Housing officer Work, Jobs in Dartford, Ken (with Salaries)

Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
6d
Housing Officer (Income)
Gravesham Borough Council —Gravesend
- £26,793 - £34,089 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Client Resident Liaison Officer - Social Housing
Aaron Services —Dartford
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
6d
Neighbourhood Housing Officer
Gravesham Borough Council —Gravesend
- £28,988 - £38,957 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Organised Immigration Crime (OIC) Investigator
National Crime Agency —Gillingham
- £4,379 a month
- Overtime
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Annual leave
4d
Housing Improvement Officer
Gravesham Borough Council —Gravesend
- £37,028 - £38,957 a year
- Full-time
- Hybrid work
- Business
- Free parking
- Annual leave
6d
Investigation Officer
Peabody —London
- £44,419 a year
- Hybrid work
- Analysis skills
- Travel
- IT
- Annual leave
10d
Resident Liaison Officer
Kier Group —Rainham
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Flexible schedule
Intensive Housing Management Officer
YMCA Thames Gateway —Dartford
- £26,500 a year
- Full-time
Quick apply
Housing Allocations Officer
Broxbourne Council —Cheshunt
- £31,226.52 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Senior Tenancy Support Officer
The City Of London —London
- £46,040 - £51,320 a year
- Full-time
- Hybrid work
- Employee discount
Housing Officer
Sandra Davidson Estate Agents —Ilford
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Driving
- Organisational skills
Quick apply
13d
Building Safety Levy Collection Officer
LondonBoroughofBexley —Bexleyheath
- £36,372 - £40,698 a year
- Administrative experience
- Annual leave
11d
Resident Liaison Officer
Sutton Housing Society —Sutton
- £17,649 a year
- Part-time
- Microsoft Office
- Driving
- In-person
- Annual leave
- Work from home
Quick apply
10d
Resident Liaison Manager
Wates —Dartford
- Customer service
- Maintenance
- Microsoft Office
4d
Probation Service Officer - East of England, Hertfordshire, Cheshunt
HM Prison & Probation Service —Cheshunt
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
16h
Children & Families Project Officer
Peabody —Thamesmead
- £39,600 a year
- Microsoft Office
- Project management
- Organisational skills
6d
Property Contract Officer
City of Westminster Council —Westminster
- £42,912 - £57,495 a year
- Administrative experience
- Bachelor's degree
- Communication skills
Housing Regulatory Officer
Chelmsford City Council —Chelmsford
- £33,510 - £36,429 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
Neighburhood Housing Officer (Floating)
tower Hamlets —London
- £42,264 a year
- Hybrid work
- Customer service
- Annual leave
3d

I want to receive the latest job alerts for housing officer in dartford, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Resident Liaison Officer - Social Housing

Sureserve -
Dartford

Quick apply

Job details

£28,000 - £32,000 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be a split role. 2/3 days will be based in Dartford head office. 2/3 days at the clients office in Kensington and Chelsea.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Adhere to and support Sureserve and their clients’ policies and procedures regarding data protection and equality and diversity
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

housing officer jobs in dartford, ken

Client Resident Liaison Officer - Social Housing

Housing Officer (Income)

Client Resident Liaison Officer - Social Housing

Neighbourhood Housing Officer

Organised Immigration Crime (OIC) Investigator

Housing Improvement Officer

Investigation Officer

Resident Liaison Officer

Intensive Housing Management Officer

Housing Allocations Officer

Senior Tenancy Support Officer

Housing Officer

Building Safety Levy Collection Officer

Resident Liaison Officer

Resident Liaison Manager

Probation Service Officer - East of England, Hertfordshire, Cheshunt

Children & Families Project Officer

Property Contract Officer

Housing Regulatory Officer

Neighburhood Housing Officer (Floating)

I want to receive the latest job alerts for housing officer in dartford, ken

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected