Stock manager Work, Jobs in Cwmbran, Mon (with Salaries)

Digital Customer Service Advisor
Unify Brand Partnerships —Cwmbran
- £26,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
4h
Assistant Manager
Hollywoodbowlgroup —Cwmbran
- Up to £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Assistant Manager
Carro Lounge —Cwmbran
- £33,200 - £36,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
Store Manager
Regenerate —Cwmbran
- £32,000 a year
- Full-time
- Basic maths
- English
- In-person
- Store discount
- Employee discount
Quick apply
1d
Assistant Dispatch Manager
Brace's Bakery Ltd —Newport
- From £40,625 a year
- Full-time
- Management
- Microsoft Office
- Bakery
- Free parking
- Employee discount
Quick apply
6d
Facilities Operative (Ward Catering)
Aneurin Bevan University Health Board —Cwmbran
- £26,300 a year
- Part-time
- Hospitality
- Customer service
- English
16h
Casual Front of House Workers
BaxterStorey UK —Cwmbran
- £13.45 an hour
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Quick apply
Assistant Store Manager
Poundland —Cwmbran
- Up to £28,500 a year
- Leadership
- Employee discount
Deputy Manager
Aldi —Blaenavon
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
3d
Logistics and Procurement Manager
Atlas Trade and Logistics Services Ltd —Aberdare
- £3,800 - £4,900 a month
- Full-time
- In-person
- Leadership
- Negotiation
- Free parking
Quick apply
Retail Assistant
Festive Productions —Cwmbran
- £8.00 - £12.71 an hour
- Temporary
- Heavy lifting
- In-person
- Free parking
Quick apply
7d
Executive Assistant
Welsh Ambulance Service University NHS Trust —Cwmbran
- £28,819 - £31,626 a year
- Full-time
- English
6d
Chef Manager
Aramark —Usk
- £32,000 a year
- Weekend availability
- Cooking
- Team management
- Employee discount
12d
Technical Officer
First Choice Housing Association —Cardiff
- £37,349 - £42,869 a year
- Full-time
- Hybrid work
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
12d
Sales - Sales Advisor - UK
New Look —Cwmbran
- Part-time
- Microsoft Word
7d
Head of Fabrication
Mandarin Stone —Monmouth
- Monday to Friday
- AutoCAD
- Leadership
- Communication skills
- Relocation assistance
- Annual leave
Spa Supervisor
The Celtic Collection —Newport
- £13.76 an hour
- Full-time
- Organisational skills
- Leadership
- Resort
Trainee Store Manager
Deichmann —Cwmbran
- £30,500 a year
- Full-time
- Customer service
13d
Weighbridge Operator
Associated British Ports —Newport
- 8 hour shift
- Customer service
- IT
- Communication skills
1d
Merchandiser - Ebbw Vale
Smiths News —Newport
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave

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Digital Customer Service Advisor

Unify Brand Partnerships
Cwmbran

Quick apply

Job details

Permanent | Full-time
£26,500 a year
4 hours ago

Benefits

Annual leave
Company events
Employee discount

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Xero
Communication skills

Full job description

Our Company

Unify Brand Partnerships is a leading sports, outdoor and lifestyle agency, representing an impressive portfolio of globally recognised brands across the UK. Our portfolio includes Cotopaxi, Xero Shoes, Feetures, Reef, Teva and many more, with exciting plans for continued growth and expansion.

At Unify Brand Partnerships, we are passionate about the brands we represent and the experiences we create. We are looking for individuals who share our enthusiasm, take pride in their work and are committed to delivering exceptional results.

About Us

We're a growing ecommerce team supporting a portfolio of lifestyle brands sold both direct-to-consumer and through Amazon. As we scale, we're looking for a Customer Service Executive to be the friendly, reliable voice our customers hear when they need help - whether that's tracking down a missing parcel, getting the right size, or resolving a product issue.

Reporting directly to the Ecommerce Merchandising Manager, you’ll be the first point of contact for customers shopping with us online and via Amazon. This is a hands-on, front-facing role where no two days are quite the same - one minute you're helping someone find the right fit, the next you're chasing a courier or processing a warranty claim. You'll play a genuinely important part in how our customers experience our brands.

Responsibilities

Act as the first point of contact responding to customer queries via our helpdesk (Gorgias), covering email, chat, and social channels delivering an exceptional first impression of all brands by responding promptly and effectively to customer and prospective customer enquiries.
Provide accurate product, pricing, stock availability and delivery information, helping customers throughout their purchasing journey via Shopify and Amazon.
Advising customers on sizing and fit to reduce returns and improve satisfaction
Managing returns and exchanges through Loop, keeping the process smooth and hassle-free.
Manage warranty claims from first enquiry through to resolution, ensuring customers are kept informed throughout the process.
Consistently delivering a warm, helpful, solutions-focused experience that keeps customers coming back
Resolve customer queries efficiently and proactively, escalating issues where appropriate to ensure a prompt resolution. Building and maintaining strong relationships with customers, fostering trust, satisfaction and brand loyalty.
Track and monitor customer interactions, identifying trends and opportunities to continually improve customer communications, guides and FAQs to support self-service.
Develop and maintain a working knowledge of all internal systems and processes, including Shopify, Orderwise, Gorgias, Loop and Microsoft Office applications, particularly Excel.
Manage customer engagement across product review platforms, including Yotpo and Trustpilot (full training provided), ensuring all feedback is acknowledged and responded to in a timely, professional and positive manner.
Provide community management support across social media platforms, responding to customer comments and enquiries in line with brand guidelines.
Prepare and distribute regular customer service reports and insights to the Head of D2C, highlighting key metrics, trends and areas for improvement.

What We're Looking For

Previous experience in a customer service, retail, or hospitality role is helpful but not essential - we'll train the right person
A genuine people person: patient, empathetic, and calm under pressure
Strong written communication skills - clear, friendly, and professional
Good attention to detail and comfortable juggling multiple queries at once
Confident using computers and happy to learn new software/systems (Gorgias, Loop, Shopify, Amazon Seller Central, Yotpo, Trustpilot - full training provided)
A proactive, can-do attitude and a genuine interest in ecommerce
Able to work full-time, on-site at our Cwmbran office

What You'll Get

Full training on all systems and processes - no prior ecommerce experience required
The chance to work across a portfolio of well-known lifestyle brands
A supportive, close-knit ecommerce team
Real opportunity for progression as the team and business grows
24 days annual leave plus bank holidays
Generous discount on portfolio of brands
Company events, raffle prizes and incentives

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

stock manager jobs in cwmbran, mon

Digital Customer Service Advisor

Assistant Manager

Assistant Manager

Store Manager

Assistant Dispatch Manager

Facilities Operative (Ward Catering)

Casual Front of House Workers

Assistant Store Manager

Deputy Manager

Logistics and Procurement Manager

Retail Assistant

Executive Assistant

Chef Manager

Technical Officer

Sales - Sales Advisor - UK

Head of Fabrication

Spa Supervisor

Trainee Store Manager

Weighbridge Operator

Merchandiser - Ebbw Vale

I want to receive the latest job alerts for stock manager in cwmbran, mon

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