Patient experience manager Work, Jobs in Cuffley, Hrt (with Salaries)

Activity Facilitator - Heritage Lounge
Heritage Lounge —Letchworth
- £14 an hour
- Part-time
- Customer service
- Care experience
- Organisational skills
- Referral programme
Quick apply
9d
Operations & Clinic Manager
Envisage Dental UK —Berkhamsted
- Full-time
- Leadership
- Free parking
- Referral programme
Quick apply
13d
Rehab Services Lead
Cleveland Clinic London —London
- Full-time
- Annual leave
- Employee assistance programme
13d
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
Practice manager
London - Harley Street Smile Clinic —London
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
Marketing & Patient Experience Manager
London - The Dental Surgery Corn Exchange —London
- £17 an hour
- Full-time
- Marketing
- Social media management
- Microsoft Office
Quick apply
3d
Patient Transport Controller
SSC secure transport —Enfield
- £15.90 an hour
- Weekend availability
- Customer service
- Computer literacy
- Organisational skills
- Free parking
Quick apply
3d
Estates Manager
HCA International —London
- Up to £65,000 a year
- Full-time
- Hospital
- Engineering
- Organisational skills
- Employee discount
Clinic Lead
MyHealthcare Clinic —Swiss Cottage
- From £28,000 a year
- Part-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
1d
Senior Manager, Patient Safety Scientist
Bristol-Myers Squibb —Uxbridge
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Analysis skills
Senior Patient Advisor
UK Vein Clinic —London
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
8d
Facilities Operations Manager
Bridge Clinic London —London
- £38,000 - £45,000 a year
- Full-time
- Laboratory experience
- Maintenance
- Administrative experience
Quick apply
Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Clinical Service Manager
Acacium Group —London
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
Quick apply
6d
Policy and Public Affairs Manager
Epilepsy Society —Chalfont Saint Peter
- £44,133 a year
- Annual leave
- Employee assistance programme
Practice Manager
Colosseum Dental UK —Welwyn Garden City
- Mentoring
- Nursing
- Employee assistance programme
- Employee discount
Quick apply
13d
Patient Engagement Manager
Phoenix Hospital Group —London
- CRM software
- Sales
- Business development
Quick apply
8d
Senior Manager Medical Information
Vertex Pharmaceuticals —Paddington
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- In-person
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme

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Activity Facilitator - Heritage Lounge

Heritage Lounge
Letchworth

Quick apply

Job details

Part-time
£14 an hour
9 days ago

Benefits

Company pension
Referral programme

Qualifications

Assisted living experience
Customer service
Care experience
Care home
Senior care
Organisational skills
Communication skills

Full job description

Heritage Lounge – Premium Day Centre for Older Adults

Role: Activity Facilitator

Location: Onsite - Letchworth

Pay: £14.00 per hour

Reports to: Lounge Manager

Welcome to Heritage Lounge!

Heritage Lounge is redefining what daytime support for older adults can look like.

More than a traditional day centre, Heritage Lounge offers elegant daytime experiences that combine comfort, companionship, gentle support, and thoughtfully curated activities that promote wellbeing and independence. Designed as a luxury alternative to conventional day centres, we provide a welcoming, refined, lounge-style environment where older adults can socialise, learn, relax, and thrive.

Open from 7am to 7pm, Monday to Friday, our guests enjoy a varied programme of engaging activities including arts and crafts, mindfulness sessions, live music, wellness initiatives, social events, and much more.

As we continue to grow, we are looking for a passionate and creative Activity Facilitator to join our team and play a key role in delivering exceptional experiences for our attendees.

About the Role

The Activity Facilitator will be responsible for planning, preparing, and delivering a varied programme of meaningful activities that enhance the wellbeing, independence, and quality of life of older adults attending Heritage Lounge.

This is a hands-on role that combines activity delivery, creativity, relationship building, and staff support. You will lead both group and one-to-one sessions, encourage participation, develop new ideas, and help create an environment where every attendee feels valued, included, and engaged.

You will also support and train colleagues to confidently facilitate activities that promote social interaction, cognitive stimulation, physical wellbeing, and enjoyment.

Key Responsibilities

Activity Planning, Preparation & Delivery

Plan, organise, and lead daily activities for attendees.
Deliver a varied programme of group and one-to-one activities that promote wellbeing, confidence, independence, and social inclusion.
Encourage participation while adapting activities to meet individual needs, abilities, and preferences.
Ensure all activities are meaningful, engaging, enjoyable, and person-centred.
Prepare activity plans, materials, equipment, and resources to a high standard.
Research and introduce new activities that support physical, emotional, social, and cognitive wellbeing.
Monitor attendance, participation, and feedback to continuously enhance the activity programme.

Staff Training & Support

Support colleagues to confidently facilitate activities within Heritage Lounge.
Provide practical coaching and guidance on engaging older adults in meaningful activities.
Promote understanding of activity-based wellbeing and person-centred engagement.
Develop activity resources and guidance materials that can be used independently by the wider team.
Foster a culture where meaningful engagement is everyone's responsibility.

General Responsibilities

Promote dignity, independence, choice, and inclusion at all times.
Build positive relationships with attendees, families, volunteers, and community partners.
Ensure activities are delivered safely and in line with health and safety requirements.
Maintain accurate activity records, participation data, and outcome monitoring.
Support seasonal events, celebrations, and community engagement initiatives throughout the year.

About You

We're looking for someone who is enthusiastic, compassionate, and genuinely passionate about enriching the lives of older adults.

Essential Skills & Experience

Experience in caregiving, elder care, community engagement, or a similar role.
Experience facilitating activities with adults in a care or wellbeing setting.
Excellent interpersonal and communication skills.
A caring, patient, and compassionate approach.
Ability to work effectively both independently and as part of a team.
Basic understanding of health and safety practices.

Key Competencies

Empathy & Compassion – Ability to build meaningful and trusting relationships.
Safety Awareness – Commitment to maintaining a safe and supportive environment.
Teamwork – Strong collaboration and relationship-building skills.
Adaptability – Able to adjust activities to suit varying interests, abilities, and needs.
Attention to Detail – Observant and attentive to the wellbeing of attendees.
Organisation – Strong planning and preparation skills.
Customer Service Excellence – Passion for delivering outstanding experiences and support.

What We Offer

Competitive pay of £14.00 per hour
Opportunities for professional development and ongoing training
Company pension scheme
The opportunity to be part of an innovative, premium care and wellbeing service
A rewarding role where you can make a genuine difference to the lives of older adults every day

Apply today and become part of a team that is redefining day care for older adults.

If you are passionate about creating meaningful experiences, building lasting connections, and helping older adults live happier, healthier, and more fulfilling lives, we would love to hear from you!

Pay: £14.00 per hour

Benefits:

Company pension
Referral programme

Application question(s):

Do you have previous experience facilitating group activities?

Experience:

Support Worker: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient experience manager jobs in cuffley, hrt

Activity Facilitator - Heritage Lounge

Operations & Clinic Manager

Rehab Services Lead

Regional Business Manager

Services Manager

Practice manager

Marketing & Patient Experience Manager

Patient Transport Controller

Estates Manager

Clinic Lead

Senior Manager, Patient Safety Scientist

Senior Patient Advisor

Facilities Operations Manager

Head of Dispensary Operations

Clinical Service Manager

Policy and Public Affairs Manager

Practice Manager

Patient Engagement Manager

Senior Manager Medical Information

Operations Support

I want to receive the latest job alerts for patient experience manager in cuffley, hrt

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