Senior operations analyst Work, Jobs in Croydon, Gtl (with Salaries)

Business Analysts — All Levels - UK Wide
Concept AI Ltd —London
- £35,000 - £120,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Flexitime
- Work from home
Quick apply
Graduate Business Analyst | London
eaChange —London
- £30,000 a year
- Bachelor's degree
- Communication skills
6d
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Communication skills
Quick apply
Claims Business Analyst
Markel International Services Ltd —Croydon
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Flexible schedule
Quick apply
11d
Head of IT
Carnall Farrar —London
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- AI
- Work from home
- Employee assistance programme
Quick apply
People Systems Analyst - Operations
Mott MacDonald —Croydon
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
8d
Senior Analyst/Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, etc)
HCN UK Management Services Ltd —London
- Analysis skills
- Bachelor's degree
- In-person
- Profit sharing
- Employee stock purchase plan
Business Process and Operations Analyst
MANAGEMENT CONSULTANCY CAMPUS LTD —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
Quick apply
12d
Graduate Operational Excellence Analyst
Day Lewis Pharmacy —London
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Analysis skills
13d
Executive Support Team Lead - Thomson Reuters Foundation
Thomson Reuters —London
- Full-time
- Analysis skills
- Continuous improvement
- Recruiting
Business Analyst
Tes Global —London
- £60,000 - £80,000 a year
- Full-time
- Writing skills
- Presentation skills
- Machine learning
- Annual leave
- Employee assistance programme
Quick apply
Senior Analyst (Digital & Transformation Consulting)
4C Associates —London
- Hybrid work
- Project management
- Organisational skills
PMO Analyst (Scheme and Technology Delivery)
Low Carbon Contracts Company —London
- £45,000 a year
- Hybrid work
- Writing skills
- Organisational skills
- Agile
- Annual leave
- Work from home
Quick apply
13d
Senior Analyst Business Intelligence - 3PL Order Management and Finance Operations
Alliance Healthcare —Woking
- Full-time
- Bachelor's degree
- Machine learning
- AI
Senior Service Analyst, Workforce Management (WFM)
Monzo —London
- £40,400 - £51,050 a year
- Weekend availability
- Remote
- Work from home
Junior Cyber Risk and Assurance Analyst
Bank of England —London
- Full-time
- English
- Analysis skills
- Presentation skills
- Annual leave
9d
KYC Client Onboarding Analyst
G MASS —London
- Hybrid work
- Organisational skills
- Communication skills
- Banking
Quick apply
Business Analyst - Onboarding
CMC Markets —London
- Full-time
- Mentoring
- Agile
- SDLC
Senior Business Analyst
Laing O'Rourke —Dartford
- Continuous improvement
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
12d
Fraud Data Analyst (Banking) - 6-Month Contract
Capitex —London
- Hybrid work
- Banking
- Analytics
Quick apply
11d

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Business Analysts — All Levels - UK Wide

Concept AI Ltd
London

Quick apply

Job details

Full-time
£35,000 - £120,000 a year

Benefits

Flexitime
Work from home

Qualifications

Jira
Facilitation
Power BI
Waterfall
Stakeholder collaboration
User stories
Requirement elicitation
Stakeholder liaison
Engineering
System architecture
Business analysis
Process improvement
Requirements gathering workshops
Tableau
Change management
Power BI data visualisation
Analysis skills
Bachelor's degree
Confluence
Scrum
Multidisciplinary collaboration
Business requirements
Business
Communication skills

Full job description

We work with a range of UK employers actively hiring across these roles

Job Description:

UK-Based (On-Site, Hybrid or Remote)

About the Role
We're looking for experienced Business Analysts at all levels—from Business Analyst through to Senior, Lead, Head of Business Analysis, Technical Business Analyst and Business Systems Analyst positions—for upcoming roles across digital, financial, regulatory, customer, operations and transformation programmes. These are hands-on roles where you'll sit at the meeting point of business and technology, turning unclear problems into structured, actionable work that delivers measurable outcomes.

You'll work across the full analysis lifecycle—from stakeholder engagement and discovery through to requirements, process design, delivery support and benefits realisation. The role suits someone who pairs strong analytical and requirements discipline with the facilitation skill to align stakeholders and the commercial nous to focus the work where it matters.

Key Responsibilities

Partner with business stakeholders to understand objectives, surface real problems and shape them into scoped analytical or change work
Elicit, document and validate requirements across functional, non-functional, data and process dimensions
Map current and future-state processes (BPMN, flowcharts, journey maps) and identify improvement opportunities
Translate business needs into clear specs, user stories and acceptance criteria for delivery teams
Conduct data and process analysis to support business cases, prioritisation and decision-making
Run workshops, interviews and facilitated sessions across operational, commercial and technical audiences
Support testing, UAT and go-live activities to ensure delivery lands the intended outcomes
Partner with change, training and operations colleagues to embed new ways of working
(Technical / Systems BA) Bridge between business stakeholders and engineering—data flows, integrations, system behaviour, API design from a functional perspective
(For Senior/Lead/Head of) Set BA standards and practice, mentor analysts, lead larger transformation and change programmes

What You'll Bring

Technical Expertise:

Strong requirements elicitation, documentation and management techniques
Process modelling and design (BPMN, swim lanes, journey mapping, value stream mapping)
Agile artefacts—user stories, acceptance criteria, backlog refinement, story mapping
Working SQL skills for data investigation and validation (intermediate level)
Familiarity with BI / visualisation tools for self-service analysis (Power BI, Tableau or equivalent)
Confident with collaboration and documentation tooling (Confluence, Jira, Lucidchart, Miro)
(Technical / Systems BA) Understanding of system architecture, data flows, integrations and APIs from a functional standpoint
Familiarity with one or more delivery methodologies (Agile, Scrum, Kanban, SAFe, Waterfall) and pragmatism about choosing the right one

Business & Soft Skills:

Strong stakeholder facilitation—able to hold the room with operational, commercial and technical audiences
Excellent written and verbal communication; able to make complex ideas legible to non-specialists
Workshop design and running—structured, outcome-focused, energising
Pragmatism—balancing analytical thoroughness with delivery momentum
Naturally curious about the business behind the requirements
Comfortable with ambiguity and able to bring structure to messy problems
Collaborative approach with product, engineering, operations, change and SME teams

Domain Flexibility:

Roles span digital transformation, financial services, regulatory and compliance, customer operations, commercial, supply chain, public sector and platform programmes
Background in any of these is welcomed; appetite to learn an adjacent domain valued just as much

Experience Level:

Minimum 2+ years for Business Analyst, 4+ for Senior, 7+ for Lead / Head of Business Analysis
Background in business analysis, technical / systems analysis, process improvement, change or transformation
Examples of analyses, requirements or change initiatives you've owned end-to-end

What We Offer

Opportunity to work on commercially meaningful change where analysis genuinely shapes the outcome
Exposure to modern delivery methodologies, transformation programmes and contemporary tooling
Roles at the level you're ready for—we're hiring across the full BA spectrum, IC through to Head of
A collaborative environment where structured thinking and facilitation skill are both valued
Clear scope to develop specialist depth (digital, regulatory, technical, transformation) or stay broad
Flexible working arrangements (on-site, hybrid or remote) and supportive team culture

Job Type: Full-time

Pay: £35,000.00-£120,000.00 per year

Benefits:

Flexitime
Work from home

Work Location: Hybrid remote in London W1T

Quick apply

Refine Your Search

senior operations analyst jobs in croydon, gtl

Business Analysts — All Levels - UK Wide

Graduate Business Analyst | London

Training and Support SME (Military)

Claims Business Analyst

Head of IT

People Systems Analyst - Operations

Senior Analyst/Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, etc)

Business Process and Operations Analyst

Graduate Operational Excellence Analyst

Executive Support Team Lead - Thomson Reuters Foundation

Business Analyst

Senior Analyst (Digital & Transformation Consulting)

PMO Analyst (Scheme and Technology Delivery)

Senior Analyst Business Intelligence - 3PL Order Management and Finance Operations

Senior Service Analyst, Workforce Management (WFM)

Junior Cyber Risk and Assurance Analyst

KYC Client Onboarding Analyst

Business Analyst - Onboarding

Senior Business Analyst

Fraud Data Analyst (Banking) - 6-Month Contract

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