Resident Liaison Officer, you'll act as the key link between residents, site teams, and project managers, helping to minimise disruption, manage expectations, and maintain positive relationships within the local community.

A full UK driving licence is essential for this role.

About the Role

As the main point of contact for residents throughout the lifecycle of planned works, you will provide clear communication, coordinate access arrangements, and ensure residents feel informed and supported at every stage of the project.

Key Responsibilities

Build and maintain positive relationships with residents, ensuring they remain informed about planned works, project timelines, and progress updates.
Act as the primary point of contact between residents, site teams, project managers, and client representatives.
Coordinate access appointments and arrangements to support the successful delivery of works.
Distribute resident communications, including notices, newsletters, and project updates.
Respond to resident enquiries and concerns professionally, resolving issues promptly and escalating where required.
Support resident meetings, consultation events, open days, and community engagement activities.
Maintain accurate records of resident interactions, access arrangements, vulnerabilities, and any special requirements.
Work closely with site managers and project teams to ensure residents' needs are understood and considered throughout delivery.
Promote Equans' commitment to excellent customer service and community partnership.
Ensure residents' homes are treated with care, respect, and professionalism during all works.

About You

Proven experience working as a Resident Liaison Officer, Tenant Liaison Officer, or in a similar resident-facing role.
Previous experience within social housing, planned maintenance, refurbishment, regeneration, construction, or property services environments is essential.
Experience managing resident communications, appointments, access arrangements, and customer enquiries throughout planned works programmes.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of residents and stakeholders.
Strong organisational skills with the ability to manage multiple priorities effectively.
A compassionate, professional, and customer-focused approach.
Good IT and administrative skills with experience maintaining accurate records and resident communications.
The ability to work independently as well as collaboratively within a wider project team.
A full UK driving licence.

What We Offer

In return, we offer a competitive package and opportunities to develop your career within a leading organisation:

Competitive salary and benefits package
24 days annual leave plus bank holidays
Pension scheme
Life assurance
Employee benefits platform, including retail discounts and wellbeing support
Ongoing training and professional development opportunities
Career progression within a growing and diverse organisation

Why Equans?

At Equans, we deliver essential services across energy, regeneration, and facilities management, helping to create sustainable communities and improve everyday lives. Our people are at the heart of everything we do, and our Resident Liaison Officers play a vital role in ensuring projects are delivered with care, professionalism, and a strong focus on customer satisfaction.

Join Equans and help us make a positive impact in communities across the UK.

Place:

Workplace : Croydon United Kingdom

Apply Now

Refine Your Search

community service officer jobs in croydon, gtl

Resident Liaison Officer

Apprentice Resident Liaison Officer

Welfare Advice Officer

Information Advice and Support Service Officer

Attendance Courts Officer

People Enablement Specialist

Grounds Maintenance Person

Security - Security Officer Brighton Weekend

Hub Access Officer

Police Community Support Officer - Inner London

Housing Benefits Officer

Housing Officer

Sheltered Housing Officer

Case Officer

Investigation Officer

Compliance Officer

Housing Officer

Community Engagement Officer

Security - Security Officer Brighton Fulltime

POCA Confiscator – Payback Units

I want to receive the latest job alerts for community service officer in croydon, gtl

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