Product support Work, Jobs in Croydon (with Salaries)

Sales Coordinator
Light Style London Ltd —Croydon
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Flexitime
- Employee discount
Quick apply
Allocator
Muji —London
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Work from home
- Employee discount
Quick apply
11d
Technical Product Support Executive
AWE Europe Ltd —Epsom
- £25,420 - £30,000 a year
- Full-time
- English
- Travel
- Computer networking
- Free parking
- Profit sharing
Quick apply
8d
Sales Executive
Loupe —Croydon
- £13.37 an hour
- Full-time
- Merchandising
Quick apply
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Communication skills
- Flexitime
- Work from home
Quick apply
Digital Systems Administrator
Tropic Skincare —Croydon
- £28,000 a year
- Monday to Friday
- Hybrid work
- Product management
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1h
Visitor Services Assistant
The Sherlock Holmes Museum —London
- £13 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
7d
Production Operator (Full-Time)
Label Express Ltd. —London
- Full-time
- Maintenance
- Warehouse experience
- In-person
- Free parking
- Life insurance
Quick apply
4d
Retail Assistant - Indoor Plants (alternate weekends only)
Ruxley Manor Garden Centre —Sidcup
- Up to £12.75 an hour
- Weekends only
- Merchandising
- Cleaning
- Free parking
- Store discount
Quick apply
Product Support Specialist
The Good Travel Collective —London
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Live Chat Agent
Mr Lender —Loughton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
12d
Service Advisor
Invicta - Croydon —Croydon
- Up to £45,000 a year
- Full-time
- In-person
- Employee discount
- Life insurance
Quick apply
Product Support Specialist
Pigment —London
- Full-time
- Remote
- English
- Flexible schedule
Quality Control Analyst
ACE Laboratories Ltd —London
- £26,500 - £28,000 a year
- Full-time
- Writing skills
- Laboratory experience
- Quality control
- Free parking
Quick apply
12d
Yard Assistant
Standard Plant Hire Ltd —London
- Overtime
- Customer service
- Driving
- Cleaning
Quick apply
Business Analysts — All Levels - UK Wide
Concept AI Ltd —London
- £35,000 - £120,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Flexitime
- Work from home
Quick apply
6d
Application Support Analyst - Claims
Kennedys Law —London
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Personal Assistant and Team Coordinator
The Travel Division —Surbiton
- £35,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Gym membership
Quick apply
11d
Experience Support Supervisor Ref 317/LB
Birkin Cleaning Services Limited —London
- £18.93 an hour
- Part-time
- Customer service
- Computer literacy
- Supervising experience
- Annual leave
Quick apply
6d
Experience Support Supervisor Ref 315/LB
Birkin Cleaning Services Limited —London
- £18.93 an hour
- Part-time
- Customer service
- Computer literacy
- Supervising experience
- Annual leave
Quick apply
6d

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Sales Coordinator

Light Style London Ltd
Croydon

Quick apply

Job details

Permanent | Graduate | Full-time
£30,000 - £35,000 a year

Benefits

Casual dress
Flexitime
Company pension
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Google Suite
Pricing
Customer relationship building
Packing
Client engagement
Sales administration
Microsoft Office Suite
Client relationship development
Handling customer enquiries
Administrative experience
Bachelor's degree
Client services
Customer relationship management
Organisational skills
Stocking
Customer interaction
Sage 50 Accounting
Order processing
Sales and customer service experience
Account management
Picking & packing
Communication skills
Supply chain customer service
Marketing

Full job description

Lightstyle London has been supplying decorative lighting to businesses across the UK and EU for the past 25 years. We pride ourselves on delivering exceptional customer service and efficient order fulfilment. We are a small, energetic team with a friendly and supportive work environment.

We are currently looking for a reliable and motivated Sales Coordinator to join our team. This role would suit someone who is organised, proactive, and able to manage multiple tasks in a fast-paced environment. This is a varied role where you will process orders, manage customer relationships, attend trade exhibitions, and support a range of marketing activities. Excellent communication skills, strong attention to detail, and a customer-focused approach are essential. The successful candidate will be confident working with customers and colleagues, supporting the sales process from order placement through to dispatch. A positive, solution-oriented attitude and the ability to work well as part of a team are key to succeeding in this role.

Key Responsibilities

Act as the primary point of contact for UK customer sales enquiries.
Manage and process customer orders across the UK and Northern Ireland from multiple sales channels, including the company website, trade exhibitions, wholesale marketplace, email, and telephone.
Prioritise urgent orders to meet customer requirements.
Handle order amendments and customer requests promptly.
Coordinate back orders and keep customers informed of expected dispatch dates.
Prepare and send order and proforma confirmations
Follow up on outstanding proforma invoices.
Identify opportunities for repeat business and recommend complementary products.
Work closely with the director to monitor and allocate critical stock.
Create and maintain accurate customer and order records in Sage50.
Maintain accurate product availability and stock information on the wholesale marketplace.
Coordinate the transfer of complete and accurate customer orders to the warehouse for picking, packing, and dispatch.
Ensure orders have been invoiced correctly.
Monitor and report website ordering issues.
Monitor the accuracy of online product information.
Follow up website enquiries and sales leads.
Attend trade exhibitions, engage with visitors, promote the company's products, and take customer orders.
Build and maintain strong relationships with prospective and existing customers.
Ensure all exhibition equipment, displays, and materials are prepared and transported to trade exhibitions.
Ensure exhibition orders are accurately downloaded into SAGE, investigating and resolving any import issues promptly.
Follow up leads generated from exhibitions to convert opportunities into sales.
Conduct post-event follow-up with exhibition prospects and existing customers to strengthen relationships and maximise sales opportunities.
Produce weekly sales performance reports.
Provide support for marketing activities, including assisting with product photoshoots as required.
Coordinate catalogue requests.
Prepare and update price lists.
Manage and track samples.

About You

To be successful, you will have:

A proven background in sales, customer service, account management, or sales administration.
Excellent verbal and written communication skills, with the ability to build strong relationships with customers and colleagues.
A proactive, sales-focused approach with strong problem-solving skills.
Excellent organisational and administrative skills, with the ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
Confidence communicating with customers by phone, email, and in person.
The ability to work both independently and collaboratively in a fast-paced environment.
The ability to work effectively under pressure and meet tight deadlines.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
Experience using Sage50 (desirable).
Experience attending trade shows or exhibitions (desirable).
Knowledge of order processing and sales administration (desirable).
Previous experience in shipping coordination or administration (desirable).
A willingness to learn new skills and contribute positively to the team.

Personal Attributes

Self-motivated, collaborative, and proactive.
Commercially aware.
Professional and customer-focused.
Able to manage multiple priorities and adapt to changing demands.
Comfortable working in a small business environment.

What's on Offer

Competitive salary
Company pension.
Staff purchase scheme.
Opportunities for career progression and increased responsibility for the right candidate.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Flexitime
Sick pay

Education:

Bachelor's (required)

Work Location: In person

Quick apply

Refine Your Search

product support jobs in croydon

Sales Coordinator

Allocator

Technical Product Support Executive

Sales Executive

Software Support Specialist

Digital Systems Administrator

Visitor Services Assistant

Production Operator (Full-Time)

Retail Assistant - Indoor Plants (alternate weekends only)

Product Support Specialist

Customer Service Live Chat Agent

Service Advisor

Product Support Specialist

Quality Control Analyst

Yard Assistant

Business Analysts — All Levels - UK Wide

Application Support Analyst - Claims

Personal Assistant and Team Coordinator

Experience Support Supervisor Ref 317/LB

Experience Support Supervisor Ref 315/LB

I want to receive the latest job alerts for product support in croydon

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