Senior client manager Work, Jobs in Culcheth, Chs (with Salaries)

Senior Contracts / Operations Manager
Sylk Flooring Ltd —Macclesfield
- £50,000 - £60,000 a year
- Full-time
- Project management
- Driving
- Travel
Quick apply
13d
Client Development Manager
Sykes Holiday Cottages —Chester
- Up to £50,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
10d
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
1d
Senior Planner
AmcoGiffen —Warrington
- £65,000 - £75,000 a year
- Full-time
- Civil engineering
- Contracts
- Communication skills
- Life insurance
Quick apply
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Client Services Manager
Brique Web Solutions Ltd —Liverpool
- £39,233 - £56,600 a year
- Full-time
- Management
- English
- In-person
Quick apply
1d
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
10d
Senior Finance Manager
GXO Logistics —Warrington
- Up to £75,000 a year
- Full-time
- Microsoft Excel
- Annual leave
- Employee assistance programme
Senior Project Manager
Glanua —Newton-le-Willows
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
Quick apply
Senior Contracts Manager
Nationwide Fencing Services Ltd —Liverpool
- £48,753.69 - £68,692.26 a year
- Full-time
- Civil engineering
- Travel
- Organisational skills
Quick apply
Senior Lead Consultant
GAIS Consulting Group Ltd. —Manchester
- £69,420.00 - £84,234.77 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Mentoring
- Health & wellbeing programme
- Flexitime
Quick apply
Senior Marketing Manager
DFS —Warrington
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Senior Operations Manager -HV
OCS Group —Salford
- No degree
- Contracts
- Leadership
Quick apply
Senior Client Manager
Equilibrium Financial Planning —Wilmslow
- £50,000 - £70,000 a year
- Annual leave
- Work from home
Director of Client Services
Mukinge Business Solutions Ltd —Manchester
- £57,000 - £93,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
5d
Client Manager/Senior Manager
Xeinadin —Bolton
- Accounting
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Senior Marketing Manager
Marketing and Commercialisation Agency —Manchester
- £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
Quick apply
10d
Senior Planner
Glanua —Newton-le-Willows
- Full-time
- Project management
- Contracts
- Construction experience
Quick apply
Project Manager
Qureos Inc —Leyland
- £52,000 - £64,000 a year
- Full-time
- PMP
- Project management
- Bachelor's degree
- Annual leave
Senior Client Development Manager
Love2shop —Liverpool
- Full-time
- Hybrid work
- Sales
- Travel
- In-person
- Work from home
- Employee discount
Quick apply

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Senior Contracts / Operations Manager

Sylk Flooring Ltd
Macclesfield

Quick apply

Job details

Full-time
£50,000 - £60,000 a year
13 days ago

Qualifications

Contract management
Driving Licence
Project management
Driving
Organisational skills

Full job description

Senior Contracts Manager / Operations Manager

Location: Macclesfield, Cheshire (Nationwide Travel Required)

Salary: £50,000–£60,000 + Company Vehicle + Performance Bonus

About Sylk Flooring

Sylk Flooring is a growing commercial flooring contractor delivering projects nationwide across healthcare, education, retirement living, offices and commercial developments.

We're looking for an experienced Senior Contracts Manager / Operations Manager to take ownership of our live projects, installation teams and operational performance. This is a senior leadership position for someone who wants to build systems, improve profitability and help grow the business.

The successful candidate will report directly to the Managing Director and become responsible for the day-to-day running of operations.

The Role

You will have complete responsibility for delivering projects safely, profitably and on programme.

Your role is not simply to manage contracts—it is to improve how the business operates.

You will oversee:

Project delivery
Installation teams
Subcontractor management
Labour planning
Commercial performance
Customer satisfaction
Quality control
Operational systems

Your success will be measured on profitability just as much as project completion.

Key ResponsibilitiesProject Delivery

Manage multiple commercial flooring contracts simultaneously.
Ensure projects are delivered on time and within budget.
Chair internal project meetings.
Attend client and site meetings.
Resolve site issues quickly.
Oversee project handovers.

Labour Management

Plan labour requirements weeks in advance.
Allocate employed fitters and subcontractors.
Reduce downtime.
Monitor productivity.
Build and maintain a trusted subcontractor network.
Recruit additional installers where required.

Margin Protection

One of the most important parts of the role.

Responsibilities include:

Track labour against tender allowances.
Monitor material usage.
Approve variations.
Prevent overspend.
Review project profitability every week.
Escalate risks before margins disappear.
Work alongside estimating to improve future pricing.

Operational Management

Develop systems that make the business more efficient.

Including:

Installation planning
Delivery scheduling
Material tracking
Site reporting
Quality inspections
Completion paperwork
Snagging process
Handover process

Client Management

Maintain excellent relationships with:

Main Contractors
Quantity Surveyors
Site Managers
Clients

Represent Sylk Flooring professionally on every project.

Health & Safety

Ensure all projects comply with:

RAMS
Site procedures
Company policies
SafeContractor requirements

Financial Control

Review every live contract.

Monitor:

Labour spend
Material spend
Variations
Programme
Gross profit
Cashflow implications

Provide weekly operational reports to the Managing Director.

Key Performance Indicators (KPIs)

You will be measured against:

Gross margin achieved vs tender margin
Labour variance
Material variance
Projects delivered on programme
Customer satisfaction
Number of defects/call-backs
Health & Safety compliance
Subcontractor utilisation
Weekly project reporting completed
Cash collection support
Snagging completed within agreed timescales

Skills & Experience

Essential:

Commercial flooring experience
Contracts Management experience
Strong understanding of vinyl, carpet, LVT, screeds and preparation
Excellent organisational skills
Strong commercial awareness
Ability to manage multiple live sites
Confident client-facing manner
Full UK driving licence

Preferred:

Experience running projects valued between £50k–£500k
Knowledge of care homes, schools and healthcare projects
Experience leading operational teams

What Success Looks Like

Within 6 months you will have:

Full ownership of day-to-day operations.
Reduced the Managing Director's involvement in live projects.
Improved project margins.
Implemented better planning systems.
Built a reliable subcontractor network.
Improved reporting across all live projects.
Reduced installation issues and call-backs.
Increased customer satisfaction.

Why Join Sylk Flooring?

This isn't just another Contracts Manager role.

You'll become a key member of the leadership team with genuine responsibility for shaping the future of the business. As Sylk Flooring continues to grow, you'll have the opportunity to build the operational function, influence business strategy and play a major role in increasing profitability.

Pay: £50,000.00-£60,000.00 per year

Work Location: In person

Quick apply

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