Engagement manager Work, Jobs in Crumpsall, Gtm (with Salaries)

Activation & Engagement Manager
Bright HR Limited —Manchester
- Up to £35,000 a year
- Monday to Friday
- CRM software
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Research Impact and Engagement Manager
Manchester Metropolitan University —Manchester
- £48,822 - £56,535 a year
- Full-time
- Hybrid work
- Communication skills
- Life insurance
8d
Partnership and Engagement Manager Greater Manchester
Ingeus —Manchester
- £38,500 a year
- Full-time
- Budgeting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Families First Programme Manager
Oldham Council —Oldham
- £60,000 - £63,305 a year
- Data analysis skills
- Analysis skills
- Annual leave
- Employee discount
Partnership & Engagement Officer
Tameside Council —Tameside
- £34,434 - £39,152 a year
- Call to connect
7d
People Advisor - ER
Manchester Airport —Manchester
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Employee discount
4d
People & Culture Manager
Deckers Group —Rochdale
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Work from home
- Employee discount
Quick apply
4d
Assistant Community Manager
NATIVE Communities —Manchester
- £30,000 - £40,000 a year
- Full-time
- Hospitality
- Customer service
- Team management
- Employee assistance programme
- Referral programme
Quick apply
6d
Neighbourhood Engagement Officer
Tameside Council —Tameside
- £31,022 - £33,699 a year
- Call to connect
- Communication skills
1d
Co Production, Participation and Engagement Manager
DAVID LEWIS CENTRE —Alderley Edge
- £39,598 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
6d
Internal Communications & Engagement Manager
Community Integrated Care —Widnes
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Residential Property Manager
Romiley Property Limited —Manchester
- £23 - £28 an hour
- Part-time
- Hybrid work
- English
- AI
Quick apply
7d
Neighbourhood Manager
Wythenshawe Community Housing Group —Manchester
- £48,828.62 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Gym membership
5d
Stakeholder Engagement Lead
Metis Consultants —Manchester
- Mentoring
- Organisational skills
- Communication skills
6d
Change Lead
BPP Holdings —Manchester
- Hybrid work
- Training & development
- AI
- Communication skills
- Annual leave
- Employee discount
3d
Change Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £45,091 - £49,282 a year
- Full-time
- Continuous improvement
23h
Engagement Officer (Part-Time)
Proper Job Theatre Company —Huddersfield
- Part-time
- CRM software
- In-person
Quick apply
1h
Operations Manager
Great Bear —Oldham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
SweetPeak Customer Solutions Ltd —Manchester
- £3,800 - £7,800 a month
- Full-time
- CRM software
- Microsoft Office
- Bachelor's degree
- Free parking
- Store discount
Quick apply
12d
RISE Adviser - North West - Secondary adviser
Department for Education —Manchester
- £600 a day
- Part-time
- Presentation skills
- Travel
- Leadership

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engagement manager jobs near crumpsall, gtm

Activation & Engagement Manager

Bright HR Limited
Manchester

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Job details

Up to £35,000 a year

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

CRM software
Stakeholder collaboration
Analysis skills
Continuous improvement cycles oversight
Team management
Employee performance appraisals
Management reporting
Customer support
Customer interaction
Communication skills

Full job description

Salary: Salary up to £35,000 • Location: Manchester

Activation & Engagement Manager

Salary up to £35,000

Location

Manchester

Purpose

As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services.

Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies.

Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients. Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey.

*Reports to *

Head of Service

Hours of work

Monday – Friday – 9am – 5:30pm

Day-to-day responsibilities include but are not limited to the below:

Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey
Develop and guide the Activation Team to deliver minimum 80% activated clients.
Deliver a “best in class” service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion.
Develop and execute comprehensive onboarding strategies to drive customer activation and engagement
Collaborate with cross-functional teams to design and implement onboarding programs
Create engaging content, including email campaigns, tutorials, and guides to support onboarding
Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes
Manage and track key performance indicators (KPIs) to measure onboarding success within your team.
Provide exceptional customer support and address customer concerns in a timely and professional manner
Look at overall client cancelations and look at YOY reduction, with suggesting ways to improve.
Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement.
Conduct monthly/Bi-annual team 1-1 and appraisals, and be able to give constructive feedback, and help coach team members in line with company development.
Manage and track client journey and suggest and implement change to support adoption of the product and software.
Be able to look at and report on daily / weekly / monthly KPI’s and look at where improvement can be made team and department wide, In order to support the company yearly objectives.

Required skills and experience

Strong understanding of customer onboarding principles and best practices
Excellent communication, project management, and analytical skills
Ability to work in a fast-paced environment and prioritize multiple tasks
Team management of 2 years
Proficiency in CRM software and data analysis tools

BrightHR Benefits

Enhanced holidays – 25 days increasing to 27 after 2 years’ service and 28 after 5 years’ service (22 Days for Field Sales)
Private health care cover after 5 years’ service
New business referral scheme
Access to Health Shield
Access to the EAP service
Refer a friend scheme
Paid birthday leave
Pension scheme contribution increasing to 5% after 5 years’ service and again to 7% after 7 years’ service
Group life insurance
Eye care contribution
Free fruit (office-based staff)
Travel Season Ticket loan scheme
Milestone recognition
Discounted products – Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements
Pace health Club (situated in the park Inn) discounted gym membership and spa treatments
Park Inn 20% food and drink discount
New Century 20% food and drink discount
Revolution De Cuba 20% food and drink discount
Cycle 2 Work scheme* after probationary period
On site Gym
Bright Exchange perks

Values & Behaviours

Living the company values of We care, We take action, we innovate, we inform, and we do the right thing
We lead by example and recognise those living our values
We drive the narrative by inspiring and engaging our team
We collaborate with rigor and embrace diversity of thought
We deliver with a united voice
We take ownership by staying close to team performance by Super Coaching and Walking the Walk
We keep our approach simple and stick to the playbook to deliver on promise
We think critically and commercially, assess the situation before jumping to the solution

We are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart.

We are on a mission to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, and business support to over 95,000 businesses globally.

We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind.

BrightHR is an Equal Opportunity and Disability Confident Employer, committed to diversity and inclusion without regard to protected characteristics

Apply Now

Refine Your Search

engagement manager jobs in crumpsall, gtm

Activation & Engagement Manager

Research Impact and Engagement Manager

Partnership and Engagement Manager Greater Manchester

Families First Programme Manager

Partnership & Engagement Officer

People Advisor - ER

People & Culture Manager

Assistant Community Manager

Neighbourhood Engagement Officer

Co Production, Participation and Engagement Manager

Internal Communications & Engagement Manager

Residential Property Manager

Neighbourhood Manager

Stakeholder Engagement Lead

Change Lead

Change Manager

Engagement Officer (Part-Time)

Operations Manager

Customer Success Manager

RISE Adviser - North West - Secondary adviser

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