Events management Work, Jobs in Darlington (with Salaries)

Customer Resolution Officer
Darlington Building Society —Darlington
- £29,448 - £35,193 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Store discount
- Health & wellbeing programme
Quick apply
1d
Business Meetings and Events Specialist
HandPickedHotels —Yarm
- From £14.10 an hour
- Sales
- Hotel
- In-person
- Free parking
- Employee assistance programme
Quick apply
Events Co-ordinator
Middlesbrough Football Club —Middlesbrough
- From £24,420 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Darlington
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- Presentation skills
5d
School Engagement and Enterprise Coordinator
University of Hertfordshire —College
- £33,002 - £38,784 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Annual leave
Sales and Events Executive
HandPickedHotels —Yarm
- From £14.50 an hour
- Weekend availability
- Sales
- Hotel
- Free parking
- Employee assistance programme
12d
Trading Card Specialist - Assistant
Total Cards —Newton Aycliffe
- £24,800 - £30,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
Front of House Manager
Bannatyne —Darlington
- £13.90 an hour
- Weekend availability
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
14d
Creative Set Stylist
Henderson Design Group (I Love Wallpaper) —Hartlepool
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Social media management
- Hair styling
- Project management
- Free parking
- Store discount
Quick apply
13d
Product & Contracts Administrator - Maternity Cover
Ashley and Newey —Darlington
- £28,938 a year
- Full-time
- In-person
- Annual leave
- Employee discount
Quick apply
12d
Management Trainee
SET THE PACE LIMITED —Middlesbrough
- From £26,000 a year
- Full-time
- Sales
- Business development
- In-person
- Free parking
Quick apply
5d
Senior Administrator
Tees, Esk and Wear Valleys NHS Trust —Darlington
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
5d
Helpdesk Coordinator VA2816
Anabas —Darlington
- £27,165 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
15h
Retrofit Coordinator
North Yorkshire Council —Northallerton
- £40,000 - £48,000 a year
- Part-time
- Hybrid work
- Travel
7d
Leadership Support Officer
North Yorkshire Council —Northallerton
- £29,064 - £31,537 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Employee discount
6d
GCCS Research Assistant
Durham University —Durham
- £31,236 - £33,002 a year
- Part-time
- Hybrid work
- Master's degree
- Communication skills
- Annual leave
- Employee assistance programme
12d
Reservations Specialist
HandPickedHotels —Yarm
- From £14.10 an hour
- Temporary
- Hotel
- Phone etiquette
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Buyer - FM Goods & Services VA2784
Anabas —Darlington
- £30,000 - £34,000 a year
- Full-time
- ERP systems
- Analysis skills
- Communication skills
- Employee assistance programme
- Life insurance
Durham EDGE Senior Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Customer service
- University
- No degree
- Annual leave
- Employee assistance programme
11d
Full Time Cinema Manager
Roxy Movies Middlesbrough —Middlesbrough
- £21,060 - £35,100 a year
- Part-time
- Hospitality
- Management
- First Aid Certification
- Employee discount
Quick apply
13d

I want to receive the latest job alerts for events management in darlington

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Resolution Officer

Darlington Building Society
Darlington

Quick apply

Job details

Permanent | Full-time
£29,448 - £35,193 a year
1 day ago

Benefits

Store discount
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Gym membership
Paid volunteer time
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
Microsoft Office
Numeracy
Analysis skills
Financial services
Communication skills

Full job description

Do you enjoy solving problems, uncovering root causes and making things better for customers?

At Darlington Building Society, our members are at the heart of everything we do. We're looking for a proactive and customer-focused Customer Resolution Officer to join our Member Experience Team.

This is an exciting opportunity for someone who enjoys investigating issues, building relationships and driving positive change. You'll play a key role in resolving complaints, analysing customer feedback and helping improve the products, services and experiences we provide to our members.

Whether you already have complaints handling experience or have developed strong customer service and problem-solving skills in a regulated environment, we'd love to hear from you.

What you'll be doing

As a Customer Resolution Officer, you'll help ensure our members receive fair, positive and timely outcomes whenever concerns are raised.

You'll:

Deliver excellent customer service throughout the complaint resolution process.
Investigate customer concerns thoroughly, gathering information from colleagues and stakeholders across the Society.
Resolve complaints in line with regulatory requirements, policies and procedures.
Identify root causes and recommend improvements to services, processes and customer journeys.
Support the production of management information, reporting and trend analysis.
Monitor recurring themes and help drive improvements across the business.
Work collaboratively with teams across the Society to achieve positive outcomes for members.
Contribute to projects, system enhancements and continuous improvement initiatives.
Act as an ambassador for the Society, promoting our values and commitment to fair customer outcomes.

What we're looking for

We're keen to hear from people who:

Are passionate about delivering outstanding customer experiences.
Have excellent written and verbal communication skills.
Enjoy investigating issues and making balanced, evidence-based decisions.
Have strong analytical skills and attention to detail.
Can identify trends and recommend practical improvements.
Build positive working relationships with a wide range of stakeholders.
Are organised, adaptable and able to manage competing priorities.
Have strong Microsoft Office skills and good literacy and numeracy skills.
Have experience working in a regulated environment, ideally within financial services.
Have previous complaints handling experience (desirable but not essential).

Why join Darlington Building Society?

We're proud to be an award-winning, independent regional building society with 170 years of history. Our success is built on putting members first, investing in our people and making a positive difference in the communities we serve.

When you join us, you'll become part of a collaborative and supportive team where your ideas are valued and your development is encouraged.

Our benefits include:

✅ Annual Bonus Scheme
✅ 10% Employer Contribution Pension Scheme
✅ Life Cover of 4x Annual Salary
✅ Enhanced Family Friendly Leave
✅ Paid Volunteering Days
✅ Employee Benefits Platform
✅ Ongoing Learning and Development Opportunities

If you're curious, customer-focused and passionate about making a difference, we'd love to hear from you.

Apply today and help us transform customer feedback into positive change for our members and our Society.

Closing date: 9am on 28th July 2026

Please note that as part of our recruitment process, your application may be transferred to and processed within another recruitment system used by Darlington Building Society, in accordance with our Privacy Policy.

Job Types: Full-time, Permanent

Pay: £29,448.00-£35,193.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Gym membership
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Sick pay
Store discount

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Darlington DL1 4PT

Quick apply

Refine Your Search

events management jobs in darlington

Customer Resolution Officer

Business Meetings and Events Specialist

Events Co-ordinator

Team Administrator

School Engagement and Enterprise Coordinator

Sales and Events Executive

Trading Card Specialist - Assistant

Front of House Manager

Creative Set Stylist

Product & Contracts Administrator - Maternity Cover

Management Trainee

Senior Administrator

Helpdesk Coordinator VA2816

Retrofit Coordinator

Leadership Support Officer

GCCS Research Assistant

Reservations Specialist

Buyer - FM Goods & Services VA2784

Durham EDGE Senior Manager

Full Time Cinema Manager

I want to receive the latest job alerts for events management in darlington

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected