Reservation agent Work, Jobs in Crumpsall, Gtm (with Salaries)

Guest Service Agent
Aloft By Marriott Manchester —Manchester
- Weekend availability
- Hospitality
- Hotel
- Front desk
Quick apply
16h
Central Reservations & Events Agent
Mollies —Manchester
- £28,000 a year
- Weekend availability
- Bar
- Hotel
- Guest services
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Reservations Agent
FAIRMONT —Knutsford
- Full-time
- Hotel
- Organisational skills
- In-person
Quick apply
Guest Service Manager
Hampton by Hilton Manchester Northern Quarter —Manchester
- Part-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
6d
Senior Meeting & Events Executive
Holiday Inn Manchester City —Manchester
- Full-time
- Hotel
- Employee discount
Quick apply
Account Manager
Property Perspective —Altrincham
- £26,000 - £40,000 a year
- Monday to Friday
- Organisational skills
- In-person
- Communication skills
Quick apply
2d

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GROUP RESERVATIONS MANAGER
RAMONA & The Firehouse —Manchester
Commercially driven with a natural passion for sales and achieving targets. Maintain a proactive approach to achieving and exceeding sales targets.
£38,000 - £40,000 a year
Quick apply
3d
GiGi Manchester - Reservations Manager
GiGi Manchester - Reservations Manager —Manchester
You’ll understand the rhythm of the restaurant,know how to maximise our diary without compromising service and work closely with the management,host and sales…
Up to £15 an hour
Quick apply
18h

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Guest Service Agent

Aloft By Marriott Manchester
Manchester

Quick apply

Job details

Full-time
16 hours ago

Qualifications

Guest check-in and check-out
Hospitality
Guest relations
Hotel and accommodations experience
Accommodation booking
Front desk
Guest services
Guest services telephone call handling
Communication skills
Hotel front office operations
Hotel experience

Full job description

Job Overview

The Guest Service Agent plays a key role in delivering a friendly, efficient, and memorable experience for all guests at Aloft by Marriott. This position is primarily based on Reception, acting as the first point of contact for guests, while also supporting the F&B operation as required to ensure smooth daily hotel operations.

The successful candidate will be passionate about hospitality, have a positive and proactive attitude, and be always committed to upholding Marriott brand standards.

What will I be doing?

As Guest Service Agent, you will:

· Be the friendly face that welcomes guests, making their first impression unforgettable from check-in to check-out.

· Handle check-ins, check-outs, and everything in between with ease, helping guests settle in seamlessly.

· Be the go-to person for guest questions, whether it's the best brunch spots nearby or directions to local attractions.

· Process bookings and payments with precision, ensuring every detail is spot-on for a hassle-free stay.

· Work with housekeeping and maintenance teams to quickly handle guest requests and keep everything running smoothly.

· Keep the front desk looking sharp, creating an inviting and professional vibe for every visitor.

· Manage daily tasks like calls, emails, and reservations with efficiency, staying cool under pressure.

· Assist guests during breakfast to ensure they receive the brand standard Hamptonality breakfast.

· Go the extra mile for special requests, adding that extra touch to make guests' stays memorable.

What are we looking for?

To successfully fill this role, you should demonstrate the following:

A welcoming personality who loves connecting with people and making their day brighter.
Strong communication skills, comfortable chatting with guests and coordinating with team members.
Sharp attention to detail, especially when it comes to handling guest needs and reservations.
A problem-solver who can think on their feet, handling any situation with a positive attitude.
Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
High energy and adaptability, thriving in a fast-paced environment where no two days are the same.
Experience within the hotel or hospitality industry.
Resilient, adaptable, and able to remain calm under pressure in a fast-paced environment.
Impeccable grooming and professional presentation.
Flexibility to support the operation across various shifts, including weekends and holidays.

Job Type: Full-time

Work Location: In person

Quick apply

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reservation agent jobs in crumpsall, gtm

Guest Service Agent

Central Reservations & Events Agent

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Senior Meeting & Events Executive

Account Manager

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